---
description: PetsApp : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PetsApp - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour vétérinaires](/directory/30617/veterinary/software) > [PetsApp](/software/1015132/petsapp)

# PetsApp

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> PetsApp fournit un logiciel de communication client et de gestion des flux de travail pour les cliniques vétérinaires. Maintenant avec plus de 600 000 animaux enregistrés.
> 
> Conclusion : 38 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise PetsApp?

Les cliniques vétérinaires avant-gardistes qui cherchent à prendre le contrôle de leurs communications clients incontrôlées, à étendre leur utilisation des capacités et à améliorer la dynamique de leur équipe.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 38 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: PetsApp

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, Irlande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Comptabilité
- Confirmations/Reminders
- Gestion de la communication
- Gestion des clients
- Gestion des dossiers patients
- Gestion des plans de soins
- Graphiques
- Paiements électroniques
- Planification des rendez-vous
- Portail des patients
- Questionnaires des patients
- Traitement des paiements

## Intégrations (15 au total)

- Animana
- Cornerstone
- Covetrus Avimark
- Covetrus vRxPro
- Google Analytics 360
- IDEXX Neo
- Merlin
- RHAPSODY CRM
- Rapsody
- VetCloud
- VetIT
- Vetspire
- Wix
- WordPress
- ezyVet

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour vétérinaires](https://fr.capterra.ca/directory/30617/veterinary/software)

## Catégories connexes

- [Logiciels pour vétérinaires](https://fr.capterra.ca/directory/30617/veterinary/software)
- [Logiciels de communication avec les patients](https://fr.capterra.ca/directory/31085/patient-engagement/software)

##  Logiciels similaires

1. [Weave](https://fr.capterra.ca/software/141842/weave) — 4.3/5 (668 reviews)
2. [Florence eConsent](https://fr.capterra.ca/software/1037065/econsent) — 4.3/5 (27 reviews)
3. [Review Wave](https://fr.capterra.ca/software/157424/review-wave) — 4.7/5 (70 reviews)
4. [Doctible](https://fr.capterra.ca/software/187669/doctible) — 4.8/5 (265 reviews)
5. [Phreesia](https://fr.capterra.ca/software/131633/phreesia) — 4.3/5 (166 reviews)

## Avis

### "Fabulous\!" — 5.0/5

> **Nicola** | *29 novembre 2021* | Vétérinaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: PetsApp is user friendly, convenient and efficient. It makes communication easier between the client and the practice, it can be used for payments, prescription requests, booking appointments. The app reduces the number of incoming calls making our response more efficient and improves client service. An ideal tool for post operative care including sharing information, photographs and videos.
> 
> **Inconvénients**: It would be great it linked directly to the practice management system. It is sometimes difficult to find a patient.
> 
> Capturing payments, reduces call flow.

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### "Petsapp review" — 5.0/5

> **Rachel** | *22 novembre 2021* | Vétérinaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: I think clients love the easiness of the app, they can send us a message knowing we will get back to them within a couple hours (during working hours) and they don;t have to wait on the phone. 
I like the app to send documents such as insurance claims updates and invoices.
> 
> **Inconvénients**: We have two branches and with our experience it may be easier to have one branch to avoid any payment confusion when doing the end of day cashing up.
> 
> It is good to help work flow - as long as we have the staff available, it frees up our phone lines and keeps the non-urgent inquiries on the app to answer when we are free.

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### "Remote vets best friend" — 4.0/5

> **Sian** | *18 novembre 2021* | Vétérinaire | Taux de recommandation : 7.0/10
> 
> **Avantages**: That it acts as a barrier to emotional offloading and reduces compassion fatigue. I found it easier to keep to the problem than in consults when clients kept adding extra problems on during the exam. Clients seem to be better at time keeping when they don’t have traffic and parking to contend with or trying to catch an animal like a cat to put in a cat box. It’s also good to assess animals in their relaxed state in their environment and not to have false positives like increased breathing rates. It’s also good for cystitis aggravated by stress in cats or people isolating from covid or people with mobility issues like pensionners or disabled.
> 
> **Inconvénients**: Sometimes I struggled to connect to the clients. It’s also tricky when there’s only one person and they struggle to restrain and film the animal.
> 
> It’s easier to get clients to pay sometimes than after a consult. I also can talk to clients for longer than when I have lots of people to see back to back in a consult room. This seemed to lead to a higher degree of satisfaction as clients didn’t feel hurried even though I was an unfamiliar face.

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### "Wonderful app" — 5.0/5

> **Lucy** | *22 novembre 2021* | Vétérinaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: Its easy to use, training for new staff is simple and it is also great for customers, we have printed stickers to give out for clients not using pets app which links right up to sign up\!
> 
> **Inconvénients**: The appointment application added. We prefer to triage appointments.
> 
> Love it\! Made a huge impact on us in terms of ease of use and keeping clients happy throughout the covid restrictions.

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### "A must have for Veterinary Practice \!" — 5.0/5

> **Victoria** | *22 novembre 2021* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Petsapp makes communication with clients so much easier, from messaging to video calls. Clients love the convenience, and makes them feel like the service they receive is tailored to their pet. 
Being able to send photos to clients is great, so they know their pet is ok when they are coming around from surgery etc.
> 
> **Inconvénients**: As a relatively new app, there are still things that could be added\! But they are working hard to get these things sorted, such as appointment booking being made directly onto the computer system e.g. Animana.
> 
> Overall, we have found as a practice it reduces the number of phonecalls and hold times to the practice. 
It helps us communicate easily with owners.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1015132/petsapp)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/232597/PetsApp/> |
| en-AE | <https://www.capterra.ae/software/1015132/petsapp> |
| en-AU | <https://www.capterra.com.au/software/1015132/petsapp> |
| en-CA | <https://www.capterra.ca/software/1015132/petsapp> |
| en-GB | <https://www.capterra.co.uk/software/1015132/petsapp> |
| en-IE | <https://www.capterra.ie/software/1015132/petsapp> |
| en-IL | <https://www.capterra.co.il/software/1015132/petsapp> |
| en-IN | <https://www.capterra.in/software/1015132/petsapp> |
| en-NZ | <https://www.capterra.co.nz/software/1015132/petsapp> |
| en-SG | <https://www.capterra.com.sg/software/1015132/petsapp> |
| en-ZA | <https://www.capterra.co.za/software/1015132/petsapp> |
| fr | <https://www.capterra.fr/software/1015132/petsapp> |
| fr-BE | <https://fr.capterra.be/software/1015132/petsapp> |
| fr-CA | <https://fr.capterra.ca/software/1015132/petsapp> |
| fr-LU | <https://www.capterra.lu/software/1015132/petsapp> |

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