---
description: QaizenX : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QaizenX - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'engagement des collaborateurs](/directory/30817/employee-engagement/software) > [QaizenX](/software/1021716/qaizenx)

# QaizenX

Canonical: https://fr.capterra.ca/software/1021716/qaizenx

> QaizenX est une solution d'opinions qui vous permet de recueillir facilement les opinions des clients et des employés. Des informations rentables, de premier ordre et de meilleure qualité.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise QaizenX?

Pour les entreprises qui valorisent leurs clients et leurs employés.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 3 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: QaizenX

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Inde

##  Fonctionnalités

- Analyse de texte
- Analyse des sentiments
- Analyse des tendances
- Analyse visuelle
- Automatisation des processus et flux de travail
- Base de données des employés
- Benchmarking
- Collecte de données multicanal
- Enquêtes et feedback
- Feedback en continu
- Formulaires personnalisables
- Gestion de l'expérience client
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des courriels
- Gestion des enquêtes et sondages
- Gestion des évaluations de la performance
- Modèles personnalisables
- Rapports et analyses
- Segmentation de la clientèle
- Sondages d'opinion
- Structure des enquêtes de Net Promoter Score (NPS)
- Structure enquêtes CSAT
- Tableau de bord
- Tableau de bord d'activités

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)

## Catégories connexes

- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)
- [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)

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3. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
4. [Zoho Survey](https://fr.capterra.ca/software/131426/zoho-survey) — 4.6/5 (450 reviews)
5. [CXone Mpower](https://fr.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Avis

### "Amazingly GOOD\!\! Does the job" — 5.0/5

> **Gaurav** | *17 octobre 2022* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly. 

Most importantly, it has action planning that I use to create actions to solve issues found.
> 
> **Inconvénients**: I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed.

Survey UI can be little better I think

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### "Makes acting on negative feedback simple and effective" — 5.0/5

> **Gaurav** | *13 juin 2023* | Design graphique | Taux de recommandation : 10.0/10
> 
> **Avantages**: I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction.
> 
> **Inconvénients**: Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given.

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### "Worth Buying" — 5.0/5

> **Richi Anand** | *3 janvier 2022* | Restaurants | Taux de recommandation : 9.0/10
> 
> **Avantages**: Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now.
> 
> **Inconvénients**: Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved.
> 
> Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1021716/qaizenx)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/239478/QaizenX/> |
| en-AE | <https://www.capterra.ae/software/1021716/qaizenx> |
| en-AU | <https://www.capterra.com.au/software/1021716/qaizenx> |
| en-CA | <https://www.capterra.ca/software/1021716/qaizenx> |
| en-GB | <https://www.capterra.co.uk/software/1021716/qaizenx> |
| en-IE | <https://www.capterra.ie/software/1021716/qaizenx> |
| en-IL | <https://www.capterra.co.il/software/1021716/qaizenx> |
| en-IN | <https://www.capterra.in/software/1021716/qaizenx> |
| en-NZ | <https://www.capterra.co.nz/software/1021716/qaizenx> |
| en-SG | <https://www.capterra.com.sg/software/1021716/qaizenx> |
| en-ZA | <https://www.capterra.co.za/software/1021716/qaizenx> |
| es | <https://www.capterra.es/software/1021716/qaizenx> |
| es-AR | <https://www.capterra.com.ar/software/1021716/qaizenx> |
| es-CL | <https://www.capterra.cl/software/1021716/qaizenx> |
| es-CO | <https://www.capterra.co/software/1021716/qaizenx> |
| es-CR | <https://www.capterra.co.cr/software/1021716/qaizenx> |
| es-DO | <https://www.capterra.do/software/1021716/qaizenx> |
| es-EC | <https://www.capterra.ec/software/1021716/qaizenx> |
| es-MX | <https://www.capterra.mx/software/1021716/qaizenx> |
| es-PA | <https://www.capterra.com.pa/software/1021716/qaizenx> |
| es-PE | <https://www.capterra.pe/software/1021716/qaizenx> |
| fr | <https://www.capterra.fr/software/1021716/qaizenx> |
| fr-BE | <https://fr.capterra.be/software/1021716/qaizenx> |
| fr-CA | <https://fr.capterra.ca/software/1021716/qaizenx> |
| fr-LU | <https://www.capterra.lu/software/1021716/qaizenx> |
| it | <https://www.capterra.it/software/1021716/qaizenx> |
| pt | <https://www.capterra.com.br/software/1021716/qaizenx> |
| pt-PT | <https://www.capterra.pt/software/1021716/qaizenx> |

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