--- description: Hotelogix : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotelogix - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Hotelogix](/software/76374/hotelogix) # Hotelogix Canonical: https://fr.capterra.ca/software/76374/hotelogix Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/76374/hotelogix?page=2) > Hotelogix est un système de gestion hôtelière robuste basé sur le cloud qui offre des fonctionnalités nouvelle génération nécessaires aux hôtels afin de simplifier les réservations. > > Conclusion : 251 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hotelogix? Hotelogix est conçu pour fournir des solutions aux petits et moyens hôtels et chaînes hôtelières, motels, resorts, hôtels-boutique, hôtels d'affaires, appartements de fonction, bed and breakfast, campings et auberges. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 251 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hotelogix - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 3,99 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, espagnol, français, portugais, russe, thaï, turc - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Arabie saoudite, Argentine, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Bhoutan, Bolivie, Botswana, Brunéi et 107 de plus ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des réservations - Gestion des réservations - Gestion des taux - Intégration GDS et OTA - Inventaire des salles - Notes de réservation - Paiements en ligne - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Réservations de groupe - Suivi des locataires - Support client - Tarification dynamique - Traitement des paiements ## Intégrations (1 au total) - Mailchimp ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de gestion locative immobilière](https://fr.capterra.ca/directory/30929/rental-property-management/software) - [Logiciels de channel manager](https://fr.capterra.ca/directory/31615/hotel-channel-management/software) - [Logiciels pour motels](https://fr.capterra.ca/directory/32584/motel/software) ## Logiciels similaires 1. [Buildium](https://fr.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 2. [Entrata](https://fr.capterra.ca/software/20372/entrata) — 4.6/5 (444 reviews) 3. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [DoorLoop](https://fr.capterra.ca/software/211768/doorloop) — 4.8/5 (704 reviews) 5. [ResMan](https://fr.capterra.ca/software/135182/resman) — 4.6/5 (601 reviews) ## Avis ### "Prime Asia Hotel's Experience with Hotelogix" — 5.0/5 > **Walid** | *10 décembre 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Hotelogix is user-friendly and provides the tools required to run a mid-sized property with multiple outlets. It has its own channel manager, and can also integrate with the industry leading channel managers. Reports are detailed and comprehensive. Customer support is available 24 hours and they are always there to help. The sales and relationship team are very efficient, they keep periodic communication, and always ask for feedback and ways to improve. All this comes at a fairly decent annual fee compared to other similar PMS. > > **Inconvénients**: Hotelogix could have worked better if it supported multiple languages, especially South East Asian and South Asian Countries, such as Korean, Mandarin and Japanese. This could maximize guest-contact features and make it worth the investment. > > Overall, I am very satisfied with Hotelogix and we will continue to work with them for the long run. We hope that they introduce more upgrades, especially multiple languages that fit to our tailored market needs. ----- ### "Efficiency and Ease with Hotelogix" — 5.0/5 > **Theobs** | *12 décembre 2025* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about Hotelogix is its user-friendly system and intuitive interface. From the training phase up to the full implementation, the transition was very smooth. Their support team is also highly reliable—they handle inquiries efficiently, provide step-by-step guidance, and ensure issues are resolved with minimal downtime. I would also like to acknowledge Pravesh Manhas, our Implementation Manager, and Sonu Gupta, our Account Manager, for their superb support and service. Even after more than a year, they remain very accommodating and extremely easy to work with. > > **Inconvénients**: What I liked least about Hotelogix is that some features still have limited customization. There are certain modules where having more flexibility would help streamline the workflow, especially for properties with more specific operational needs. There are also times when the system experiences slight delays during peak usage, which can affect the pace of work. But overall, on the positive side, these concerns are manageable, and their support team remains reliable. Messaging our account manager, Sonu Gupta, has also been very helpful whenever I have urgent concerns, as he responds quickly and ensures issues are addressed with proper guidance and minimal downtime. > > My overall experience