--- description: Connect CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Connect CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [Connect CRM](/software/83633/complete-dealership) # Connect CRM Canonical: https://fr.capterra.ca/software/83633/complete-dealership Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/83633/complete-dealership?page=2) > Plateforme de concession automobile pour CRM qui permet aux entreprises du secteur automobile de gérer les leads, les clients, les ventes et plus encore. > > Conclusion : 36 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Connect CRM? Solution web de CRM pour concession automobile qui permet aux fabricants automobiles de toutes tailles de gérer les rapports sur les leads, les visites des clients, les préférences en matière de véhicules, l'inventaire, les ventes, les risques de sécurité, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 36 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Dealertrack - **Fondé**: 2006 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Gestion des documents - Gestion des espaces de vente - Gestion des stocks - Gestion du financement - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et analyses - Service clientèle ## Intégrations (7 au total) - CallRevu - CallSource - Calldrip - Dealer.com - Dealertrack DMS - IntellaCar - Quotible ## Ressources d'aide - Service client/courriel - Support téléphonique ## Category - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) ## Catégories connexes - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "The Superior CRM" — 5.0/5 > **Kyle** | *7 janvier 2019* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: VinSolutions is the superior CRM software out there for the car business. Customer management is at it's absolute finest and easiest to manage with this user-friendly software. > > **Inconvénients**: Vin doesn't really have drawbacks. It is superior to other car industry software in every way imaginable. > > I have been using Vin for six years and have worked in other dealerships that did not use it. Resource management and inventory control are easily managed within it. Desking and interaction with other software is seamless and thoughtless. You can't go wrong with this CRM. ----- ### "best crm we've seen" — 5.0/5 > **cristian** | *24 octobre 2023* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: easy to use, tons of customizable features and great suggestions for sales staff to help them continue a dialog with propects > > **Inconvénients**: there are many features that we dont take advantage of being a smaller dealership > > have been 100% happy with them for years and will continue to be ----- ### "Connect CRM" — 3.0/5 > **Utilisateur vérifié** | *13 juillet 2024* | Automobile | Taux de recommandation : 4.0/10 > > **Avantages**: Connect CRM has an easy setup process. > > **Inconvénients**: The lead tracking is a little tricky to get setup properly. ----- ### "Great CRM for car dealers" — 5.0/5 > **Utilisateur vérifié** | *21 décembre 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Connect makes it easy to manage our customers. From managing internet leads and phone ups to desking deals, it works great. > > **Inconvénients**: The only thing I think connect needs to do better is catch more duplicate leads. > > We switched from Dealer Socket to VinSolutions about 5 years ago. It was a great choice to make the switch. Setting up lead processes was easy. The desktop and mobile app versions are easy to use. Even our older, technology challenged sales people have no problems using it. We have several stores in the group and we can manage them all from one log in. ----- ### "Great CRM with alot of features" — 4.0/5 > **Utilisateur vérifié** | *10 décembre 2019* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: The functionality of the VinSolutions CRM does just about anything you need it to. Just in case you don't know how to do something, they have a great support team to answer all your questions. We use this platform all day, everyday. > > **Inconvénients**: For a standard user or someone that is "old school", this software can be difficult to learn even though the training is good. > > Organizing sales and service leads and merging multiple leads is much easier with VinSolutions. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/83633/complete-dealership?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/83633/complete-dealership) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées