En savoir plus sur Smartsheet

Smartsheet est une plateforme d'exécution du travail en ligne qui permet aux organisations de toutes tailles de planifier, gérer, automatiser et rapporter le travail.

En savoir plus sur Smartsheet

Avantages :

Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

Inconvénients :

It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.

Smartsheet - Notes

Note moyenne

Simplicité d’utilisation
4,3
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,4/10

Smartsheet a reçu une note globale de 4,5 étoiles sur 5 d'après 2 556 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 556)

Lauren
Executive Director
Utilisateur LinkedIn vérifié
Formation et accompagnement professionnel, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easiest Project Managment Software you will Find.

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
zouhair
freelancer (Maroc)
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

avis sur l'évolution de Smartsheet

5,0 il y a 4 semaines Nouveau

Commentaires : Grâce à Smartsheet, nous pouvons parcourir rapidement un projet et toujours avoir une vue d'ensemble. Il serait impossible de savoir où nous en sommes dans le processus sans des fonctionnalités d'automatisation et des étiquettes à ajouter ou à attribuer à une colonne. Smartsheets permet la création de formulaires, simplifiant le processus de saisie des données.

Avantages :

Grâce aux nombreuses options de Smartsheet, je peux automatiser efficacement des délais et des points de contrôle spécifiques dans un calendrier. J'aime pouvoir collaborer sur un seul document dans Smartsheet sans avoir à suivre plusieurs versions du même fichier. De plus, c'est plus sûr que d'envoyer une copie interne à une partie externe, car cela nécessiterait de sauvegarder le document sur notre serveur, nous exposant au risque de failles de sécurité. Vous devez entrer les calculs manuellement ; J'ai gagné beaucoup de temps au travail après avoir compris comment le personnaliser spécifiquement pour mes besoins de localisation.

Inconvénients :

Ce que je n'aime pas avec Smartsheet, c'est qu'il est difficile à utiliser. C'est dommage car le sujet est assez complexe. Les employés doivent d'abord suivre une formation gratuite avant de pouvoir utiliser le programme. Il serait utile que des vidéos soient disponibles sur la page d'accueil pour aider les nouvelles recrues à démarrer avec Smartsheet.

Kouadio franck arnold
Kouadio franck arnold
Informaticien (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

excellent outil de planification

5,0 il y a 3 semaines Nouveau

Avantages :

Smartsheet est l'idéal pour la gestion et la collaboration sur des projets entre équipes de travail. Super facile à utiliser et intuitif

Inconvénients :

Aucun problème rencontré Lors de l'utilisation

Eric
manager (France)
Développement et commerce international, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Logiciel efficace

5,0 il y a 3 semaines Nouveau

Avantages :

je suit satisfait de l'utilisation de ce logiciel

Inconvénients :

j'apprécie ce logiciel et je n'ai rien trouvé de décevant

Utilisateur vérifié
Formateur (Madagascar)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Un sheet très avancés

5,0 il y a 2 ans

Commentaires : Bien

Avantages :

Le fait que tout ce dont on a besoin pour gérer presque tout de A à Z soit déjà là... on ne peut pas faire mieux comme sheet erichis et structurés. Le travail est bien fait en tout cas

Inconvénients :

La durée de la version gratuite est trop courte

Melanie
Melanie
Sr. Supervisor, HIT Business Operations (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Versatile and Powerful Tool

5,0 il y a 3 ans

Commentaires : My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.

Avantages :

- Ease of Use - No need to involve programmers to create custom solutions - Versatility - customizable sheets and dashboards for different departments and needs - Support - AMAZING user forum, help pages, support department

Inconvénients :

Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.

Lisbeth
Lisbeth
Director de TI (Mexique)
Utilisateur LinkedIn vérifié
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Haz crecer tu negocio

4,0 il y a 2 semaines Nouveau

Commentaires : Smartsheet es una exelente herramienta por ello puedo lograr tener una buena experiencia.

Avantages :

Lo que más me agrada de esta es la automatización personalizable ya que está simplifican la creación de flujos de trabajo y alertas para colaborar de manera eficiente con los miembros del equipo.Su interfaz es fácil de usar,tiene casi todas las funciones de MS Exel solo que un poco más potente.Cuenta con un tablero en vivo que logra que Smartsheet sea una gran herramienta para la visualización de datos del mundo real en vivo.

Inconvénients :

No sé puede crear un gráfico que cuente automáticamente las categorías de una columna con varios valores fijos con la función de gráfico.

Alternatives envisagées : Basecamp

Pourquoi passer à Smartsheet : Porque es una herramienta que en lo personal me ha aportado mejores funciones que cualquier otra.

Utilisateur vérifié
Freelance Marketing Writer (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Not impressed--too much work to set up

2,0 il y a 3 semaines Nouveau

Avantages :

If you are someone who wants to create and control every single detail of a project management tool (essential recreating the wheel) then this is the software for you. If you, like myself and 95% of the marketing /PM world, prefer to pay for a high-quality, easy-to-deploy PM tool, this is NOT for you. PRO: you can customize SmartSheets to be exactly what you want, but it will take time and training.

Inconvénients :

I was working as a consultant with a company who already utilized this software. As a user, I found it very difficult to create new projects and track them. The team had one dedicated Smartsheets admin who had gone to multiple conferences to be the team "expert" for Smartsheets. Honestly, this seemed overboard. For project management, Asana and Trello are much easier and faster and high-quality than Smartsheet.

Aditi
Data Engineer (Inde)
E-learning, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Efficient for daily use

3,0 il y a 3 mois

Avantages :

Ease of use; data readily available for proper viewing

Inconvénients :

Nothing comes to mind, although dashboarding can be a bit better

Mital
Sr. QC Manager (É.-U.)
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Want to go from 2 hours to 15 minutes? Use Smartsheet.

5,0 il y a 2 mois

Commentaires : Love Smartsheet, it has helped us increase our productivity, added efficiency with oue work and traceability has been on the top notch as well. It has been a game changer software.

Avantages :

Automations are my most favorite feature of this software. And of course generating documents is another great feature, we get our reports generated with automations as well.

Inconvénients :

Have to scroll through the page every time you save changes to go back to your desired cell.

Max
Technical Project Manager (É.-U.)
Appareils médicaux, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smartsheet is Easy

4,0 il y a 2 mois Nouveau

Commentaires : Smart heat is great tool to easily track and manage tasks and can simplify the whole project management experience.

Avantages :

Out-of-the-box templates are great with smart sheet. I highly recommend using those tools rather than manually, creating certain tracking tools on your own.

Inconvénients :

I wish smart Sheidt help you create a hierarchy, more effectively where you can see a parent task is bold.

John
Business Owner (É.-U.)
Photographie, 2-10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Fantastic spreadsheet or Data tool for a shared data resource for your team

5,0 il y a 2 mois Nouveau

Commentaires : Really easy to import data and get started. The filtering and reporting ability is fantastic!

Avantages :

The ability to filter the data on the fly. Simply check a box to filter columns to only see specific portions of your data. You can then create reports to share with your team.

Inconvénients :

You need access to the internet to use the software. This can be viewed as both a strength and a weakness, however, if you lose internet connectivity, you won't be able to access your data.

Alternatives envisagées : monday.com

Pourquoi choisir Smartsheet : MS Access was too complicated for our team use. Smartsheet makes filtering and reporting much easier.

Logiciel antérieur : Microsoft Access

Pourquoi passer à Smartsheet : Much easier interface. The user interface seems very familiar if you have ever used a spreadsheet.

Tara
Tara
Assistant Director (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tara's Reivew

5,0 il y a 4 semaines Nouveau

Commentaires : I love using Smartsheet!

Avantages :

Creating and sharing reports with others!

Inconvénients :

Looks intimidating to new users. Can't easily sort on date and time.

Ray
Sr Business Configuration Analyst (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Smartsheet Enables Success

5,0 il y a 2 mois Nouveau

Commentaires : Smartsheet has empowered my company and me to be more productive, timely and accurate with reporting, and overall more efficient. I recently made an advancement in my career based on my work in Smartsheet!

Avantages :

It was a breeze to get started and setup what started as a Project Management tool. It soon turned into Portfolio Management, Project Intake, Change Control, RAID, and several other tools. This has allowed us to have a single source of truth for many processes, has fostered collaboration, and allowed for easy robust reporting which saves a tremendous amount of money over having to do so much manually.

Inconvénients :

There are only small things that I'm not pleased about. Many of these small things have been on the radar for a while (based off Smartsheet Community forums), and haven't yet been addressed. I know their enhancements are continual and selected based off several factors including how many people make requests. I'm just kind of surprised that several of these small things, which would be so helpful to so many people, seem to be skipped over in the selection process for years.

Maribel
Accountant (É.-U.)
Produits alimentaires, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I miss Smartsheet

4,0 il y a 2 mois

Commentaires : I don't have Smartsheets right now, it was with a prior employer. But I miss it! And the chance I get to use again, I will! I highly recommend it.

Avantages :

I loved the many quality templates available. The ease of learning how to use Smartsheet. The automation. The collaboration with your team. There are many features not available in google sheets or excel. I had fun using it!

Inconvénients :

I can't think of any true cons. Perhaps one would be that new users may think it is hard to learn, but it wasn't. Super easy.

Utilisateur vérifié
data analyst (France)
Utilisateur LinkedIn vérifié
Comptabilité, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Top project management application

5,0 il y a 4 semaines Nouveau

Commentaires : To sum up. my experience using this software is great. i recommand you giving it a try.

Avantages :

Smartsheet offers flexibility in planning and managing your projects in real time. it offers many features for effective project management. for example, resource management which is essential in a project, synthetic reports on the progress of tasks.

Inconvénients :

I am still in the testing stag. nevertheless it takes a little time to understand the environment

Alternatives envisagées : LetsBuild

Logiciel antérieur : LetsBuild

Utilisateur vérifié
Product Manager (Guatemala)
Utilisateur LinkedIn vérifié
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smarsheet is key for my projects

4,0 il y a 4 semaines Nouveau

Commentaires : All my projects have been tracked and reported using Smartsheets. Its intuitive and easy to use.

Avantages :

Great for tracking across projects and reporting.

Inconvénients :

They should implement aneasy agile away for setting project up

Connie
Manager of Operations (Canada)
Banque, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Smartsheet Review

5,0 il y a 4 mois

Commentaires : This software can be used in so many applications with no code necessary to create automations, dashboards and data aggregation from other sources. We have been able to redeploy thousands of working hours from administrative duties to value add activites.

Avantages :

Product can be purchased with a limited number of licenses to gain knowledge and champions to scale. This allows for a low cost entry point. Users do not have to be licences to use the software only to create or edit an existing Smartsheet.

Inconvénients :

The only issue we have encountered so far was the challenges to get our organization to scale its use. However, after 6 years we now see widespread use of the software with licenced active users in most departments.

Alternatives envisagées : Microsoft Project et monday.com

Pourquoi choisir Smartsheet : We outgrew our Microsoft tools and required something far more robust to manage all the projects and operational support issues that had been assigned to the Process Excellence & CI team.

Logiciel antérieur : Microsoft Word et Microsoft Excel

Pourquoi passer à Smartsheet : Ease of use, quick start up, minimal learning curve, accessibility for all staff without a licence, good product support and access to experts for more complex solutions, excellent user conferences and webinars to learn advanced features for the program, affordability, wide range of solutions beyond project management and Kanban if you want to scale to their platinum product, well developed Smartsheet Community with so many questions answered when you google it, Smartsheet Certification available.

Andy
Andy
Technology Planning for Transport Networks (Mexique)
Utilisateur LinkedIn vérifié
Télécommunications, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A must-have tool for project management!

4,0 il y a 4 mois

Commentaires : By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Avantages :

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Inconvénients :

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Alternatives envisagées : Jira Work Management

Pourquoi choisir Smartsheet : The user interface is good. There are several project management tools, but if you want to manage a project with a relatively long time period and detailed tasks, I think this tool is the only choice.

Logiciel antérieur : monday.com

Pourquoi passer à Smartsheet : I used it to see the approximate schedule of tasks, plus set due dates for individual tickets. Gantt charts are often handled in duplicate with other tools, but we were able to minimize the burden because it was easy to create.

Swati
Self-Employed (Inde)
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Smartsheet Your Next Level Spreadsheet!

4,0 il y a 5 mois

Commentaires : I will consider myself as one of the satisfied user of Smartsheet.I have used this software for small as well as huge projects and it came handy in both. But I would recommended that you can have another software if you are going for small projects and the budget is not so high because this platform is quite expensive and complicated in comparison to other Spreadsheet software available in the market.But if you are dealing with a bulky projects and team members are more than three then definitely use this software as your work will becomes very easy ,it will also help you to save a good amount of time and effort.

Avantages :

Smart sheet is so far one of the best spreadsheet software that I have came across for project management. The best thing about Smartsheet is it's data View structure and ease of use. It's easy to create tasks in your project ;you can definitely edit, delete or update your main Tasks and subtasks without any inconvenience and to track the whole status of the project you can just have a view of the dashboard . You can also combine any number of spreadsheet so, that when you share your work with your team decisions making for that project becomes easy. Adding Automations to any sheet in Smartsheet is very easy and definitely time saving, there are some common suggestions in the automation menu but you can definitely create your own workflow with ease.

Inconvénients :

With Smartsheet my overall experience was really good I was able to deliver my projects on time and maintained to have a good growth but everything is not so great about it and the first thing is the cost that I had to bear for using some of the important tools present within Smartsheet Like if you are working on multiple projects it's expensive.As well as there are numerous tools which are quite complicated to learn so, for a beginner it's quite time taking.

Melissa
Melissa
Game Developer (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Keeps us on track with our projects

4,0 il y a 6 mois

Commentaires : People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Avantages :

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Inconvénients :

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Kathy
Vendor Income Expert (É.-U.)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Smart Technology

4,0 il y a 6 mois

Commentaires : Smartsheet definitely is very smart! It's a very powerful collaboration tool. You can customize forms to send to other. You can set up notification/reminders to others. However, Smartsheet is not so user-friendly. It's an intricate system that takes time to learn. However, once you take the time to learn it, you'll love it!!!

Avantages :

In my line of work, I have to send forms to vendors. They submit the terms that they agree with Target. I also have to document their terms. I love that it's so easy to customize forms in Smartsheet. Vendors and key partners also really like the looks of Smartsheet forms too. I also like that Smartsheet organized data from submission forms into a nice master grid. Another functionality that I love is the workflow automation. I'm able to set notification and reminder on when key partners need to approve vendor forms in Smartsheet.

Inconvénients :

Smartsheet provide a very nice, clean form for vendor to submit their terms. However, there is no function to send a copy of the SAME form once the form had been submitted. When vendor sask me to send the a copy of the forms they submitted, Smartsheet isn't able to generate the form in the original format. Smartsheet just generate a simple grid of the submitted data/terms. It would nice if Smartsheet can generate the submitted form in the SAME/original format of the form that I created in Smartsheet.

Angel
ELV Presales Engineer (Jordanie)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We ensure the preparation of workflow charts accurately with high flexibility in follow-up.

5,0 il y a 6 mois

Commentaires : Smartsheet has simplified the concept of project management for our team members, and everyone is interacting with the work programs that Smartsheet can collaborate on. We have benefited greatly from the automation that keeps all histories constantly updated. With Smartsheet, workflow was accurately prepared and tracked, and we were able to quickly discover troubled tasks and find solutions to them.

Avantages :

I like in Smartsheet the ease that it gives us when setting work schedules, and also the automatic update of the start and end dates of activities, and it is equipped with several views, enabling you to get a distinct view of the work programs. Through the project dashboard, Smartsheet enables you to know all the information you need and also enables each member of the team to know the tasks to be followed up and when they will be closed. Smartsheet provides many collaborative features that enable all team members to share updates, and also send notifications to team members that show what tasks have been modified and who is responsible for them. One of the features of Smartsheet is also to prepare forms and send them easily to a specific team member or from outside the team, requesting specific data and information, and the ease of receiving a response to them and including them within the project updates. I value the means of communication that keeps all team members in constant contact, saves them a lot of time, and ensures that all tasks are kept under constant supervision. With Smartsheet, we ensure that all project events are archived, in addition to the attachments that were included by team members during updates, and it is also distinguished that we can return to them at any time to make sure of any information we need.

Inconvénients :

Smartsheet is a very intuitive tool and all the tools are clear and easy to use, and I didn't find any dislikes with it. As for the mobile application, it needs more improvements to be able to perform more functions with it.

Jessica
Jessica
Game Programmer (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's simple to monitor progress and simultaneously work on a project

4,0 il y a 7 mois

Commentaires : Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Avantages :

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Inconvénients :

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Nour
Structural Engineer (Jordanie)
Construction, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

the most effective tool for coordinating team efforts and keeping track of projects

5,0 il y a 9 mois

Commentaires : Smartsheet For anyone who wants to apply project management practically and scientifically he must invest in this application, as the formation of a work team that adopts the approach of cooperation and information sharing to achieve the goals will have a significant impact on the establishment of that organization and achieving impressive results.

Avantages :

Smartsheet is an application with innovative ideas and advanced project management methodologies. The program assists organizations in completing projects by keeping all members of the organization informed of project updates, allowing them to accomplish assignments and activities on time. And it's all done in a straightforward technique that everyone can use. After everyone completes the updates, project management, and stakeholders will be able to extract status reports and determine if the work is progressing ahead or behind schedule. Many hours were saved by eliminating meetings and interviews to learn something new or update the work schedule, where everyone may share presentations and live chat with all members. With Smartsheet, everyone knows their assignments, deadlines, and most importantly, the reality of the project work. Smartsheet addressed the requirement to locate an integrated project archive that comprised all phases and to which it was returned, especially if a claim or time extension request was required, saving a lot of time and work.

Inconvénients :

There is nothing impractical in the Smartsheet, it is easy to use, it has a great interface, all the commands are well-defined.

Mohamed
Mohamed
Compliance Analyst (Égypte)
Utilisateur LinkedIn vérifié
Banque, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best workflow Automated tool

5,0 l’année dernière

Commentaires : Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Avantages :

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Inconvénients :

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Alternatives envisagées : Google Analytics 360 et Excel Analyzer

Pourquoi passer à Smartsheet : Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process