--- description: Column Case Management : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Column Case Management - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse criminelle](/directory/30572/investigation-management/software) > [Column Case Management](/software/100028/column-case-management) # Column Case Management Canonical: https://fr.capterra.ca/software/100028/column-case-management > Logiciel reconnu de gestion d'enquêtes, utilisé par certaines des plus grandes agences publiques et fédérales des États-Unis. > > Conclusion : 3 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Column Case Management? Les grandes organisations du secteur commercial, public et fédéral ayant besoin d'une solution éprouvée en matière de traitement des dossiers d'enquête. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 3 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Column Case Management LLC - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 20 000,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Base de données de criminels - Cartographie des incidents - Gestion de la conformité - Gestion des cas - Gestion des contacts - Gestion des documents - Gestion des données - Gestion des enquêtes - Gestion des flux de travail - Gestion des incidents - Gestion des preuves - Gestion des scènes de crime - Profils de sujets - Rapports et statistiques - Rapports sur le terrain - Tableau de bord d'activités ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels d'analyse criminelle](https://fr.capterra.ca/directory/30572/investigation-management/software) ## Catégories connexes - [Logiciels d'analyse criminelle](https://fr.capterra.ca/directory/30572/investigation-management/software) - [Logiciels pour sécurité publique](https://fr.capterra.ca/directory/30222/law-enforcement/software) - [Logiciels de gestion des cas juridiques](https://fr.capterra.ca/directory/20040/legal-case-management/software) ## Logiciels similaires 1. [Neos](https://fr.capterra.ca/software/58931/neos) — 4.4/5 (200 reviews) 2. [Clio](https://fr.capterra.ca/software/105428/clio) — 4.7/5 (1691 reviews) 3. [LEAP](https://fr.capterra.ca/software/147413/leap) — 4.2/5 (530 reviews) 4. [Filevine](https://fr.capterra.ca/software/140815/filevine) — 4.4/5 (286 reviews) 5. [8am MyCase](https://fr.capterra.ca/software/115613/mycase) — 4.6/5 (784 reviews) ## Avis ### "Case Management Implementation" — 4.0/5 > **Utilisateur vérifié** | *14 juin 2019* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: The software helps us prioritize and manage various problems we have in our organization. The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation. Our investigation includes storing documentation and adding data to better quantify the issue. > > **Inconvénients**: Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes. ----- ### "Column Case Investigative Review" — 5.0/5 > **Cheryl** | *23 mai 2019* | Forces de l'ordre | Taux de recommandation : 10.0/10 > > **Avantages**: Very user friendly. It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation. > > **Inconvénients**: At this time there is really nothing that I can say. > > The Column Case Management System is perfect to manage an investigation from start to finish. Anything related to an investigation is saved in Column. We don't even keep hard copies once the documents are saved in Column. The Journal entries tell the story of the investigation. We did a customization to request and generate subpoenas right from Column. What a time saver and once again, very user friendly. ----- ### "Overall usability and satisfaction" — 4.0/5 > **John** | *28 mai 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition. > > **Inconvénients**: The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version. > > We use this application for our Non-IT Help Desks. Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario. Many want to go the route of ITSM suite for this, but it's not optimal. ITSM suites align IT services with lines of business, which limits its use when only being used with a line of business. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/100028/column-case-management) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées