--- description: Wise : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wise - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/30232/payment-processing/software) > [Wise](/software/1016836/wise) # Wise Canonical: https://fr.capterra.ca/software/1016836/wise Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1016836/wise?page=2) > Wise est une plateforme en ligne simplifiant de façon peu coûteuse les transferts d'argent à l'international. (134 caractères) > > Conclusion : 86 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Wise? Expatriés, travailleurs internationaux, étudiants étrangers, entreprises multinationales, voyageurs fréquents, et propriétaires immobiliers internationaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 86 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Wise ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Rapports et analyses - Surveillance des transactions ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances ## Category - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Logiciels similaires 1. [Stripe](https://fr.capterra.ca/software/123889/stripe) — 4.6/5 (3354 reviews) 2. [PayPal](https://fr.capterra.ca/software/179251/paypal) — 4.6/5 (26502 reviews) 3. [Venmo](https://fr.capterra.ca/software/182159/venmo-) — 4.7/5 (9296 reviews) 4. [Square Payments](https://fr.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2695 reviews) 5. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) ## Avis ### "Best for multi-currency business exchange" — 5.0/5 > **Utilisateur vérifié** | *4 avril 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Wise is easy to use, good fees, best on the market. MAkes my US business money coming in simple and straightforward. > > **Inconvénients**: I wish more people knew about it and already had the app so I could transact more seamlessly. I see this as just a matter of time. I also want it to replace Stripe for me, ideally. ----- ### "Must-Have\!" — 4.0/5 > **Suhail** | *4 décembre 2025* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: I liked Wise for its ease of use, quick setup, and real-time exchange rates that make transactions simple. > > **Inconvénients**: I liked least that Wise has no physical branches, which can be inconvenient when in-person support is needed. > > My overall experience with Wise has been great—simple, fast, and reliable for everyday financial needs. ----- ### "Beware that Wise can close your account and keep your funds before the application process is complete..." — 1.0/5 > **Reid** | *6 novembre 2024* | Informatique et sécurité réseau | Taux de recommandation : 0.0/10 > > **Avantages**: The supposed ease and convenience of transferring funds. > > **Inconvénients**: Poor customers service and predatory practices. > > BEWARE: Wise closed my account without notice after asking me to deposit funds to keep the application process going. They sent me an Interac e-transfer request which I used to deposit $3,000. Then they closed the account due to not meeting their community standards and kept my money. I have been fighting with them for a week trying to get the money back. Since they closed the account before returning my funds they have no record of anything and dealing with their customer support has been an absolute nightmare, have sent and received upwards of 20 emails back and forth and still don't have my funds returned. They require a bank statement showing the account name, a record of the transaction including account numbers and payment reference numbers etc. I have given them all this numerous times now but keep getting passed around and then asked for the same things again. It's an absolute drain of my time and energy. My banking institution where the funds were deposited informed me that the reference number I gave them should be the only thing they need to reverse the deposit. This has been an excruciating process that I still don't have a resolution to after 6 days and over 20 emails back and forth with their support. This should be a simple resolution. Firstly, they should not accept money from me until my account is fully approved. Secondly, they should have returned the funds before closing the account. Lastly, according to my bank, and Interac that I have spoken to, they should only require the payment reference number to reverse the transaction, especially since they initiated the closure and their policy states that they will return the funds. This has been a horrible experience and I would never recommend Wise to anyone in Canada. I don't think their agents even understand the payment systems they use. ----- ### "Hidden fees galore" — 1.0/5 > **Ron** | *8 février 2025* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing, had to open an account in order to get a refund from Logitech. > > **Inconvénients**: Hidden fees all over the place. Got charged almost 20% in fees just to open an account. > > They forced me to add funds into my account in order to open my account then charged me 16% fees for that transaction alone\! ----- ### "Arbitrary and not accountable" — 1.0/5 > **Warren** | *21 mars 2025* | Agriculture | Taux de recommandation : 0.0/10 > > **Avantages**: Rates close being best if not the best. relative ease of use. > > **Inconvénients**: Lack of integrity and transparency. i was sending money to family in another country for costly medical expenses, over a period of 7 months. i had phone conversations with Wise about this, sent detailed info when they asked. Then out of no where after using the service for 7 months. they froze my account and the recipient's. after that they would not take phone calls. they refused to explain or provide any reason or evidence. There is no question they are using falsehoods and simple innuendo, which they are passing to financial institutions here and abroad with so called investigations which turns up no evidence of contravening their terms of use, and acceptable practices. if you want to be open to arbitrary, untrue, and irresponsible blackballing THESE ARE YOUR PEOPLE. > > Their refusal to communicate what their actual issue is, or be willing to resolve and acknowledge their mistakes takes away any confidence i was willing to extend for handling our money. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1016836/wise?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1016836/wise) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées