--- description: Remitly : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Remitly - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Applications bancaires](/directory/10063/mobile-banking/software) > [Remitly](/software/1016819/remitly) # Remitly Canonical: https://fr.capterra.ca/software/1016819/remitly Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1016819/remitly?page=2) > Remitly est un service en ligne de transfert d'argent international vers plus de 170 pays et 100 devises sans frais cachés. > > Conclusion : 82 utilisateurs lui ont donné la note de **2.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Remitly? Les expatriés, les personnes faisant des affaires internationales, les voyageurs fréquents, et les familles internationales. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **2.2/5** | 82 Avis | | Simplicité | 2.8/5 | D'après l'ensemble des avis | | Support client | 2.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 2.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 30% | (3/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Remitly ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Category - [Applications bancaires](https://fr.capterra.ca/directory/10063/mobile-banking/software) ## Logiciels similaires 1. [Apple Pay](https://fr.capterra.ca/software/212840/apple-pay) — 4.7/5 (841 reviews) 2. [WWS Mobile](https://fr.capterra.ca/software/181668/wws-mobile-mobile-banking-software) — 4.7/5 (17 reviews) 3. [Neon](https://fr.capterra.ca/software/1024012/neon) — 4.7/5 (3 reviews) 4. [NEO/OPEN Bank](https://fr.capterra.ca/software/1019144/neoopen-bank) — 5.0/5 (1 reviews) ## Avis ### "Can't recommend for critical and important transfers." — 1.0/5 > **Norah** | *28 décembre 2025* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: Well, when I started using them, it wasn't this year but they had deteriorated over the years, and haven't been able to solve their problems. > > **Inconvénients**: I had a terrible customer support experience, what was presented as a fast, reliable transfer turned into chaos, extremely frustrating back and forth. > > I had a very poor experience with Remitly. What was presented as a fast, reliable transfer turned into delays, confusion, and extremely frustrating customer support with them not only repeatedly requesting additional banking and incorporation documents but repeatedly saying I had not provided it, even though I sent it in more than once. I never did receive fund and was stranded on the highway with it looking like we were going to miss Christmas with our family. My funds were held up without clear explanation, timelines kept changing, and getting accurate information from support was not forthcoming even when they transferred me to a Manager. This created unnecessary stress, especially since money transfers are time sensitive and require trust. While Remitly markets speed and reliability, my experience did not reflect that at all. After 6 days I finally gave up and am now using Wise. Transparency was lacking with Remitly, and the resolution process felt slow and impersonal. Based on this experience, I would not rely on Remitly again for important or time critical transfers. ----- ### "dont waist your time , service is random" — 1.0/5 > **loreta** | *1 septembre 2025* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: I had open to send a payments for services I used and account just got suspened , for what I dont know they say I violated service agreement, whitch i red 3 times cant find what i did wrong was a simple transaction , still they would not tell and you cant open another account either, after all what is a point since they treating you this way > > **Inconvénients**: they cant tell you whats wrong , so can you fix it , everything is a secret, we cant disclose , so how we suppose to know ? > > not a happy place , it is better companys at least you get responce on what to do to make sure is correct here... not possible ----- ### "No response since 17 march 2024" — 1.0/5 > **Syed** | *7 mai 2024* | Compagnies aériennes/Aéronautique | Taux de recommandation : 0.0/10 > > **Avantages**: No response since march 2024 > > **Inconvénients**: I think money will not return policy. Dont trust them ----- ### "Refunding Process and Information request" — 1.0/5 > **Shepherd** | *29 avril 2025* | Services environnementaux | Taux de recommandation : 3.0/10 > > **Avantages**: Various options to remit the money, which is convenient to the receiver. > > **Inconvénients**: Requesting information they deem critical, when they have deducted my money already. > > I sent more than $500usd a few days ago and Remilty asked me for a bank statement as proof of funds. Unfortunately i didn't register to receive online statements from my bank and i didn't have any. I sent them pay slips as means on income, and they didn't take that. The only was was to cancel the transaction, and their refund process takes approximately 10 days. I'm still waiting for my money up to now. My worry is, why request for such critical information, which has a possibility of breaking the deal when you have deducted money from my account? When i cant proceed with the transaction you tell of a 10 waiting period to refund, does that make sense? The moment i decide to send the money, it means its urgent, and i cant afford to be inconvenienced further. ----- ### "Bad application for transfer money" — 1.0/5 > **Mohamed Anas** | *27 août 2024* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Good transfer rate. But was not happy when I cancelled my transfer. > > **Inconvénients**: Remitly is bad at refunds. They took 10 days to refund even if you cancel the transaction when the amount is not deducted from your account. > > I transferred the money to wrong account so I called to customer service for help within 24 hours. They updated me that I can cancel my transaction as the amount was not deducted from my bank account. Else it will be refunded in 2-3 working days. So I proceed with cancelling the transfer. I waited 4-5 days and contacted remitly customer support for my transaction and they updated like it will take 10 days to get refund. I had urgency as I wanted to send money to my parents back home. I would never suggest anyone to go with remitly. They just want to earn with your money in investing. It was a very bad experience, please go with other apps for money transfer. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1016819/remitly?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1016819/remitly) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Données structurées