---
description: ECP : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ECP - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour aide à domicile](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp)

# ECP

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> Une solution logicielle web abordable et indépendante de toute plateforme, adaptée aux besoins des services d'aide à domicile de toutes tailles.
> 
> Conclusion : 152 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ECP?

Pharmacies, aides à domicile, soins de la mémoire, programmes de vie autonome, centres de rééducation, garderies et logements collectifs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 152 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Extended Care Professional
- **Pays**: East Troy, É.-U.
- **Fondé**: 2004

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Base de données sur les médicaments
- Communications avec les patients
- Distribution de leads
- Dossier médical informatisé et partagé
- Facturation
- Facturation médicale
- Fonctions pour soins longue durée
- Gestion de la communication
- Gestion de la conformité
- Gestion des campagnes
- Gestion des contacts
- Gestion des documents
- Gestion des dossiers patients
- Gestion des flux de travail
- Gestion des incidents
- Gestion des leads
- Gestion des patients
- Gestion des pipelines
- Gestion des plans de soins
- Gestion des rendez-vous
- Gestion des tâches
- Gestion des évaluations
- Gestion du personnel
- Gestion médicale
- Graphiques
- Génération de leads
- Historique des factures
- Historique des médicaments
- Importation et exportation de données
- Lead nurturing
- Marketing par courriel
- Meal/Nutrition Management
- Medication Management
- Planification
- Prescription électronique
- Qualification de leads
- Rappels
- Rapports de ventes
- Rapports et analyses
- Rapports et statistiques
- Saisie de leads
- Signature électronique
- Soins gériatriques
- Stockage de documents
- Suivi de la conformité
- Suivi des interactions
- Suivi des statuts
- Système d'intervention médicale
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (60 au total)

- Accushield
- Aline
- Aline
- Amazon QuickSight
- Axys
- Axys
- BestRx
- Bill
- Carefeed
- Conduit
- DRX
- Datascan Pharmacy Software
- Direct
- Domo
- FSI Pharmacy Management System

... et 45 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software)

## Catégories connexes

- [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software)
- [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software)
- [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software)
- [Logiciels de facturation pour le secteur médical](https://fr.capterra.ca/directory/30026/medical-billing/software)
- [Logiciels de pharmacie](https://fr.capterra.ca/directory/30593/pharmacy/software)

##  Logiciels similaires

1. [Senior Living Core Platform](https://fr.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews)
2. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (144 reviews)
3. [Yardi Senior Living Suite](https://fr.capterra.ca/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews)
4. [Therap](https://fr.capterra.ca/software/124101/therap) — 4.7/5 (77 reviews)
5. [Aline](https://fr.capterra.ca/software/174910/aline) — 4.5/5 (12 reviews)

## Avis

### "ECP is "User Friendly"" — 4.0/5

> **Nathan** | *23 janvier 2013*
> 
> **Avantages**: -Very user-friendly
-Exceptionally customizeable
-Good customer service
-Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing)
-Interfaces well with our pharmacy's software.
> 
> **Inconvénients**: -The customization process can feel daunting but is worth investing time into.
-Would be nice to have some sort of apartment tracking module (future update I'm sure : ).
> 
> This is a very good, user-friendly and affordable product that has great value for the cost and good customer support.  The software continues to improve and be updated per what we were promised.  This is our 3rd. software in 3 years and is by far the best and a keeper.

-----

### "ECP review" — 5.0/5

> **Cathy** | *25 août 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Personalized service and willingness to help create items/processes for our company. Someone always calls us to make sure we are satisfied.
> 
> **Inconvénients**: Sometimes things are talked about and promised but not completed for a extended period of time. They are willing to talk about it but the issue can be on both ends at any time.
> 
> ECP has served us well over the years. We have a close relationship with them and can discuss our needs at the time.

-----

### "ECP no easy" — 3.0/5

> **Angie** | *18 juin 2023* | Cabinets médicaux | Taux de recommandation : 3.0/10
> 
> **Avantages**: the cart set up screens. Easy to identify a resident.
> 
> **Inconvénients**: To many ways to enter one entry. ie Treatment, daily task. Care plan, single care
> 
> I have used it for 4 years. I learn something new every day. Some good some bad.

-----

### "Administrator" — 4.0/5

> **Placida** | *15 janvier 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10
> 
> **Avantages**: I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff.
> 
> **Inconvénients**: the one thing I do not like is that we are not able to print out a completely blank MAR, with no consumer information. and that you are unable to link a resident to the pharmacy unless it is done at time of adding "New Resident. and that you cannot reactive a resident on the same day they were discharged.
> 
> overall experience is a nine point five out of ten, the support team was great and replied immediately after getting a service call.

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### "Highly Recommend ECP" — 5.0/5

> **Candis** | *23 novembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: ECP is very user friendly. My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help. We use all aspects of the system, from eMAR to incident reporting. We have our own assessment tool in the system, as well as our own supporting assessments and evaluations. Overall, a great product.
> 
> **Inconvénients**: I’d like to see AI capability, i.e, predictive risk concerns with residents based on documentation and incident reporting.
> 
> Overall, a great experience. We have been using ECP for 10+ years and have been exceptionally satisfied with their software and customer service.

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## Liens

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