---
description: Medallia Insights Suite : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Insights Suite - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour études de marché](/directory/10041/market-research/software) > [Medallia Insights Suite](/software/1011853/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://fr.capterra.ca/software/1011853/medallia-insights-suite

> La suite Medallia Insights vous permet de recueillir des émotions et des opinions humaines enrichies.
> 
> Conclusion : 1 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 1 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Medallia
- **Pays**: San Francisco, É.-U.
- **Fondé**: 2001

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Argentine, Australie, Brésil, Canada, Chili, Colombie, Espagne, France, Irlande, Italie, Japon, Mexique, Nouvelle-Zélande, Pologne, Royaume-Uni, Singapour, Équateur, États-Unis

## Category

- [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software)

##  Logiciels similaires

1. [Respondent](https://fr.capterra.ca/software/1012001/respondent) — 3.5/5 (21 reviews)
2. [Ethica](https://fr.capterra.ca/software/199770/ethica) — 3.0/5 (1 reviews)

## Avis

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 novembre 2022* | Logiciels | Taux de recommandation : 7.0/10
> 
> **Avantages**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Inconvénients**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1011853/medallia-insights-suite)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/1011853/medallia-insights-suite> |
| de-AT | <https://www.capterra.at/software/1011853/medallia-insights-suite> |
| de-CH | <https://www.capterra.ch/software/1011853/medallia-insights-suite> |
| en | <https://www.capterra.com/p/228774/Medallia-Insights-Suite/> |
| en-AE | <https://www.capterra.ae/software/1011853/medallia-insights-suite> |
| en-AU | <https://www.capterra.com.au/software/1011853/medallia-insights-suite> |
| en-CA | <https://www.capterra.ca/software/1011853/medallia-insights-suite> |
| en-GB | <https://www.capterra.co.uk/software/1011853/medallia-insights-suite> |
| en-IE | <https://www.capterra.ie/software/1011853/medallia-insights-suite> |
| en-IL | <https://www.capterra.co.il/software/1011853/medallia-insights-suite> |
| en-IN | <https://www.capterra.in/software/1011853/medallia-insights-suite> |
| en-NZ | <https://www.capterra.co.nz/software/1011853/medallia-insights-suite> |
| en-SG | <https://www.capterra.com.sg/software/1011853/medallia-insights-suite> |
| en-ZA | <https://www.capterra.co.za/software/1011853/medallia-insights-suite> |
| es | <https://www.capterra.es/software/1011853/medallia-insights-suite> |
| es-AR | <https://www.capterra.com.ar/software/1011853/medallia-insights-suite> |
| es-CL | <https://www.capterra.cl/software/1011853/medallia-insights-suite> |
| es-CO | <https://www.capterra.co/software/1011853/medallia-insights-suite> |
| es-CR | <https://www.capterra.co.cr/software/1011853/medallia-insights-suite> |
| es-DO | <https://www.capterra.do/software/1011853/medallia-insights-suite> |
| es-EC | <https://www.capterra.ec/software/1011853/medallia-insights-suite> |
| es-MX | <https://www.capterra.mx/software/1011853/medallia-insights-suite> |
| es-PA | <https://www.capterra.com.pa/software/1011853/medallia-insights-suite> |
| es-PE | <https://www.capterra.pe/software/1011853/medallia-insights-suite> |
| fr | <https://www.capterra.fr/software/1011853/medallia-insights-suite> |
| fr-BE | <https://fr.capterra.be/software/1011853/medallia-insights-suite> |
| fr-CA | <https://fr.capterra.ca/software/1011853/medallia-insights-suite> |
| fr-LU | <https://www.capterra.lu/software/1011853/medallia-insights-suite> |
| it | <https://www.capterra.it/software/1011853/medallia-insights-suite> |
| pt | <https://www.capterra.com.br/software/1011853/medallia-insights-suite> |
| pt-PT | <https://www.capterra.pt/software/1011853/medallia-insights-suite> |

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