---
description: Birdeye Messaging : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye Messaging - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/31002/customer-communications-management/software) > [Birdeye Messaging](/software/1023177/birdeye-messaging)

# Birdeye Messaging

Canonical: https://fr.capterra.ca/software/1023177/birdeye-messaging

> Birdeye Messaging est une solution de messagerie client capable de gérer l'ensemble des messages des prospects et des clients.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 2 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Birdeye
- **Pays**: Palo Alto, É.-U.
- **Fondé**: 2012

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Inde, États-Unis

##  Fonctionnalités

- Communication multicanal
- Historique des clients
- Messagerie instantanée
- Suivi des interactions
- Third-Party Integrations

## Intégrations (2 au total)

- Facebook Business Suite
- Instagram

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Chat/Clavardage

## Category

- [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software)

## Catégories connexes

- [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)

##  Logiciels similaires

1. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews)
2. [Intercom](https://fr.capterra.ca/software/134347/intercom) — 4.5/5 (1131 reviews)
3. [Viber](https://fr.capterra.ca/software/180348/viber) — 4.4/5 (4058 reviews)
4. [Text Request](https://fr.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [Wati](https://fr.capterra.ca/software/204314/wati) — 4.6/5 (202 reviews)

## Avis

### "Great for messaging" — 5.0/5

> **Shrina** | *16 octobre 2023* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: We can manage all messages from one place. It’s easy to use for both parties
> 
> **Inconvénients**: Sometimes you are unable to reply to messages from Instagram if it comes through as ‘anonymous user’ but you don’t know this until you try to send the message. So you can often loose the whole response

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### "Notmal Messaging product" — 4.0/5

> **Jacob** | *17 janvier 2023* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: I liked the ability to integrate with multiple social pages and to be able to respond to messages in one platform. And that it is HIPPA compliant.
> 
> **Inconvénients**: Problems with integrating email correspondence.
> 
> Normal messaging system with HIPPA compliant capabilities. It easy to use.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1023177/birdeye-messaging)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/241052/Birdeye-Messaging/> |
| en-AE | <https://www.capterra.ae/software/1023177/birdeye-messaging> |
| en-AU | <https://www.capterra.com.au/software/1023177/birdeye-messaging> |
| en-CA | <https://www.capterra.ca/software/1023177/birdeye-messaging> |
| en-GB | <https://www.capterra.co.uk/software/1023177/birdeye-messaging> |
| en-IE | <https://www.capterra.ie/software/1023177/birdeye-messaging> |
| en-IL | <https://www.capterra.co.il/software/1023177/birdeye-messaging> |
| en-IN | <https://www.capterra.in/software/1023177/birdeye-messaging> |
| en-NZ | <https://www.capterra.co.nz/software/1023177/birdeye-messaging> |
| en-SG | <https://www.capterra.com.sg/software/1023177/birdeye-messaging> |
| en-ZA | <https://www.capterra.co.za/software/1023177/birdeye-messaging> |
| fr | <https://www.capterra.fr/software/1023177/birdeye-messaging> |
| fr-BE | <https://fr.capterra.be/software/1023177/birdeye-messaging> |
| fr-CA | <https://fr.capterra.ca/software/1023177/birdeye-messaging> |
| fr-LU | <https://www.capterra.lu/software/1023177/birdeye-messaging> |

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