--- description: Calibre : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Calibre - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'enregistrement des appels](/directory/30533/call-recording/software) > [Calibre](/software/92449/calibre) # Calibre Canonical: https://fr.capterra.ca/software/92449/calibre Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/92449/calibre?page=2) > Enregistrement de responsabilité à plein temps, enregistrement aléatoire pour la surveillance de la qualité, options d'enregistrement d'appel déclenchées par l'API et à la demande. > > Conclusion : 34 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 34 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HigherGround - **Fondé**: 1973 ## Contexte commercial - **À partir de**: 15 000,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Enregistrements - Gestion des centres d'appel - Transfert de fichiers ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels d'enregistrement des appels](https://fr.capterra.ca/directory/30533/call-recording/software) ## Logiciels similaires 1. [Fathom](https://fr.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 3. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Clari Copilot](https://fr.capterra.ca/software/194117/wingman) — 4.7/5 (313 reviews) 5. [Gong.io](https://fr.capterra.ca/software/157969/gong-io) — 4.8/5 (560 reviews) ## Avis ### "Ideal software is you are looking to improve customer service" — 4.0/5 > **Angelique** | *22 août 2022* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Calibre is a simple and easy to use but powerful software. Depending on what you are looking to get out of it - it gives you the ability to record and analyze calls and play them back to gain real insights into your business and where your customer service or sales agents may need improvement. You can also create dashboards that show valuable insights into staff performance on things such as call times, volume, what your customers think of the call. > > **Inconvénients**: There are not many cons but it does require some knowledge to set up and use properly and if you are a very large company it can start to be expensive. > > Overall this software is great if you are looking for something that does what is says it can do and offers valuable insight into what your staff are saying to your customers. ----- ### "Top notch recording" — 4.0/5 > **Utilisateur vérifié** | *5 novembre 2023* | Forces de l'ordre | Taux de recommandation : 10.0/10 > > **Avantages**: I really liked the quick record search. Very easy to specify dates or time with a quick feedback rate. No waiting for five minutes to pull up data like a lot of other programs. I also enjoy the screen recording. This is great for multiple uses. Mainly for court cases we can go back and review calls for the case. We do use it to train monthly so everyone can see/hear good calls and ones that could have been done differently. > > **Inconvénients**: No big cons to this. The only problem I encountered was the search function not pulling all records available. One quick call to service the problem and it was fixed in no more than 10 minutes\! > > Overall, this is a very important and in-depth way to track and record data. I would recommend this product to small and big agencies alike. Quick service and quick user interface. If you need accurate recording software then you need this\! ----- ### "A suite of tools designed to improve business intelligence" — 3.0/5 > **Dylan** | *29 septembre 2018* | Services d'information | Taux de recommandation : 6.0/10 > > **Avantages**: Unlike the other reviews (which are talking about the ebook management software), this application is designed to improve your business intelligence with a few different pieces of software. I am most familiar with the Mentor QA suite, which helps you track the personal development goals of your employees and partners. The interface works well and is surprisingly easy to navigate. > > **Inconvénients**: It is a complex piece of software that needs knowlegdeable experts to set up. It can also be very expensive, depending on the size and scope you need. ----- ### "Manage your e-books easily for free\!" — 5.0/5 > **Utilisateur vérifié** | *29 juin 2021* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: Calibre is a free software to manage ebook collections locally. By backuping your local book collection to cloud storage and using additional software you can connect to your books from everywhere. Collection management via tags and categories is easy. Metadata management (including automatically downloading covers from public-domain websites) is also easy to understand and fast. The software also includes some powerful conversion features across ebook formats. Reading devices like Kindle and Kobo can easily be connected to Calibre to manage books that are stored locally on the device. > > **Inconvénients**: Sometimes I wish the usage were a bit more intuitive. The options are so many and the possibilities so rich that sometimes you get lost in the manual. However, one can easily find his/her way through the most frequently used features and become productive in 15 minutes or so. > > As a passionate book reader and an education professional I like to keep my collections tidy and be able to search for books by keywords, titles, tags, etc. Updates are frequent and each time one has to go through the installation procedure (although one's parameters and databases do NOT get lost). However, one can skip most updates since they only solve minor issues (mostly device specific) and only install a new version when major changes are announced. ----- ### "I always liked this software before" — 4.0/5 > **Karen** | *3 septembre 2021* | Édition | Taux de recommandation : 5.0/10 > > **Avantages**: It's free (although I have made several donations over the years), and it's easy to use, at least in a basic mode. If you have a file in one format, it's pretty easy to covert it to another one. The more elaborate features, like editing an epub file, are, not surprisingly harder to do. > > **Inconvénients**: When editing an epub file, Calibre will show you what the text will look like in the preview window, but you have to know how to edit the HTML tags to change any of the formatting. It is by no means a WYSIWYG editor. Also, I somehow managed to delete the left pane and no longer can see filename and thus I cannot edit epub files. I was hoping to upgrade and maybe that would restore the default, but the upgrade Calibre will show you what the epub will look like in the preview window, but you have to know how to edit the HTML tags to change any of the formatting. It is by no means a WYSIWYG editor. Also, I somehow managed to delete the left pane and no longer can see filename and thus I cannot edit epub files. process now insists on the right to totally change your browser and I don't like that at all\! > > Great until recently. Pretty useless for me now. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/92449/calibre?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/92449/calibre) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées