--- description: TeamTracks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamTracks - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de workflow](/directory/30091/workflow-management/software) > [TeamTracks](/software/1012449/teamtracks) # TeamTracks Canonical: https://fr.capterra.ca/software/1012449/teamtracks Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1012449/teamtracks?page=2) > TeamTracks est une plateforme sans code qui permet de définir et d'automatiser les processus d'équipe personnalisés et les objets de données commerciales qu'ils suivent et gèrent. > > Conclusion : 7 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TeamTracks? Les équipes commerciales qui cherchent à numériser leurs processus personnalisés pour le service client, les retours produit/RMA (Return Merchandise Authorization) et les réparations, le marketing et les ventes de tous secteurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 7 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Renewity Systems - **Pays**: Kanata, Canada - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 69,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Irlande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Automatisation des processus d'affaires - Autorisations basées sur les rôles - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Gestion des documents - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Modélisation et conception de processus - Outils de collaboration - Rapports et analyses - Recherche/Filtre - Sans code - Third-Party Integrations ## Intégrations (2 au total) - FedEx Ship Manager - Zapier ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique ## Category - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) ## Catégories connexes - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Lucidchart](https://fr.capterra.ca/software/146136/lucidchart) — 4.5/5 (2247 reviews) 2. [Zapier](https://fr.capterra.ca/software/130182/zapier) — 4.7/5 (3043 reviews) 3. [Visio](https://fr.capterra.ca/software/201133/visio) — 4.5/5 (3279 reviews) 4. [Asana](https://fr.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [Albato](https://fr.capterra.ca/software/1011434/albato) — 4.8/5 (403 reviews) ## Avis ### "TeamTracks - Canadian company with real people" — 5.0/5 > **Karla** | *20 mars 2025* | Machines | Taux de recommandation : 9.0/10 > > **Avantages**: The instant "you are part of our team, let's make this work for you" was fantastic. Anytime we needed a meeting or had a question or needed another walk through, it was there. The communication and customer service is amazing. > > **Inconvénients**: It took us a while to really figure out what we wanted, and so at times we had team members frustrated because they didn't communicate well internally - not sure that's really a TeamTracks issue though. > > We had looked at a lot of software, and demo'd with a number of companies. TeamTracks won us over with their honesty - there was no "glitzy" presentation, there was simply "here we are, here's what we do, and here's how we can help you" and that honesty was refreshing. A year later we are still communicating back and forth with the programmers, and it's like they are part of our business. Fantastic company to work with. ----- ### "Configurable RMA Portal" — 5.0/5 > **Maija** | *19 décembre 2025* | Fabrication électrique/électronique | Taux de recommandation : 9.0/10 > > **Avantages**: Highly flexible and can be configured in almost any way required, and we can do the configuration ourselves. TeamTracks enables us to retrieve statistics in multiple ways. Cloud-based. Customer support has been great. > > **Inconvénients**: The learning curve for configuring the system is quite steep, but it becomes straightforward once learned. > > Renewity supported us in setting up a system aligned with our requirements. After that, we have been able to configure the system ourselves to support new products and additional workflows. While the system requires some time to learn to configure, it is easy for technicians to use. Our products are high-tech and have a low failure rate; therefore, we do not require an AI-controlled system to optimize efficiency or track large volumes of RMA cases, making TeamTracks a perfect fit for us. ----- ### "Revamped RMA Portal" — 5.0/5 > **Benjamin** | *9 avril 2025* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: Highly configurable\! Our company's RMA flow is complex however the team at Renewity worked closely with us to meet all of our needs. We were able to combine the work done previously on 3 different platforms all into one using TeamTracks. We also appreciated that the team was always readily available to answer questions and address issues when they arose. > > **Inconvénients**: There were a few limitations for functionality which we take for granted on apps nowadays but none of these were show stoppers. > > Overall we are very happy with our decision to move forward with TeamTracks. The RMA portal was implemented globally within our company and is used across all business units. ----- ### "TeamTracks a great upgrade on the already excellent Renewity /Frontlines RMA system" — 5.0/5 > **Alec** | *3 mars 2025* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: TeamTracks is a highly configurable solution that allows OEMs like ourselves to build automated process flows. We have worked with the team to build an upgraded replacement for the already excellent Renewity / Frontlines RMA tool that we have used from them since 2013. The tool is easy to work with as are the implementation team, they really know their stuff. > > **Inconvénients**: None, as the solution gives us the ability to adjust the tools, views and processes we make available to our team and partners. > > From the \[sensitive content hidden\] down, they understand the challenges OEMs face with off the shelf systems, so they have built a self configurable set of tools that allow partners like us to build solutions to make our team, serve providers and customer life easier. ----- ### "RMAs and More\!" — 5.0/5 > **Aaron** | *17 mai 2024* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: Team Tracks is flexible and easy to use for configuring for any data collection process. When working with a diverse set of product return types, TeamTracks can adapt to highly custom material work flows, allow for technician guidance, reduction of unnecessary data entry, and customer engagement throughout the process. > > **Inconvénients**: There is a bit of a learning curve to getting complicated workflows up and running. > > Support team at TeamTracks is excellent. I've worked with them for years on the RenewityRMA product prior to upgrading to the TeamTracks product. This upgrade was a major advancement which allowed us to modernize our return process in ways we didn't even think would be possible. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1012449/teamtracks?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1012449/teamtracks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées