---
description: ShiftCare : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShiftCare - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels soins à domicile](/directory/30812/home-care/software) > [ShiftCare](/software/1016141/shiftcare)

# ShiftCare

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> Un logiciel pour agences de soins à domicile qui fournit tout ce dont vous avez besoin pour planifier, facturer, gérer des documents et suivre vos clients. Le tout, en un seul endroit.
> 
> Conclusion : 145 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ShiftCare?

Agences de soins à domicile, soins aux personnes âgées, coordinateurs et professionnels paramédicaux. L'éditeur propose à la fois une plateforme web et une application adaptée aux appareils mobiles pour les équipes administratives et les employés.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 145 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ShiftCare

## Contexte commercial

- **À partir de**: 8,00 $
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- API
- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Calcul des heures supplémentaires
- Changement d'équipe
- Communication et répartition des équipes
- Communications avec les patients
- Conforme HIPAA
- Dossiers d'antécédents médicaux
- Facturation
- Facturation médicale
- Formulaires personnalisables
- Gestion de la communication
- Gestion de la conformité
- Gestion de la disponibilité
- Gestion de la paie
- Gestion des calendriers
- Gestion des cas
- Gestion des clients
- Gestion des contacts
- Gestion des documents
- Gestion des dossiers patients
- Gestion des employés
- Gestion des enseignants et du personnel scolaire
- Gestion des incidents
- Gestion des leads
- Gestion des patients
- Gestion des plans de soins
- Gestion des rendez-vous
- Gestion des réclamations
- Gestion des réservations
- Gestion des évaluations
- Gestion du personnel
- Graphiques
- Historique des médicaments
- Planification
- Planification automatisée
- Planification des équipes
- Planification en ligne
- Planification en temps réel
- Portail libre-service
- Rappels
- Rapports et statistiques
- Rendez-vous récurrents
- Suivi des compétences
- Suivi des vacances/congés
- Synchronisation du calendrier
- Système d'intervention médicale
- Third-Party Integrations

... et 2 fonctionnalités supplémentaires

## Intégrations (11 au total)

- ADP GlobalView Payroll
- Employment Hero
- Google Calendar
- HubSpot CRM
- MYOB Business
- PARADIGM
- Paychex Flex
- QuickBooks Online
- QuickBooks Payroll
- Viventium Software
- Xero

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)

## Catégories connexes

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)
- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)
- [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software)
- [Logiciels de gestion de dossier patient](https://fr.capterra.ca/directory/30590/patient-case-management/software)
- [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software)

##  Logiciels similaires

1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5296 reviews)
2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews)
3. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4187 reviews)
4. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4120 reviews)
5. [StoriiCare](https://fr.capterra.ca/software/163319/storiicare) — 4.8/5 (49 reviews)

## Avis

### "Shiftcare makes managing our support service easy" — 5.0/5

> **Bridie** | *1 août 2023* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: Its meets the needs of our NDIS business.
> 
> **Inconvénients**: I dont like the way information from Shiftcare appears on invoices and payslips.
> 
> Its very satisfactory

-----

### "Best move we made as a business\!" — 5.0/5

> **Kylie** | *29 avril 2025* | Services à la personne et aux familles | Taux de recommandation : 9.0/10
> 
> **Avantages**: Ease of use. The program is built in a way that anyone can navigate.  The information is easy to find when needed, and shift building is super simple. In app messaging is fantastic for compliance and prompt communication.
> 
> **Inconvénients**: Could do with more data availability and a few tweaks to make the workflow faster
> 
> Wonderful\!  Answers are prompt whenever there is a question or issue.  If something more complex arises, it is a great comfort to know we can always book an appointment with one of the experts

-----

### "Good but could be better" — 3.0/5

> **Julia** | *29 avril 2025* | Services à la personne et aux familles | Taux de recommandation : 5.0/10
> 
> **Avantages**: Mostly easy to roster and capture client info. It's reasonably intuitive.
> 
> **Inconvénients**: I have selected to receive only certain email notifications but receive all of them instead. I emailed the shiftcare team about this issue months ago and never received a reply. I would like an option for admin/service delivery to capture notes on clients, more like a CRM function. If we write shift notes against our admin shift, we can't attach a client name to put it on their profile. We are now using a separate program for this. The document upload button is at the bottom of the page and you always have to scroll down to find it - really annoying once you have a long list of documents. I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles. I would prefer all of the screens to just scroll down instead of having to click to the next page to view everything. For admin shifts, can you easily add in a lunch break without having to create a split shift? I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.
> 
> Overall, it functions quite well. But I would love additional features to make it really useful and efficient for our work.

-----

### "It the pick of the lot" — 5.0/5

> **Paula** | *10 juillet 2023* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: I found it all very user friendly and easy to learn how to use. Customer support has been excellent.
> 
> **Inconvénients**: I would have preferred if it had forms also so we could do service agreements in here.
> 
> Easy to learn to use and teach staff.

-----

### "ShiftCare Review" — 5.0/5

> **Scott** | *18 mai 2025* | Services à la personne et aux familles | Taux de recommandation : 10.0/10
> 
> **Avantages**: ShiftCare has been great for keeping the client documents secure and easy to access for clients and staff. Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers. ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time. I have not had any issues using the app yet after over 12 months. I am confident that if there were any issues with the app or any of the software that it would be solved quickly. The customer service has been very responsive, efficient and the staff have been friendly, helpful and their service has been above and beyond.
> 
> **Inconvénients**: There are times that I have been unsure of how to complete something in the software or the app. However, there are plenty of resources that can be accessed on the ShiftCare website and on YouTube to support learning how to use the software. The customer service has also been very helpful.
> 
> The customer service has been exceptional, the software is great value for money and the experience using ShiftCare has been overwhelmingly positive.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1016141/shiftcare)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/233684/ShiftCare/> |
| en-AE | <https://www.capterra.ae/software/1016141/shiftcare> |
| en-AU | <https://www.capterra.com.au/software/1016141/shiftcare> |
| en-CA | <https://www.capterra.ca/software/1016141/shiftcare> |
| en-GB | <https://www.capterra.co.uk/software/1016141/shiftcare> |
| en-IE | <https://www.capterra.ie/software/1016141/shiftcare> |
| en-IL | <https://www.capterra.co.il/software/1016141/shiftcare> |
| en-IN | <https://www.capterra.in/software/1016141/shiftcare> |
| en-NZ | <https://www.capterra.co.nz/software/1016141/shiftcare> |
| en-SG | <https://www.capterra.com.sg/software/1016141/shiftcare> |
| en-ZA | <https://www.capterra.co.za/software/1016141/shiftcare> |
| fr | <https://www.capterra.fr/software/1016141/shiftcare> |
| fr-BE | <https://fr.capterra.be/software/1016141/shiftcare> |
| fr-CA | <https://fr.capterra.ca/software/1016141/shiftcare> |
| fr-LU | <https://www.capterra.lu/software/1016141/shiftcare> |

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