--- description: Wing : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wing - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'agences de placement](/directory/31575/staffing-agency/software) > [Wing](/software/1012352/wing) # Wing Canonical: https://fr.capterra.ca/software/1012352/wing Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1012352/wing?page=2) > Des talents de haute qualité optimisés par la technologie, à partir de seulement 449 $/mois, pour effectuer des tâches récurrentes telles que la gestion de la relation client, etc. > > Conclusion : 75 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Wing? Petites et moyennes entreprises, comme les start-up, les entreprises technologiques et les entreprises de services professionnels. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 75 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Wing Assistant - **Entreprise fondée en**: 2018 ## Contexte commercial - **À partir de**: 699,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse des sentiments - Automatisation des processus d'affaires - Autoresponders - Clavardage et messagerie - Communication multicanal - Comptabilité clients - Comptabilité fournisseurs - Contrôles/Permissions d'accès - Facturation - Gestion de la disponibilité - Gestion de projets - Gestion des affectations - Gestion des calendriers - Gestion des candidats - Gestion des courriels - Gestion des documents - Gestion des dossiers patients - Gestion des flux de travail - Gestion des leads - Gestion des notes - Gestion des tâches - Génération de leads - Importation et exportation de données - Intelligence artificielle et apprentissage automatique - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Messagerie client en temps réel - Messagerie instantanée - Mesure des performances - Outils de collaboration - Partage des fichiers - Personnalisation - Prise en charge de plusieurs langues - Publication d'offres d'emploi - Qualification de leads - Rappels - Rapports et analyses - Rapports et statistiques - Reconnaissance d'intention - Reconnaissance vocale - Réservation en ligne - Saisie de leads - Suivi de l'engagement - Suivi de la progression - Suivi des frais - Suivi des interactions - Third-Party Integrations - Traitement automatique du langage naturel - Transcription automatique ... et 1 fonctionnalités supplémentaires ## Intégrations (3 au total) - PhoneCall - Slack - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'agences de placement](https://fr.capterra.ca/directory/31575/staffing-agency/software) ## Catégories connexes - [Logiciels de productivité](https://fr.capterra.ca/directory/30968/productivity/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) - [Logiciels de télémarketing](https://fr.capterra.ca/directory/31034/telemarketing/software) ## Logiciels similaires 1. [HubSpot Sales Hub](https://fr.capterra.ca/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews) 2. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) 3. [fonio.ai](https://fr.capterra.ca/software/1072370/fonio-ai) — 4.8/5 (110 reviews) 4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) 5. [HoneyBook](https://fr.capterra.ca/software/162588/honeybook) — 4.7/5 (691 reviews) ## Avis ### "Web developer from Wing help out." — 4.0/5 > **Dinesh** | *26 août 2025* | Formation et accompagnement professionnel | Taux de recommandation : 7.0/10 > > **Avantages**: Very professional. The whole experience was pretty seamless and our job was completed on time. The person assigned gave us an update every morning about what he plans to do that day and at the end of the day he reported what had been accomplished. > > **Inconvénients**: In the one month I worked with them, I really cannot think of any - the person assigned to our project knew his job, was punctual and professional. > > They got the job done without any hiccups. It took a week or so to find the right person for us, but after that everything worked out fine. Also communications was excellent. ----- ### "Great experience with Wing" — 5.0/5 > **David** | *8 octobre 2025* | Sécurité et enquêtes | Taux de recommandation : 10.0/10 > > **Avantages**: We liked their skill level, ability to work independently, as well as their flexibility to take on new tasks and adjust when the needs of the business are changing. > > **Inconvénients**: Nothing - it has been a very positive experience. Their customer support handles any billing issues promptly. > > Reliable employees who are fluent in English, and can handle tasks with minimal supervision. They provide a cost-effective solution for our time consuming tasks that are necessary for our business to succeed. ----- ### "Happy with my experience with Wing" — 5.0/5 > **Mikhaela** | *7 octobre 2025* | Services environnementaux | Taux de recommandation : 8.0/10 > > **Avantages**: My VA was fliendly, hardworking, and flexible in what she was able to work on. The workflow was an interesting feature as well. The costumer support was fast to reply and deal with any issues I had. > > **Inconvénients**: I had a bit of trouble initially adding the app to my phone, but I think that was fixed with an update. > > My VA, Meenakshi, was friendly, responsive, and hardworking. I was not always good at describing what I needed but she was always able to figure it out. ----- ### "Love Wing\!" — 5.0/5 > **Maria** | *16 décembre 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to communicate with the VA and save money with ongoing projects. It's nice to set up routines as well so the VA knows what to do on an ongoing basis. > > **Inconvénients**: I love it all, no complaints. I think our Virtual Assistant is compliant, professional, and communicate with us along the way if she needs any clarity on a project. > > 5 stars\!\!\! Love it\! Our WING assistant has been a game-changer for our business over the past few months. She's incredibly thorough, always communicates effectively, and consistently meets deadlines. Bringing a virtual assistant on board through WING was one of the best choices we've made. Thanks again\! ----- ### "2+ years in and Wing is a reliable extension of our team" — 5.0/5 > **Kelleigh** | *8 novembre 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: - Consistently professional communication and service from the entire Wing team. - Excellent quality of matching between clients and virtual assistants — they took time to understand our needs and paired us perfectly. - Our VA, \[sensitive content hidden\], is thorough, detail-oriented, and feels like a true extension of our in-house team. - Outstanding support from our senior customer service manager, \[sensitive content hidden\], who genuinely cares about both our experience and his team’s well-being. - Wing demonstrates a rare balance of professionalism, empathy, and follow-through that makes remote collaboration easy and effective. > > **Inconvénients**: Honestly, I expected to have issues with a remote partnership, but I have nothing to note here — the experience has been smooth, consistent, and well-managed thus far\! > > About two and a half years ago, our company decided to try a virtual customer service team for the first time. We were initially hesitant about whether an offshore team could deliver the level of service our customers expect, but after evaluating several providers, we chose Wing — and it’s turned out to be one of our best decisions. Wing paired us with an exceptional Customer Service Manager who communicates clearly, handles complex situations with professionalism, and actively participates in our team meetings. She genuinely feels like part of our in-house team. We also appreciate how Wing supports and values their team members. It’s clear they care as much about their staff’s well-being as they do about client success — and that mindset shows through in the quality of service we receive. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1012352/wing?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1012352/wing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Données structurées