with Hotelogix has been very positive. From the training phase up to full implementation, the transition was smooth and well-guided. What stood out the most is the system’s intuitive and user-friendly interface, which made it easy for the team to adapt quickly. Their support team is reliable, providing clear, step-by-step assistance and resolving concerns with minimal downtime. I also appreciate how responsive their key contacts are—our implementation manager, Parvesh, and our account manager, Sonu, who is especially helpful whenever I have urgent concerns. Their guidance and quick response times contribute greatly to a seamless experience. Overall, Hotelogix has been efficient, easy to use, and backed by a support team that truly ensures operational continuity. ----- ### "A nightmare" — 1.0/5 > **Samanta** | *24 mars 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: NOTHING to like in this PMS, unless you want to have troubles and loss of money > > **Inconvénients**: product designed without basic understanding of front office and reservation operations, useless implementation managers providing lectures instead of solving problems, charged for additional 3 months fees without approval, promised a 1 month extension to the first 3 months to solve problems and charged "forgetting" the promise. POS not integrating with PMS with loss of revenue. Guest receiving squares instead of a proper confirmation letter when booking via channel manager > > A pure nightmare. None of the promises we heard during the initial sales pitch and during implementation were kept. We faced issues with their team loading our existing bookings all under only 1 name, then changing to our reservation team name, losing traces and important details, and not even realizing they were wrong: we had to explain why we could not have 30 reservations under the same name, then again why the reservations could not be under our sales team name\! Mr. \[sensitive content hidden\], their sales person totally disappeared and did not care even to hop on a call after the sale was done. Mr. \[sensitive content hidden\] had to be begged to have a call with, and to replace Mrs. \[sensitive content hidden\] as implementation manager as incapable of the job. Mr. \[sensitive content hidden\] promised to extend the first 3 months fully paid term of 1 month, but forgotten, and charged us cheating and taking other 3 months without our permission on 28 February. We could not use their system, no proper training was given, we lost revenue and our resort's image was damaged, and until now they refuse to refund the 3-month payment done by "mistake" to which they agreed to find a solution at the beginning of March 2025. We are unable to keep our company credit card active with the fear they might charge again anything without any authorization or approval. DO NOT ENGAGE WITH THEM AT ALL\! ----- ### "Superb \!\!\!" — 5.0/5 > **sai** | *1 janvier 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: User Interface and support team, Quick view of the hotels Reports Reports generates in seconds Cloud-based and cost effective\! > > **Inconvénients**: Catagory wise rooms vacant status, Types of rooms indication Confirmation voucher delivers only on emails not on Mobile no > > Overall the software UI is very friendly and very advance\! Also the support team is very quick and prompt service 24/7 . There's also a seperate portal for the Hotel Accounts and Store management which is essential for our industry . The Audit Trail feature really helpful to keep tracking the records of the booking . ----- ### "To the best Account Manager - \[sensitive content hidden\]" — 5.0/5 > **Dulcie** | *3 décembre 2025* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Hotelogix offers easy access to online support, no waiting period to get assistance. The Support Team are knowledgeable in all aspects / quick / friendly and professional. > > **Inconvénients**: I've been using Hotelogix over a year now and nothing comes to mind. If a situation occur the support team or Account Manager (\[sensitive content hidden\]) is available to assist > > 100% happy. We received excellent training from (\[sensitive content hidden\]) on the system, and he was part of the process in handing us over to our Account Manager (\[sensitive content hidden\]). \[sensitive content hidden\] is a wonderful addition to our hotels that are on Hotelogix system, always willing to assist, looking at the issue from an operational point to ensure we get the maximum usage from the system. Created a WhatsApp chat group to stay in touch, he is really and truly invested in taking care of his account group. PS: \[sensitive content hidden\] you are the BEST and thank you for all the support and patience, I know we can get a lot some days, but you are always our pilar in the chaos. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/76374/hotelogix?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/76374/hotelogix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées