---
description: Glitnir Ticketing : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Glitnir Ticketing - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Systèmes de billeterie](/directory/30039/ticketing/software) > [Glitnir Ticketing](/software/81763/glitnir-ticketing-system)

# Glitnir Ticketing

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> Solution SaaS qui permet aux organisations sportives de gérer leur billetterie via des outils de gestion client, de billetterie, etc.
> 
> Conclusion : 26 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Glitnir Ticketing?

Solution de billetterie qui permet aux entreprises de toutes tailles de gérer les ventes de billets, les communications par e-mail, un CRM, les contrats, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 26 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Glitnir Ticketing
- **Fondé**: 2004

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Barcode/Ticket Scanning
- Gestion de site web
- Gestion des données client
- Gestion des promotions

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software)

##  Logiciels similaires

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3. [Purplepass](https://fr.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
4. [TicketSource](https://fr.capterra.ca/software/143073/ticketsource) — 4.8/5 (533 reviews)
5. [Fienta](https://fr.capterra.ca/software/171132/fienta) — 4.8/5 (163 reviews)

## Avis

### "Great product and great customer support\!" — 4.0/5

> **Lance** | *25 mars 2019* | Sports | Taux de recommandation : 9.0/10
> 
> **Avantages**: Glitnir is relatively easy to teach anyone new. Value for the product is great\! If we need any assistance or something quits working, they're staff will jump on a call right away.  Our rep is always great at getting back to us in a timely manner and solving any and all problems. The group portal upgrades were much needed and I think they nailed it. Much easier to use and much quicker to set up/maintain. I also like that CRM is build right in, so no need to purchase through another company.
> 
> **Inconvénients**: Reports and running lists are not the easiest. Took me a while to figure out how to pull info I need. Also, from time to time, if I select what I need (seeing holds for an event/solds/ect.) still no information shows. Seems like there's a list for everything you would want/need, just figuring out the best and most convenient ones is key. The last thing would be any individual seats in a customers cart that are trying to get deleted. Other systems all you need to do is click on the seat to select, and click again to delete from your cart. With Glitnir you need to click on the seat to select, and on the right hand side, check the box on the seat you do not want, then select delete. Seems like this is something they could upgrade.
> 
> Overall it's been a great experience. The Glitnir team is always looking for ways to improve and evolve. Customer service has been exceptional from all team members. We've also seen our online ticket sales grow from year to year using Glitnir.

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### "15 year user of Glitnir Ticketing System" — 4.0/5

> **Utilisateur vérifié** | *19 mars 2019* | Sports | Taux de recommandation : 8.0/10
> 
> **Avantages**: I've always like the straight forward approach with Glitnir.  There are generally multiple ways to access the info you're looking for.  Step by step is as simplified as it can get and selling tickets to games is full proof.
> 
> **Inconvénients**: It isn't too user friendly.  I'm used to it but new users say it is complicated to learn and the overall theme the online purchaser reports is that it is tough to work through.  Figuring out how to generate certain reports can be complicated or tricky because there is so much functionality that it becomes confusing.
> 
> I've always been a fan of Glitnir Ticketing.  I've worked with their ownership since my first day on the job and they are a very hands on company and will quickly assist you with any problems.  I can't stress that enough, you can email or call and they will promptly work directly with you to figure out the problem or guide you through the steps.  Well run company and they worked hard, with me, to quickly address our issues and customize our system to fit our exact needs and wants.  They want our system to be the best it can be and make every effort to make it so.

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### "You get what you pay for..." — 3.0/5

> **Utilisateur vérifié** | *4 décembre 2018* | Sports | Taux de recommandation : 2.0/10
> 
> **Avantages**: The monthly pricing is exceptional compared to other ticketing platforms.  If you're looking for basic functionality this is by far your best bet.
> 
> **Inconvénients**: The cheap overall price point is reflected in the functionality of the system.  Certain features that can be found on other ticketing systems are just beginning to be developed.
> 
> I've found they have exceptional customer service, but are lacking in some of the things that are required in today's high tech world.  Mobile functionality is sub par, but they are working on improving.

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### "Customer Support At It's Finest" — 4.0/5

> **Utilisateur vérifié** | *22 mars 2019* | Sports | Taux de recommandation : 7.0/10
> 
> **Avantages**: I do love the customer service aspect that I've come to rely on, on nearly a daily basis. All of the representatives and executives that I have worked with over the six years I have used Glitnir Ticketing have been readily available to me and the organization 24/7.
> 
> **Inconvénients**: There are a lot of competitors that are offering new and shiny technology. In my opinion Glitnir is not on the forefront of that yet, but they are making strides to get there. I've seen vast improvements in the group ticketing platform, season ticket platform and email platform over the past year, and I am excited to see what comes next.
> 
> Glitnir has been very responsive to our wants in needs. They've been able to help us modify our reporting, improved the group portal platform, and as I said earlier, have the best customer service/support team that I have worked with.

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### "Glitnir Review" — 4.0/5

> **Utilisateur vérifié** | *19 mars 2019* | Sports | Taux de recommandation : 7.0/10
> 
> **Avantages**: Glitnir's ease of use software is superb for our industry\! We've been using them for some time now and once everything was up to speed, the buying process was simple\! The features they offer are exactly what we were looking for from the buying process, to the CRM, to the Group Portal and newsletter features. The customer service is great\! They usually stay on top of all the details.
> 
> **Inconvénients**: The most difficult task is trying to find the report that you are looking for to pull the most accurate information. They offer a wide variety of reports, so there may be one that works just right for you\! There are some bugs with the software (not bad) that take time getting use to.
> 
> Switching to a new ticket system is like learning how to walk again. It was tough at first, but the customer support was there every step of the way. Their buying process helped our speed of service, data collection and simplified a lot of things we were doing. The FREE CRM is a great added bonus, along with the group portal.

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