--- description: MatrixCare Home Health & Hospice : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MatrixCare Home Health & Hospice - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [MatrixCare Home Health & Hospice](/software/81083/brightree) # MatrixCare Home Health & Hospice Canonical: https://fr.capterra.ca/software/81083/brightree Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/81083/brightree?page=2) > Le logiciel Brightree Home Health and Hospice est conçu pour optimiser la précision, l'efficacité et la conformité de la documentation. > > Conclusion : 258 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MatrixCare Home Health & Hospice? Organismes d'aide médicale à domicile, EHPAD et maisons de retraite américains à la recherche d'une solution de dossier médical informatisé évolutive conçue pour les cliniciens par des cliniciens. Organismes cherchant à mettre en œuvre les meilleures pratiques qui optimisent la conformité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 258 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ResMed - **Pays**: Bloomington, É.-U. - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 2 000,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Assurance qualité - Facturation - Gestion de la conformité - Gestion des bénévoles - Gestion des clients - Gestion des dossiers patients - Gestion des plans de soins - Gestion des réclamations - Gestion du deuil - Graphiques - Planification ## Intégrations (5 au total) - Brightree - Forcura - Health Recovery Solutions - Inovalon Provider Cloud - Trella Health Marketscape ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels pour CHSLD et maisons de retraite](https://fr.capterra.ca/directory/31011/hospice/software) - [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) ## Logiciels similaires 1. [AestheticsPro](https://fr.capterra.ca/software/93446/aestheticspro) — 4.4/5 (619 reviews) 2. [ClinicSense](https://fr.capterra.ca/software/178722/clinicsense) — 4.8/5 (648 reviews) 3. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (494 reviews) 4. [Fusion](https://fr.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 5. [Alleva](https://fr.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) ## Avis ### "Ease of use" — 5.0/5 > **Susan** | *5 décembre 2017* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: It is user friendly, easy to move from one page to another. Allows you to capture patient visits allowing other staff members to gain a picture of patient in 'real time' > > **Inconvénients**: At times the page will rotate/skip to another section; becomes annoying to have to scroll back to where you want to be. > > In general, the staff have responded to suggestions and tried to make changes in software to meet our agency needs. ----- ### "Front line user" — 4.0/5 > **Jim** | *12 décembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: The clarity of the operational screens. In general > > **Inconvénients**: There are too many toggle options to get from one screen to another > > It was ok, again its easy to view but hard to navigate ----- ### "GAH Brightree Story" — 3.0/5 > **Chris** | *4 novembre 2016* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: The easier accessibility for Field staff with the iPad. Feel that all the Medicare changes are incorporated into by Brightree therefore we are documenting towards what they will require if audited. > > **Inconvénients**: The reports do not feel they are reliable. We do a lot of manual tracking along with the reports and we do continue to see discrepancies. When reporting an issue the turn around on answers is very slow. Also, we feel we give adequate information when we report something, but we always get that it is not enough or want the same information again that we already gave. Going back to when we started the super user process was very stressful and feel should be over longer period of time. Just watching 100 hours of video and then going to the device was not helpful. We actually problem solve many things on our own. We did have a time that we actually new more about the system and how it should work than the one who was suppose to be teaching us. This was in the first few months of learning and then launching the system\! We did not have on site training it was all by dialing in and on a time limit. > > Overall the experience has been a great option for our Field Staff. The office side and reports have not been what we really would like it to be. The field staff seem to really like the iPad. They went from using large lap tops to the iPad and have seen better bedside documentation due to it helping not be such a "barrier" for them. I like how it helps with compliance and makes sure you document so that you are covering all the required information needed for Medicare. As with any electronic devices, the issues are connectivity, have some difficulty when updates come along, glitches, etc. AFO has recently made some major updates and we had some issues with it, but we contacted Chris from Brightree and he took the time to go through each of our frustrations and helped get resolution to this. Feel that with the update some of the AFO process takes longer, but it is getting better the more I use it. Our biggest issue is the reports. Our business office does not really trust the reports and have had many issues and reporting of different issues throughout the time we have had Brightree. I use several reports to make sure I do not miss anything and not all reports give same information and back up each other. We still do a lot of manual tracking to ensure we do not miss anything. Which in return is costly and time consuming. But if you do not trust what you are getting from a source you always double check your results to what you manually log. ----- ### "Matrixcare EMR Review - HH\&HO" — 5.0/5 > **Brenda** | *29 juin 2022* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Flexibility, Intraoperability, Reports, and some of the Functionality > > **Inconvénients**: Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the Interventions, Care Plan, and Review of Systems sections. The Routine Visit doucmentation is TOO LENGTHY and requires TOO MUCH TIME by the nurses to complete documentation for a skilled patient visit. The note needs to be condensed so that documentation is not repeated in these sections of the visit note. I believe reformatting the flow of the visit note would be a great help. Thank you\! > > Able to track documents required to be completed before billing can occur. Billing claims os more timely. Able to monitor clinical staff job productivity and performance in realtime and identify problem areas that need to be addressed. Customer service has been very good. Our Customer Success Mgr. has been great to help us problem solve when we need him and keep us informed about Matrixcare\! ----- ### "Everything you need in one software application" — 5.0/5 > **Shelly** | *20 janvier 2023* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: Ease of navigation with documentation designed for point of service documentation . Customer service is responsive and knowledgable. > > **Inconvénients**: The cost is definately something to consider. With each new added feature there comes an associated cost. Training new staff or refreshing existing staff also has an associated cost. The jump in price from 99 patient - \>100 patients was shocking. > > MatrixCare allows all of our home health care documentation from patient care to back office administration, managing employees and billing prep to take place in one system. The amount of time spent documenting has decreased, lower the stress and increasing work/home life balance for my clinicians. ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/81083/brightree?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/81083/brightree) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées