---
description: GuestTracker : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GuestTracker - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Systèmes de réservations en ligne](/directory/20032/reservations/software) > [GuestTracker](/software/1007390/guesttracker)

# GuestTracker

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> Un logiciel d'hébergement et de gestion de terrain de camping GuestTracker adressé aux campings, lodges, parcs de caravanes et marinas de toutes tailles.
> 
> Conclusion : 12 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise GuestTracker?

Un logiciel d'hébergement et de gestion de terrain de camping GuestTracker adressé aux campings, lodges, parcs d'État (États-Unis) et parcs de caravanes de toutes tailles.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 12 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: TCS Hotel Software
- **Pays**: Naples, É.-U.
- **Fondé**: 1986

## Contexte commercial

- **À partir de**: 500,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site)
- **Langues**: anglais
- **Pays disponibles**: Bahamas, Bélize, Canada, Jamaïque, Porto Rico, République dominicaine, États-Unis, îles Vierges américaines

##  Fonctionnalités

- Automatisation du marketing
- Carte du site
- Entrée et sortie des invités
- Facturation
- Gestion des biens
- Gestion des canaux
- Gestion des recettes
- Gestion des réservations
- Gestion des réservations
- Gestion des réservations de site
- Gestion des taux
- Gestion des tâches ménagères
- Intégration GDS et OTA
- Logiciels CRM (gestion de la relation client)
- Notes de réservation
- Point de vente (PDV)
- Rapports et analyses
- Rapports et statistiques
- Réservation en ligne
- Réservations de groupe
- Réservations en ligne
- Support client
- Tableau de bord d'activités
- Third-Party Integrations
- Traitement des paiements

## Intégrations (6 au total)

- Availability Online
- QuickBooks Online
- Shift4
- SiteMinder
- SiteMinder
- Skytab POS

## Ressources d'aide

- Service client/courriel
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software)

## Catégories connexes

- [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software)
- [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software)
- [Logiciels de gestion de campings](https://fr.capterra.ca/directory/31059/campground-management/software)
- [Logiciels pour motels](https://fr.capterra.ca/directory/32584/motel/software)

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2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews)
3. [RMS](https://fr.capterra.ca/software/208061/rms-cloud) — 4.4/5 (412 reviews)
4. [eviivo](https://fr.capterra.ca/software/66294/eviivo-suite) — 4.0/5 (393 reviews)
5. [Hotelogix](https://fr.capterra.ca/software/76374/hotelogix) — 4.4/5 (251 reviews)

## Avis

### "Lives Up to Its Name" — 4.0/5

> **Utilisateur vérifié** | *19 novembre 2019* | Hôtellerie | Taux de recommandation : 7.0/10
> 
> **Avantages**: The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences. It also helps prevent problem guests from returning, as you can immediately see the notes about previous stays when they attempt to check in or make a reservation.
> 
> **Inconvénients**: Our software was set up by previous management, and the only assistance Guest Tracker offers is a tutorial CD that costs several hundred dollars.
> 
> Utilizing GuestTracker has helped us cut back on the number of problem guests we deal with by keeping track of guest information in an easy to use format. It is a great way to keep track of past guests, current check-ins and future reservations.

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### "We have been using Guest Tracker for many years and it works well for our needs." — 5.0/5

> **Erin** | *21 juillet 2018* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: It is easy to navigate and train. The customer support is great and the manual is precise. The reservation taking process is not complex.
> 
> **Inconvénients**: I think there are some features that could be better. They recently changed the discount to a percentage versus a dollar amount which was easier to use. I wish that you could merge profiles together easily as there are so many duplicates in my system it is a bit frustrating. Sometimes something could be easy but the system does not allow such as reinstating a reservation you have to go back in and do an entire other one. When you cancel a reservation you can't get back to reinstate it or to reprint the cancellation letter.  Sometimes there are glitches in the system and then you can't go back and have to cancel it or check it out and start over again.  There isn't to my knowledge a way to search by reservation number. I wish it was easier to search in different reports.

-----

### "Guest Tracker" — 4.0/5

> **Patrick** | *3 août 2020* | Immobilier | Taux de recommandation : 6.0/10
> 
> **Avantages**: For a cloud-based software, it is very fast and responsive. Never had any issues with credit card processing or syncing. The software is solid.
> 
> **Inconvénients**: The user interface can be a bit difficult to navigate. There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually. Creating reservations can be confusing.

-----

### "We lost a good one" — 5.0/5

> **Tom** | *13 novembre 2021* | Services et installations de loisirs | Taux de recommandation : 8.0/10
> 
> **Avantages**: This was a great product.  I was only of the orginial users and helped develop to system
> 
> **Inconvénients**: nothing as they worked with you to satisfy any problem
> 
> Was a great experience but seems they ran out of gas

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### "Excellent support team and representatives work hard to understand our business." — 5.0/5

> **Mike** | *26 juin 2018* | Services et installations de loisirs | Taux de recommandation : 9.0/10
> 
> **Avantages**: The ability to report on our business in the manner that we need; the ability to customize certain aspects of the software reporting features.  Also, the ability to customize the property is helpful for reservations personnel.
> 
> **Inconvénients**: There are a few reporting features that we are not able to customize to our operations, however, our operations are significantly different on the billing side than a standard accommodation business.
> 
> The ability to manage our accommodation side of the business, including planning and reporting.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1007390/guesttracker)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/2445/GuestTracker/> |
| en-AE | <https://www.capterra.ae/software/1007390/guesttracker> |
| en-AU | <https://www.capterra.com.au/software/1007390/guesttracker> |
| en-CA | <https://www.capterra.ca/software/1007390/guesttracker> |
| en-GB | <https://www.capterra.co.uk/software/1007390/guesttracker> |
| en-IE | <https://www.capterra.ie/software/1007390/guesttracker> |
| en-IL | <https://www.capterra.co.il/software/1007390/guesttracker> |
| en-IN | <https://www.capterra.in/software/1007390/guesttracker> |
| en-NZ | <https://www.capterra.co.nz/software/1007390/guesttracker> |
| en-SG | <https://www.capterra.com.sg/software/1007390/guesttracker> |
| en-ZA | <https://www.capterra.co.za/software/1007390/guesttracker> |
| es | <https://www.capterra.es/software/1007390/guesttracker> |
| es-AR | <https://www.capterra.com.ar/software/1007390/guesttracker> |
| es-CL | <https://www.capterra.cl/software/1007390/guesttracker> |
| es-CO | <https://www.capterra.co/software/1007390/guesttracker> |
| es-CR | <https://www.capterra.co.cr/software/1007390/guesttracker> |
| es-DO | <https://www.capterra.do/software/1007390/guesttracker> |
| es-EC | <https://www.capterra.ec/software/1007390/guesttracker> |
| es-MX | <https://www.capterra.mx/software/1007390/guesttracker> |
| es-PA | <https://www.capterra.com.pa/software/1007390/guesttracker> |
| es-PE | <https://www.capterra.pe/software/1007390/guesttracker> |
| fr | <https://www.capterra.fr/software/1007390/guesttracker> |
| fr-BE | <https://fr.capterra.be/software/1007390/guesttracker> |
| fr-CA | <https://fr.capterra.ca/software/1007390/guesttracker> |
| fr-LU | <https://www.capterra.lu/software/1007390/guesttracker> |

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