--- description: Dealertrack DMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dealertrack DMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [Dealertrack DMS](/software/100994/dealertrack-dms) # Dealertrack DMS Canonical: https://fr.capterra.ca/software/100994/dealertrack-dms Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/100994/dealertrack-dms?page=2) > Dealertrack DMS fournit une solution basée sur le cloud qui permet aux concessionnaires de se développer avec une facilité d'utilisation, des processus connectés et une intégration ouverte. > > Conclusion : 116 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Dealertrack DMS? Solution web pour les concessionnaires automobiles franchisés, qui permet de créer des contrats numériques, d'annuler des produits de pièces détachées, de gérer les performances, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 116 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Dealertrack - **Fondé**: 2006 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de clients - Base de données de contacts - Comptabilité - Gestion des documents - Gestion des espaces de vente - Gestion des stocks - Gestion du financement - Pour les concessionnaires automobiles - Service clientèle - Suivi de location ## Intégrations (23 au total) - AutoJockey CRM - AutoPoint - CCC ONE - CloudX - Connect CRM - Datacube - Dealer Car Search - Dealer.com - Dealerlogix - DocStar ECM - Elite EXTRA - Essentials - InventoryPlus - Kimoby - Mastermind ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) ## Logiciels similaires 1. [Odoo](https://fr.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews) 2. [Salesforce Service Cloud](https://fr.capterra.ca/software/136189/salesforce) — 4.5/5 (820 reviews) 3. [Carsforsale.com](https://fr.capterra.ca/software/178449/carsforsale) — 4.6/5 (2363 reviews) 4. [AutoManager](https://fr.capterra.ca/software/2058/deskmanager) — 4.9/5 (238 reviews) 5. [DealerCenter](https://fr.capterra.ca/software/71935/dealercenter) — 4.9/5 (1479 reviews) ## Avis ### "The Gold standard" — 5.0/5 > **Michael** | *25 novembre 2019* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack\! With Dealertrack, getting approvals was quick and easy. > > **Inconvénients**: Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use. ----- ### "The one and only solution for financing" — 5.0/5 > **daniel** | *21 avril 2020* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: -Very easy to find new lenders for sub-prime financing -Works very well with wayne reaves -The application process for submitting customers info to finance companies is seamless -Easy to submit applications to multiple lenders > > **Inconvénients**: -Has a bit of a learning curve -The website should have a walkthrough for new users to learn the platform Nothing other than those 2 i've noticed > > Awesome experience, I wouldn't use anything other than dealertrack to submit deals at my used car dealership. ----- ### "If you’re new in the business, this is the most simple software and best bang for your buck there is" — 3.0/5 > **Rick** | *16 décembre 2021* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: Finance finance finance\! You need a way to submit your deals, the old school sending customers to the bank themselves doesn’t work anymore. > > **Inconvénients**: The wait time to get signed up. Customer service could be much better. > > Like my title says. Best bang for your buck. ----- ### "Dealertrack is all up to the user" — 4.0/5 > **Alisa** | *3 décembre 2024* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: What I liked most about dealertrack was the very convenient credit applications and clientele integration. > > **Inconvénients**: What I really like the least about dealer track was the confusion on how to get to different portals. Sometimes it could be a little confusing and you feel lost. But once you get the hang of it it gets easier but it still feels like you're still trying to figure it out. > > I have tried dealer track and also dealer Center. But my overall experience with dealertrack is that it can be very convenient at times but then sometimes not necessary. ----- ### "DMS that keeps track of all Departments" — 4.0/5 > **Holly** | *18 septembre 2024* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Very organized and convenient to have sales financing and service all in one place. > > **Inconvénients**: The biggest problem with this DMS is that it crashes a lot. Sometimes it will be down for days. > > Dealertrack is on the only DMS I have used. I think that all departments are in one place with one login. You can also intergrade other products such as provision and Autotrader, without having to have multiple logins. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/100994/dealertrack-dms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/100994/dealertrack-dms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées