--- description: Sustain : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sustain - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [Sustain](/software/100388/sustain) # Sustain Canonical: https://fr.capterra.ca/software/100388/sustain Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/100388/sustain?page=2) > Accédez plus rapidement aux informations sur les donateurs, obtenez des rapports pertinents pour savoir où concentrer vos efforts et générer plus de revenus. > > Conclusion : 20 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sustain? L'éditeur offre ses services aux petits organismes à but non lucratif en pleine croissance qui œuvrent localement ainsi qu'aux grandes organisations qui opèrent à l'échelle internationale. Quelle que soit la taille de votre organisation, Sustain est là pour vous aider. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 20 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Sustain - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 50,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Don en ligne - Don récurrent - Dons par SMS - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des donateurs - Gestion des promesses de don - Gestion des reçus - Gestion des événements - Gestions des anciens élèves - Logiciels CRM (gestion de la relation client) - Traitement des paiements ## Ressources d'aide - Chat/Clavardage ## Category - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 2. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (405 reviews) 3. [Almabase](https://fr.capterra.ca/software/133653/almabase) — 4.7/5 (144 reviews) 4. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Avis ### "Love Sustain" — 5.0/5 > **Kimberly** | *13 novembre 2018* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others. I also like that it lets me know when there is an address close to another one in case it's the same address. > > **Inconvénients**: I am not a fan of the latest update to plug in donations. I have to go to another part under the person to put it in and before it would go straight to it to enter. > > Great Service when I call. ----- ### "Great Customer Service Experience" — 4.0/5 > **Patti** | *1 mars 2017* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use > > **Inconvénients**: Very geared to fundrasing and less geared toward Alumni Relations. Fundrasing is possible because of Alunmni so the software should be more robust for keeping track of alumni. > > In terms of Alumni Relations the software is geared more toward fundrasing, but with the great level of customer support I have received, it does the job. ----- ### "Very Small Company, Very Poor Implementation" — 2.0/5 > **Jay** | *13 mai 2019* | Gestion de l'enseignement | Taux de recommandation : 0.0/10 > > **Avantages**: The software itself isn't that bad. Since Sustain is a very small company with only a handful of employees, it was sort of nice to be able to talk to the guy who developed the software, you get to hear why they made the choices they made directly from the horse's mouth. > > **Inconvénients**: \#1 it's not truly web-based, you remote into a Windows server to run essentially a customized Access database. The software was a bit rigid, particularly in reporting. You can't just create your own reports, you only get what Sustain has decided to put in there. None of the canned reports really fit what our team needed and we had to pull the plug on Sustain before they could customize what we needed. > > Again the software itself wasn't that bad, it was the implementation/migration from our previous system that was terrible and the reason we were not successful with Sustain. They set an expectation that we could just send them the SQL database from our previous system and they were experienced enough with that system to take it from there, that they had done this before. That's not at all what happened, the data got only half migrated and it was on me the customer to fill in the holes (though we paid them for implementation services). They had very little in terms of documentation, they had a migration template but didn't give it to me, I had to find it. Very disorganized and immature company, very little documentation, cannot be trusted to move all the data over you need to be successful. Also we had to ask for a new trainer, the first one we got was extremely defensive and gruff, can't believe he's in a customer-facing role, simply does not have the temperament for it. ----- ### "Donation management" — 4.0/5 > **Leslie** | *28 février 2017* | Gestion d'organisme à but non lucratif | Taux de recommandation : 6.0/10 > > **Avantages**: It's relational. Can record a number of characteristics about each record. > > **Inconvénients**: Unable to generate letters with exactly the write salutation and return address name. > > Overall the software provides me with the information I need. Because it is so multi-faceted, attending training is mandatory. Even after my initial training I find myself clicking around to intuitively get, for instance, the report I need. It would behoove new users to make a list of all the ways you plan or foresee using the product and choose the level of training necessary. And take copious notes because you'll need them for tasks that you do only periodically. I'm certain I'm not using it to its fullest capabilities. ----- ### "Very Intuitive" — 5.0/5 > **Lorna** | *6 mars 2017* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Very intuitive. > > **Inconvénients**: No user manual. > > From the first day Sustain was installed I have found the software easy to use. And the rarity I have encountered a question, great customer service\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/100388/sustain?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/100388/sustain) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées