--- description: Kolleno : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kolleno - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de relance client](/directory/30521/accounts-receivable/software) > [Kolleno](/software/1011155/kolleno) # Kolleno Canonical: https://fr.capterra.ca/software/1011155/kolleno Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1011155/kolleno?page=2) > Kolleno automatise les processus B2B de recouvrement des retards de paiement et de contrôle du crédit, vous permettant d'être payé plus rapidement et de manière plus cohérente. > > Conclusion : 8 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Kolleno? Kolleno accompagne les PME et les grandes entreprises dans les secteurs de l'architecture, du bâtiment, du droit, des soins de santé, des services publics et de la gestion des installations, entre autres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 8 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Kolleno ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Canada, France, Guernesey, Inde, Irlande, Italie, Jersey, Pays-Bas, Philippines, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis, îles Vierges américaines, îles Vierges britanniques ## Fonctionnalités - Avis automatisés - Communication multicanal - Comptabilité - Comptes rendus financiers - Facturation - Facturation récurrente et des abonnements - Gestion de la conformité - Gestion des clients - Gestion des reçus - Gestion des transactions - Grand livre comptes clients - Importation et exportation de données - Options de paiement multiples - Paiements en ligne - Paiements en personne - Paiements mobiles - Payment Collection - Payment Gateway Integration - Prise en charge de plusieurs devises - Prévention des paiements frauduleux - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des paiements ACH ## Intégrations (9 au total) - Clio - Dynamics 365 Business Central - NetSuite - Oracle Fusion Cloud ERP - QuickBooks Desktop - QuickBooks Online - Sage 50 - Sage X3 - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de relance client](https://fr.capterra.ca/directory/30521/accounts-receivable/software) ## Catégories connexes - [Logiciels de relance client](https://fr.capterra.ca/directory/30521/accounts-receivable/software) - [Logiciels de gestion financière](https://fr.capterra.ca/directory/31136/financial-management/software) - [Outils de recouvrement](https://fr.capterra.ca/directory/30234/debt-collection/software) - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Logiciels similaires 1. [LeanPay](https://fr.capterra.ca/software/211337/leanpay) — 4.9/5 (8 reviews) 2. [Moonflow](https://fr.capterra.ca/software/1051205/moonflow) — 4.8/5 (26 reviews) 3. [CasetrackerLaw](https://fr.capterra.ca/software/127129/casetrackerlaw) — 4.9/5 (44 reviews) 4. [Artiva RM](https://fr.capterra.ca/software/65133/artiva-agency) — 3.7/5 (3 reviews) 5. [Serrala Suite](https://fr.capterra.ca/software/177698/serrala-suite) — 4.2/5 (38 reviews) ## Avis ### "Kolleno platform - peace of mind for our finance team." — 5.0/5 > **Yann** | *21 février 2024* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: With Kolleno at our disposal, we ensure that our clients receive timely reminders for any outstanding payments, easing the process for both parties. Additionally, the platform's reporting and analytics features offer valuable insights into our clients' payment behaviors and trends. This allows us to anticipate potential delays and take proactive measures to manage payments effectively, ultimately ensuring smoother financial operations. > > **Inconvénients**: While Kolleno hasn't integrated with certain systems that could be beneficial for us, we haven't found any other major drawbacks. We simply hope the team keeps improving the product's features and functionality. > > The features and functions of the Kolleno platform have really streamlined and organized how we handle receivables. Having all the details about a client's payments in one spot has made things so much clearer. What's great is how much time we save on administrative tasks by automating payment reminders, yet still being able to add a personal touch to each message. ----- ### "Amazing client support team" — 5.0/5 > **Stanley** | *26 avril 2023* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: What i really like about my time with Kolleno is their awesome customer help. \[sensitive content hidden\] is always there to answer my questions and show me how to make a plan, since I'm not too good with tech stuff. The platform works well, and it's helped me lower my total amount owed by about 10% in just the first two months. i'm impressed by how many updates they keep putting out, some small and some big, like the one for easy onboarding. > > **Inconvénients**: Sometimes their features can be hard to understand, especially for people who don't know much about these kinds of platforms. But, like I said before, the customer help is super fast at getting back to me, and it didn't bother me when I didn't know how to use some features like reconciliation. i could find good information in the help center that was simple and easy to read. > > The main thing it helps with is making it easier to deal with a lot of clients who are late with their payments. Sometimes it's really hard to manage more than 100 late clients who all have different situations. With Kolleno, I can look at the history of our conversations and send a personalized email that is made automatically from a template. ----- ### "Credit control and invoice collection platform for Netsuite users" — 5.0/5 > **Kevin** | *26 avril 2023* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I used to have clients with lots of overdue payments, sometimes not paying for over 200 days (the invoice eventually got escalated and I got paid). Kolleno is helpful because it takes old data from my clients and tells me if they're likely to pay or not. This way, I can better decide which customers I want to work with again and which ones I don't. > > **Inconvénients**: I'm not super tech-savvy, so I'd like it if the platform was a bit easier to use. Sometimes it can be a little confusing, but the customer support team is always there to help. > > Besides helping me get payments from difficult customers, Kolleno gives me some "tips" on how my clients have paid in the past. It's like having credit control for my clients, which is really helpful. ----- ### "Good platform to have for automation of your invoice collection process" — 5.0/5 > **Dzimitry** | *2 mai 2023* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: In our business, maintaining good customer relationships is key, and my brother and I have always prioritized that. Kolleno's customer success team really understood our concerns and helped us develop an effective collections process (or strategy, as they call it). I think we had just two onboarding sessions, which was pretty quick. I've been using the platform for 7 months now and I'm quite satisfied with it. > > **Inconvénients**: At one point, I noticed that my reminders were piling up every day. It turned out I hadn't set up the triggers correctly (I didn't even know they existed). Once I got that sorted, it helped filter out unnecessary reminders that I was already aware of when it came to my customers. > > I initially used Kolleno myself for the first 3 months before handing it over to my finance team. Now, one manager oversees the platform while the rest of the team focuses on other tasks. We used to have a 3-person collections team who would constantly call and email overdue clients. With Kolleno, we've been able to cut down our collections team to just one manager. ----- ### "Very tailored approach" — 5.0/5 > **Sergei** | *21 février 2024* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Kolleno's team showed an excellent approach in ensuring that the platform meets our specific business needs. They displayed a deep understanding of our requirements and illustrated how the platform could address our challenges effectively. Thanks to their product, our accounts receivables management process has significantly improved in efficiency. > > **Inconvénients**: Would be great to expand the mobile app functionality. This enhancement would offer increased convenience and flexibility for some of our users who check updates on the mobile devices. > > The greatest thing about Kolleno is how our finance team can customize email templates and set up automatic reminders for payment notices. This makes it super easy to stay in touch with clients and make sure they know what's up with payments. They really like how quick and organized our communication is, which helps them pay on time more often. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1011155/kolleno?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1011155/kolleno) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées