--- description: Apptivo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Apptivo - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Apptivo](/software/1011835/apptivo) # Apptivo Canonical: https://fr.capterra.ca/software/1011835/apptivo Page : 1/30\ Suivant: [Page suivante](https://fr.capterra.ca/software/1011835/apptivo?page=2) > Un système CRM en ligne performant, conçu pour gérer les activités commerciales et les opérations marketing de votre entreprise. Intégré, hautement configurable et facile à utiliser. > > Conclusion : 708 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Apptivo? Adapté aux entreprises et clients de toutes tailles. Apptivo propose plus de 60 applications professionnelles hautement configurables et adaptées à la plupart des entreprises, qu'il s'agisse de consultants indépendants ou de grandes entreprises générant plusieurs milliards d'euros de chiffre d'affaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 708 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Apptivo - **Pays**: Fremont, É.-U. - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 15,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Champs personnalisables - Communication multicanal - Devis - Distribution de leads - Fonctions pour secteur de l'assurance - For Financial Institutions - Gestion de la base de connaissances - Gestion de la communication - Gestion des assurances - Gestion des calendriers - Gestion des campagnes - Gestion des clients - Gestion des connaissances - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Historique des clients - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Messagerie instantanée - Modèles personnalisables - Portail libre-service - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Recherche/Filtre - Routage automatisé - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations ... et 5 fonctionnalités supplémentaires ## Intégrations (23 au total) - Asterisk - Dropbox Business - Fuze - Gmail - Google Calendar - Google Contacts - Google Drive - Google Forms - Google Maps - Google Workspace - Microsoft 365 - Microsoft Outlook - OneDrive - Operations Hub - PayPal ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "Perfect for my needs as solopreneur" — 5.0/5 > **Linda** | *13 octobre 2023* | Formation et accompagnement professionnel | Taux de recommandation : 10.0/10 > > **Avantages**: I value tools that are not just efficient but also adaptable. Apptivo CRM has truly impressed me in this regard. As a solopreneur, I understand the need for a CRM that seamlessly integrates with various apps and platforms. Apptivo shines in this aspect. Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements. One of the key selling points is its ease of use. Just like I advocate for simplicity in coaching and leadership, Apptivo offers an intuitive interface that saves time and ensures a smooth user experience. It's a valuable asset for any solopreneur. What's more, Apptivo effortlessly syncs with the Google product suite, which is a tremendous advantage for someone like me with deep roots in the tech world. It's like a seamless extension of my experience at Google, making my CRM journey that much smoother.The integration with Stripe is a game-changer for managing payments and finances. It's the perfect addition for a solopreneur, allowing me to maintain financial control just as I help sales leaders implement impactful plans and strategies.The customer service is amazing. They respond to chat inquiries immediately. > > **Inconvénients**: Without some understanding of how CRMs work - like objects and APIs - I would imagine that a newbie facing some challenges and needing assistance from customer support. ----- ### "Excellent first CRM for small companies" — 4.0/5 > **Veronica** | *21 janvier 2022* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Apptivo allows for a broad range of customization possibilities, making it an excellent out-of-the box option for companies transitioning to a first CRM system. While other competitors may have sleeker design, the consistency of page layouts and button placement was a huge plus for our inter-generational team and made it easier to manage the transition to an online software after years of working with excel and google docs. The settings interface within each app makes it very easy to learn how to customize basic field, views, and list options - meaning that smaller companies can look to train someone from within to work alongside Apptivo, instead of needing to hire an external administrator. The Apptivo team is always HIGHLY responsive. From the initial demonstration walk throughs to fine tuning system design and troubleshooting problems, I have found their customer service to be excellent. \[SENSITIVE CONTENT\] and to all the others working behind the scenes to help us at the different stages of our projects, THANK YOU\! Most of all, I appreciate that Apptivo continues to improve on their product. Throughout the nearly 3 years I have worked with them, the system has developed to continously offer more features. > > **Inconvénients**: As with any option in this price category, there are occasional bugs. Reporting them to Apptivo generally results in a very quick fix. Slow load times - it has improved somewhat, but still pages sometimes lag. ----- ### "Decided to switch to something else" — 3.0/5 > **Sean** | *2 avril 2019* | Services et technologies de l'information | Taux de recommandation : 1.0/10 > > **Avantages**: I've been using their "Starter Plan" since 2012. It is good enough to get by, and it is free. I mostly use the invoicing module. > > **Inconvénients**: Certain settings in the starter plan don't make sense. For example, the e-mail template includes a link to paying online, but online payments aren't supported in the starter plan. Modifying the e-mail template to take that link out is also not supported in the starter plan. I could deal with all that, but now, after a year of using the recurring invoices feature, they suddenly stop working. The tech support person says I have to upgrade my plan to use that. But the settings pages all work, and my invoices are all just sitting there waiting. > > Their software is decent, but they really seem to loathe their Starter Plan customers. The way they hack out features that they don't want available is sloppy, and makes it necessary to come up with ways to work around their intentional stumbling blocks. Apptivo - If you don't want to offer a free product, don't. I got the hint, and I'm setting up PayPal Invoicing tonight. ----- ### "Apptivo is THE Best CRM Software System Available\!\!" — 5.0/5 > **Don** | *18 juin 2021* | Machines | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use and customization is awesome\! They have kept the system simple while implementing a number of dynamic and intuitive functions. The customer service is EXCELLENT\! Most CRM companies just want to sell a boxed product and forget about the user. Apptivo takes the time to identify what the user truly is trying to accomplish and then customizing the software to precisely meet the users' requirements. > > **Inconvénients**: NONE\! There are no cons with Apptivo\! The system is EXCELLENT\! > > Outstanding\! This is the fourth CRM implementation that I have administered in my career and it was by far the simplest and smoothest process with the greatest customization and functionality\! After going through the selection process and reviewing all of the "top CRM Solutions" in great depth, I chose Apptivo and I am super glad that I did\! Apptivo keeps the system simple to use, which is a must for sales reps, and provides the customization required. The other "top CRM Solutions" have forgotten what salespeople are REALLy looking for in their CRM tool and as a result, made their system more cumbersome for the user. Not Apptivo, they are deploying their system in the right way and there is no extra charge for excellent customer service\! The Apptivo team closely manages my account and QUICKLY addresses any items that I want to change. This has been an excellent rollout\! ----- ### "Apptivo for 1-man business" — 4.0/5 > **Utilisateur vérifié** | *20 juin 2023* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: Combination of affordability and functions > > **Inconvénients**: There are some auto-fill features that would help avoid duplicate data entry: i.e. business address for multiple employees/contacts. > > Very helpful in staying on top of follow-up activities. ----- Page : 1/30\ Suivant: [Page suivante](https://fr.capterra.ca/software/1011835/apptivo?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1011835/apptivo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Données structurées