15 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Curve Dental

Curve Dental est le principal fournisseur de logiciels de gestion de cabinet sur le cloud pour les dentistes modernes.

En savoir plus sur Curve Dental

Avantages :

Cloud access at home makes it easy to check on patients and work remotely. Sleek design and simplistic design makes the main features easy to use.

Inconvénients :

No option for CBCT backup. Can't be used together with Dental Intel.

Curve Dental - Notes

Note moyenne

Simplicité d’utilisation
4,4
Service client
4,5
Fonctionnalités
4,1
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,0/10

Curve Dental a reçu une note globale de 4,4 étoiles sur 5 d'après 275 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (275)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We LOVE Curve

5,0 il y a 5 ans

Commentaires : We recommend this software to anyone looking for an ease of use program that you can access anywhere as long as you have access to google chrome. It's fantastic!

Avantages :

The best feature about this software is that everything is in the cloud and you don't need to pay additional money for a giant server to hold medical records. Its very user friendly and even team members who haven't used it before seem to catch on quite quickly!

Inconvénients :

Because everything is cloud based, if there is a problem with internet (storm or something similar), everything goes down. It's a rare occurrence, but it does happen.

Pamela
Office Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Curve is OK.

4,0 il y a 2 mois Nouveau

Commentaires : The conversion was awful, as all conversions are. There are several things we expected Curve to have that it turns out, it does not (like a simple time clock program). The training was not great and all remote. Many staff members had a very difficult time with that. The response when calling in for support has been pretty good.

Avantages :

It is cloud based and can be accessed from anywhere with an internet or wifi.

Inconvénients :

There are many "options" needed that, hopefully, will be coming. If you print a receipt for a patient (they need for FSA or HSA) the tooth number does not print on the receipt. This has been an issue for several patients. Statements are not easy to process. The reports are unimpressive.

Raquel
É.-U.
Cabinets médicaux, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Depends on specialty of the office.

3,5 il y a 10 ans

Avantages :

It's so user-friendly and you can adjust settings so easy as well.

Inconvénients :

I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.

Réponse de l'équipe de Curve Dental

il y a 10 ans

We appreciate Raquel's comments. She brings to light a number of topics we'd like to address. - Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually. - Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed. - Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim. - Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly. - Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart. - Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted. - Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient. - Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information. - Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed. - Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family. - Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing. - Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion. - Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change. - Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.

Isabel
Office Manager (É.-U.)
Eau/gaz/électricité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Curve User

5,0 il y a 3 mois

Commentaires : Sometimes Curve has there hiccups but it is not like any other dental software

Avantages :

What i like about Curve IT IS USER FRIENDLY

Inconvénients :

It is not user friendly for A/R or billing

Kirk
Dentist/Owner (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar

5,0 il y a 2 ans

Commentaires : Simply excellent.

Avantages :

Support and training is top notch, period. They answer every single time and have a ticket system in the software for non-urgent issues, questions, or suggestions. Why don't more do this? Also really like their claims management which is included and the price for the features is reasonable and less than what I was paying to cobble together the same types of features with my old "#1 industry leading software." Transitions are always work, but I'm convinced that Curve set us up for success and I cannot believe how frequently they make meaningful and impactful software updates (monthly!) without additional cost. I suspect that some of the old legacy software vendors don't simply because it is a pain to update every server and workstation (time, frustration, after hours, and sometimes creates massive issues post-update). Curve has none of these issues, they update it in the background and the features are "magically" available without any of my time running around to each station. Time is money and time is frustration and Curve saves me both.

Inconvénients :

The Clinical notes are reasonable and you can make templates, however, I wish you were able to make more flexible response based templates. A minor issue.

Ashleigh
Dental Assisting Instructor (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Venango Technology Center

5,0 il y a 2 ans

Commentaires : I am using Curve Dental in a classroom setting and it has been wonderful. It is easy to explain and very user-friendly. It is easy for students to visualize and learn the basics of navigating dental software for the first time. It becomes easier and easier for them to build on different aspects of dental office procedures using the Curve software.

Avantages :

I prefer how easy it is to understand and navigate the software. I also like that it is cloud-based and can be accessed from anywhere. I like that I can see when students log in, how much time they spent in each section and I can control which areas they have access to.

Inconvénients :

The hardest part of this software is creating everything from scratch and inputing all the information once the training is over.

Laurel
Dir Implementation and Training (É.-U.)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Curve Dental

5,0 il y a 2 ans

Commentaires : Curve is great to work with, the Support team are knowledgeable and quick to respond. The software is always advancing. Users love how easy everything is to use in the software.

Avantages :

This product is extremely user friendly and easy to train inexperienced users. It is intuitive and visually simple and unintimidating.

Inconvénients :

Reporting functionality is broken and slow. The reporting module was built in a way that you cannot filter the reports before running them. If you have a large database, this means the report times out, before the report even loads. It is extremely cumbersome. Also, you should be able to either see a description of the report or a preview of the report before running... So, you are not wasting your time running a report before you know if it is the correct data.

Andrea
doctor (Canada)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Curve-easier, faster and the better way

5,0 il y a 7 mois

Commentaires : So far we are very happy with the features and look forward to using all features to maximize our office workflow.

Avantages :

Ease of learning. The options available and how it is set up. the quick customer support and video/online support and help guides

Inconvénients :

The inability to email a patient their ins response directly.

Dave
Dave
Office Manager (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Do not convert to Curve from Dentrix

1,0 il y a 3 ans

Commentaires : Curve is a nightmare if you are converting from Dentrix. Sending claims is a joke and we're basically using 2 softwares and doing double the work because SO MUCH data doesn't convert. If you want to manually enter in data for thousands of patients, then maybe you would enjoy it. They over promise and under deliver on all sides. We hate this software. Buyer beware! You will be paying double, because you will need to reference both. If you are starting a scratch practice is the only time I would even use Curve. Every problem we have, they just say we have to deal with...they don't even have the solutions. I'm surprised as many people use this software as they claim do. Also, our representatives don't call the doctor back when she has a need.

Avantages :

It was modern and seemed like it would be easier to use.

Inconvénients :

They don't convert enough of the data. You will still need access to everything in your previous practice management software, so you will probably end up paying for two services and not just one.

Réponse de l'équipe de Curve Dental

il y a 3 ans

We appreciate your response and understand your concerns. Our goal is to be transparent with what does not convert to Curve. Sometimes those things that do not convert are tough hurdles to overcome. We can connect with you to discuss action plans and best practices for transition to Curve Dental.

Mackenzie
Hygienist (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Extremely Helpful

5,0 il y a 2 semaines Nouveau

Avantages :

Curve has proven to be a great software in our dental office. We have a boutique dental practice that it works perfectly for! It is super simple to learn how to use and has everything we need!

Inconvénients :

We have no complaints with this product!

Christopher
Dentist/Owner/President (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Not sure the pros outweigh the cons...

2,0 il y a 2 ans

Commentaires : I'm honestly not sure it was worth switching over from Dentrix but I can't do that to my team so we are staying with Curve.

Avantages :

I think the schedule visually looks great, it is easy to schedule patients, and treatment planning/charting is very straight forward.

Inconvénients :

Our front office is still struggling with the management software, working with insurance, and running reports. I wish patient photos were bigger. I wish you could take and store cone beams in Curve. The imaging software in Curve really lacks compared to Dexis for even taking bitewings.

Réponse de l'équipe de Curve Dental

il y a 2 ans

We'd like to help. Would you be willing to speak with us about setting up more training? Thanks!

Ryan
dentist/owner (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Switch Now!!! - A wonderful all around dental system - No Regrets!!!

5,0 il y a 2 ans

Avantages :

Ease of Integration Data transferred without issue Was initially hesitant about cloud software - but it is fantastic! Support is phenomenal They actually listen to suggestions and implement them to make the software better

Inconvénients :

They are improving all the time - could have more functionality of other 3rd party add ons - patient communication, outreach, etc

Fredrick
Dentist (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Preventing the 50K Mistake

5,0 il y a 7 ans

Commentaires : Each computer in the office is independent and isolated. They're "off the shelf" units and were purchased from Dell at extraordinarily reasonable amounts. No server, no contracted computer geek, no surprises. Most importantly, no added monthly maintenance fees. The support from Curve has been fabulous.
What's the worst that can happen? Well, the system has gone down.....wow....we kept doing dentistry. The internet failed (U-verse fiber optic).... wow ....we kept doing dentistry. There are a tremendous amount of people connected to Curve and AT&T. These companies will be doing everything humanly possible to get back up and running. It's their livelihoods. If (when) your server is hacked (oh, that couldn't happen to me! ..... yeah...think again) or when it fails the office geek has to repair or replace it. The time just starts to fly. So do the dollars. Your time is not the technicians time.
Bottom line: the software delivers all the needed features necessary to run a contemporary dental practice. It provides the necessary metrics easily. The folks at Curve are responsive to their customers needs and seem to be in a constant upgrade mode. If it's not yet available from them, they report that it is something they're thinking about. They deliver on those promises.
Financially, hardware is stock and minimalist. It can also be as advanced as available but the software works on it all. It integrates easily with all my digital add ons.
Monthly fees are reasonable when compared to the other products available. Most of all, the cost is cheaper then the monthly maintenance fees for the "big time all encompassing " software packages and the original outlay of 20+k for the software isn't necessary.
Every member of the team finds their own shortcuts/ techniques to move through the software. We had a very small learning curve at implementation and new employees grab it almost immediately.
The upgrade I await is the access to all of the patient records from my mobile devices. Currently I can access the schedule and patient information only. I look forward to being able to make appointments directly from my phone.
I recommend this system constantly. I've not been disappointed at any time since implementation three years ago.

Avantages :

Ease of integration and ease of use

Inconvénients :

Inability to access the actual product from my mobile devices. I want to be able to interact with the entire product from my mobile devices(iPad, iPhone)

Réponse de l'équipe de Curve Dental

il y a 7 ans

A thousand thank-you's for your kind review, Dr. Lurie! We've noted your suggestions. Many of our customers see a savings in IT and HW costs, as you have. Best wishes!

Corey
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Confident in Curve!!

5,0 il y a 8 ans

Commentaires : Switching to Curve Hero from my old server based practice management software has proven to be one of the best decisions I could make. I was faced with ever increasing server issues and daily troubleshooting was causing me to feel more like an IT person learning on the job than a dentist on some days. Even hiring multiple IT gurus was a not a good use of my time or resources. Now that I have been with Curve for almost 4 years I can say it has done a lot more for me than solve IT headaches. It has opened opportunities for me as a dentist that I didn't know were possible. I have since merged my practice with another dentist and opened a second location. Curve's cloud-based software has allowed us to manage 2 locations. Curve has made it much easier to manage multiple providers and staff. All we need is an internet connection. It has allowed us to centralize many of our services. The new staff we have hired on have adapted quickly to Curve and love it's intuitive features. We spend less time training new employees on how to use the software. This year for the first time we had the opportunity to attend the Curve Summit. It was well worth the investment in time and money. It struck the right balance between fun and learning. It pumped up the team! What I was most impressed about was the ability to actually interact with the leadership and staff of Curve. At one point, we mentioned that we were developing ideas on centralized services for managing multiple practices. The next thing we knew we had a meeting set up with the executive leadership of the company. They genuinely listened to our ideas and asked us questions on how Curve could help fulfill some of our needs. It was evident to me that they cared about their customers by actually listening and implementing the things that practicing dentists want from their practice management software. I have never experienced anything like that meeting. I came away very impressed by their leadership, direction, and mission. Their platform is perfectly designed to continue to evolve with technology and implement improvements. They listen to their customers. They focus on what is important. They provide a great value for their customers in what they offer. I have used other practice management and imaging software programs. I am confident in my long-term partnership with Curve. This partnership will continue to give me opportunities to adapt to the changes that are occurring in dentistry today.

Réponse de l'équipe de Curve Dental

il y a 8 ans

Thank you for your confidence, Dr. Plaster! We think we have a great thing going and it is a boost to see that our customers couldn't agree more. Hope to see you at the next Orange Summit. Best wishes!

Kaytlin
Office Manager (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and Customer Service is top notch

5,0 il y a 2 ans

Avantages :

The software itself is user friendly and easy to navigate, and any issue we've ever had is solved within a day. The addition of Curve GRO has been a life saver as we were having to double notate everything in correspondence with our old program. The ability to edit and create different reports has helped so much in terms of business analysis and patient management.

Inconvénients :

I do wish there was a way to make certain fields of patient forms "Required" and that the self scheduling could be pulled from a block of rooms rather than one room as we often overlap and forget to block off the room it pulls from.

Heather
Practice Manager (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Absolutely love Curve!

5,0 il y a 2 ans

Commentaires : I love the reports that Curve has readily available whenever we want to look at something. They also have a lot of charts available to see the practice at a glance.

Avantages :

We love that Curve has the capability to do most everything we need for our dental practice! Messaging to patients, online payments, scheduling, claims, insurance verification, etc. They also make it very easy to talk to an actual person when and if you need them along the way.

Inconvénients :

There are a couple of items that we have submitted as suggestions to Curve (which they tend to implement tickets along the way). These include the option to create forms in other languages, specifically Spanish as our patient base does include Spanish speaking patients. Also, Curve needs the function to create CMS-1500 forms to send to medical insurance as we currently use an outside software for this.

Dr. Robert
Dentist (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Must Do...

5,0 il y a 3 ans

Commentaires : Overall...satisfied and for now, will continue to stay the line...

Avantages :

Jazzy looks, Ease of use, NO MORE TECH CONTRACTS!!!

Inconvénients :

Costly when doing add ons...feels a little “nickel and dime” style. This isn’t a cheap product, but not many other industries (used daily, with cloud back-up, charge near this rate. Because it’s dentist, the price keeps climbing...there will be a breaking point or a mass abandonment when a fair-priced competitor comes along...just sayin!!!

Angie
Dr.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Curve is perfect for our office

5,0 il y a 13 ans

Commentaires : We highly recommend Curve to all dental offices. Our situation made the choice easy because we started from scratch and thus didn't have any data conversion. Even though Curve may not have quite as many features as Dentrix yet, I believe that it will be there very quickly because of how quickly the company is changing and updating the program. For me, Cloud practice management systems are the future of dentistry, and I believe that Curve is the best in the Cloud. We would do it again in a heartbeat! Curve provides all that we need in a Practice Management Software.

Avantages :

Ability to use the software anywhere there's internet Very easy to learn Nice graphics Ability to email newsletters/mass emails to all patients Unending reports (can customize reports for what you want) Each user can customize their view of the schedule Doctor can limit what parts of the system each staff can change Patient education videos are excellent Ability to upload images (xrays, pictures, paperwork) to charts Easily bridges with our Dexis xray software Easy to electronically file claims Excellent customer service Constant updates & improvements to the software The prescription module is great The colors of Curve, the laid-back & witty Curve staff The charting and perio charting modules are excellent Less need for IT company to help (still have to have a server for digital xrays & have to pay them to keep that up-to-date) Ability to use Mac and PC computers in the office.

Inconvénients :

Can't use on an iPad (because of Flash) When uploading Xrays to the charts, it takes time and the xrays are in a horizontal line (not mounted). We don't use this feature. We've had trouble with the insurance estimation part--not accurate. The software doesn't allow us to add in codes for different procedures (we have to use what CDT codes are in)...unless we add it as inventory Some of the screen views are slow to load A few times we've clicked out of a chart and lost all of the charted treatment

Darryl
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Conceptually cool, extremely poor performance!

3,0 il y a 10 ans

Avantages :

It's conceptually cool. Their customer support is responsive, and the software is cloud-based.

Inconvénients :

It doesn't live up the hype. The cloud-based software has stopped working 2-3 times since going live in less than a year. The acquisition of digital X-rays is non-diagnostic. The import of images from old chart software to curve is tedious. Image magnification is limited. Treatment plan implementation is tedious. If you want to give multiple treatment plans, each plan data has to be re-entered, which is a huge waste of time. Charting is incomplete. There's no denture drawing. No implant abutment can be charted. I have a digidocs intraoral camera that was supposedly compatible but can't be utilized in all its functions. I'm unable to post date notes in the event; one doesn't get to document a visit on the day that it occurs. It's wicked expensive, especially since old software has to remain running because of inadequacies with Curve. A new computer monitor was necessary on some stations. The mobile app on iPad and iPhone have been virtually worthless. There's no employee time clock. Hygienists and assistants have to reboot their computers throughout the day in order to take intraoral photos or X-rays. It doesn't list my specialty in Prosthodontics as a specialty!

Réponse de l'équipe de Curve Dental

il y a 10 ans

We have recently discovered that the imaging challenges described by this client seem to be limited to Kodak sensors. Curve Dental has an outstanding track record for reliability, innovation, and customer service, backed by more than 3,000 dental professionals managing the oral health records of more than 3,000,000 patients every day. In fact, a customer satisfaction survey conducted in May 2014 indicated 73% of all Curve Dental customers were likely to recommend the software to a colleague. Regardless, at Curve Dental every customer counts. We have taken careful note of this client's feedback and compared it to our current development plan. We will be giving this client a call to discuss further.

Jessica
Dentist (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Nice cloud based option

4,0 il y a 3 ans

Commentaires : Customer support is nice, I do get frustrated when things go down or there are glitches, but I suppose it comes with any software.

Avantages :

User-friendly, phone app, customizable note templates.

Inconvénients :

I have used this software for over eight years and while things have come a long way, sometimes feel like the software is still behind the curve, no pun intended!

Jill
Office Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Overall positive anxious for more updates related to billing / word process / portal enhancements

4,0 il y a 7 ans

Commentaires : Cost savings no server to upkeep

Avantages :

Ease of charting and upload and organization of templates for images. Accounting breakdown of invoices. Patient portal and ability to send new patient paperwork is fantastic and saves so much time at appointment.

Inconvénients :

Insurance profile is too limiting as well as the word processing options in Curve. The capability to send statements needs to be reworked, need direct access to account from A/R reports with capability to send letters add account notes etc. tracking of statements and account out reach needs to be all in one area.

Réponse de l'équipe de Curve Dental

il y a 7 ans

Thank you, Jill, for your kind review! We think our online forms are pretty awesome, too. We took careful note of your comments on billing as we are looking toward a face lift of sorts in that area. We may reach out to you in the future for clarification. Best wishes to you and your entire team at Stonecastle Dentistry!

Roger
Dentist (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ease of use

4,0 il y a 2 ans

Commentaires : It’s been good. The customer service is pretty great.

Avantages :

I like the ease of use from one member to another staff. The appointments, the check out process is quick for the front desk, the integrations flow is quick and easy.

Inconvénients :

The X-ray automation is cumbersome. The profile head of house hold indication is a bit clunky with respect to the billing. The notes. If you don’t write notes for that day, your notes is recorded for the day you decide to write it. The constant updates with curve capture that affects our X-ray when we needed.

sherri
office manager (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very happy we switched to Curve Dental

5,0 il y a 2 ans

Avantages :

Curve is easy to use. Switching over went very smooth. I like that it is always improving. extra features are great, like, hands free perio charting. Credit card point of sale. electronic claim submission.

Inconvénients :

We really could use a spanish option for reminders to patients. In imaging the measurement tool is not very good. Imaging loads slow.

Stewart
Ceo (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Disappointed in Curve Jacking my rates by 500%

3,0 il y a 6 ans

Commentaires : Dont get curve unless they agree on a long term fee structure. They will kill u in the end once your deep into integration into ur practice.

Avantages :

I have been a curve customer for 7 yrs. Overall it's a solid platform but I simply cant get over the fact that they jacked my rates by 500%

Inconvénients :

Here is my gripe and it's a big one. They raise my fee from 250 per month to 1000 per month. They did it because I was not smart enough to lock in a lifetime rate and I have 9 doctors and two locations. They kill me for each doctor per month and no quarter for part time doctors. They used to work with me because they understood the part time folks should be burdened with a full fee. Other issue is they fail miserably with two practices sharing info about patients.

Sherry
Office manager (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Curve Review

4,0 il y a 3 ans

Commentaires : Overall we are satisfied with the service. Doesn’t appear our suggestions are taken seriously. We would like to have a program that meets all our needs. Thank you.

Avantages :

Very user friendly, good price, customer service.

Inconvénients :

This program cannot be be changed using fields and customization; it needs to be designed for an American office, not Canadian, ie DOB and DOS fields; The very worst feature is trying to build a simple report - it is confusing and time consuming