--- description: SMS-iT : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SMS-iT - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de marketing](/directory/32155/all-in-one-marketing/software) > [SMS-iT](/software/1024159/sms-it) # SMS-iT Canonical: https://fr.capterra.ca/software/1024159/sms-it Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1024159/sms-it?page=2) > SMS-iT est un CRM semi-sensible axé sur la communication pour les ventes et le marketing. Il s’agit d’un système tout-en-un conçu pour une croissance infinie. > > Conclusion : 26 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SMS-iT? Petites et moyennes entreprises, agences de marketing, plateformes d’e-commerce, institutions financières, soins de santé, établissements d’enseignement, gestion d’événements, organismes à but non lucratif, hôtellerie, agences immobilières. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 26 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SMS-iT ## Contexte commercial - **À partir de**: 299,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - A/B Testing - Accès mobile - Actions découlant d'un événement - Analyse des campagnes - Analyse prédictive - Analyse visuelle - Analytique Big Data - Automatisation du marketing - CAN-SPAM Compliance - Champs personnalisables - Connecteurs de données - Coupons mobiles - Envoi de SMS en masse - Fonction de glisser-déposer - Gestion des abonnés - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des données - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Génération de leads - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Marketing social - Messagerie bidirectionnelle - Messagerie planifiée - Mobile Optimization - Monitoring - Pages de renvoi et formulaires web - Personnalisation de messages - Planification des campagnes - Planification des campagnes - Qualification de leads - ROI Tracking - Réponses automatisées - Saisie de leads - Segmentation - Segmentation de la clientèle - Suivi des activités - Suivi des conversions - Suivi des courriels - Suivi des interactions - Suivi des visiteurs de sites web - Tableau de bord d'activités - Third-Party Integrations - Éditeur WYSIWYG ... et 3 fonctionnalités supplémentaires ## Intégrations (26 au total) - AWeber - ActiveCampaign - Bandwidth - Benchmark - Brevo - Campaign Monitor by Marigold - ChatGPT - Constant Contact - GetResponse - Gmail - Kit - Mailchimp - Omnisend - Plivo - Selldone ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de marketing](https://fr.capterra.ca/directory/32155/all-in-one-marketing/software) ## Catégories connexes - [Outils de marketing](https://fr.capterra.ca/directory/32155/all-in-one-marketing/software) - [Logiciels d'intelligence artificielle](https://fr.capterra.ca/directory/30938/artificial-intelligence/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Solutions IoT (Internet des objets)](https://fr.capterra.ca/directory/31016/iot/software) ## Logiciels similaires 1. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Omnisend](https://fr.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews) 3. [Marketing 360](https://fr.capterra.ca/software/148516/marketing-360) — 4.5/5 (1132 reviews) 4. [Ontraport](https://fr.capterra.ca/software/135263/ontraport) — 4.2/5 (89 reviews) 5. [SalesNexus](https://fr.capterra.ca/software/83518/salesnexus-online-crm) — 4.5/5 (64 reviews) ## Avis ### "SMS-iT is a MUST for all marketers." — 5.0/5 > **Ronnie** | *21 novembre 2022* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: SMS-iT is the best SaaS software I have purchased so far. It's the perfect solution for my business, from finding prospects and converting them into clients to retaining existing clients by keeping them engaged and updated with my business. What amazes me most is the rockstar community that is very involved in supporting each other and providing great feedback and suggestions to improve the product further. The weekly webinars are insightful and focus on helping businesses grow using the product. The price? You won't believe it is so inexpensive, given the value you can get from the product. If there's one marketing tool you need to have, it should definitely be SMS-iT\! > > **Inconvénients**: More of a need for a customized experience. Good thing is, the community and SMS-iT are constantly coordinating to further improve the product and its service. ----- ### "This is the Real Deal SMS Marketing Platform" — 5.0/5 > **Utilisateur vérifié** | *24 juin 2022* | Design graphique | Taux de recommandation : 10.0/10 > > **Avantages**: I had a Zoom walkthrough today with \[SENSITIVE CONTENT\] to get the platform set up for me. I was blown away by his understanding of my needs as a marketing services agency. For my particular use case, \[SENSITIVE CONTENT\] set up some demos that we tested on my own mobile device and they were "spot on" with exactly what I needed. This platform is super robust with features that I don't currently need, but as I scale my agency offerings, I surely will have a need for them down the road. Can't wait for the next release (2.0), which will include "dynamic" QR codes and some other bells and whistles. I found that \[SENSITIVE CONTENT\] is totally legit and is also a registered business with the FCC - \[SENSITIVE CONTENT\] \[SENSITIVE CONTENT\] - You rock bro\! Thanks for the awesome and valuable 90 minutes on Zoom to learn the basics and some of the advanced features of your amazing platform. > > **Inconvénients**: Dynamic QR codes are not available yet, but will be included with the 2.0 release :-) ----- ### "BEWARE - Dishonet, Deceiptful And Completely Lacking Integrity." — 3.0/5 > **Esat** | *12 septembre 2023* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: I did not get to use the service well as the help centre did not work, the chat support was down, and functions did not work as advertised. The marketing worked, i got sucked in. > > **Inconvénients**: They have advertised on the main site the integrations of the service, I signed up and after a few days of trying to speak to someone as the help centre chat ect was down got told the integrations advertised on the website are not yet working.I then requested to have my account paused until this is working, I was told this was not an option.I got told I could request a refund then once i did was told they do not offer refunds?? Even though they are advertising features on the website that are not working.THE ACTIVE CAMPAIGN LOGO IS ON THEIR LANDING PAGE, THERE IS NO WARNING OR NOTE OF THIS NOT WORKING. I then requested to have the account paused and ill try to resume this when its operational. was told no again, also that if I canceled my plan next time when the features are live the price would be more than double so pretty much a threating or stronge-arming me to stay.So not only can i not get a refund of money for a service which is adversited but is not currently operational.They lied in a reply to my review. you can email me and i will send you the transcript proving their public lie. > > They are a start-up which is fair enough, if they communicated this i would be more understanding. but to outright lie about your products capability, lying about leting me know it being some sort of special grandfather offer ect to try make themselves look honorable.Do not trust these crooks with your business, data or in any other reason. ----- ### "SMS-iT is the GOAT\!" — 4.0/5 > **Kristin** | *19 novembre 2022* | Médias en ligne | Taux de recommandation : 9.0/10 > > **Avantages**: I started out using the Decentralized version but have finally begun to get into the Cloud version. My biggest pro for the Cloud version is that it is less of a hassle to use since you're using SMS-iT's resources as opposed to those of a third party like Twilio. I also like the user interface, but having seen a preview, I am eagerly waiting for version 2.0, which looks even better\!Customer support is pretty friendly and prompt. I have only had 1 instance where I felt like we were going round in circles. Also, they are quick to let you know when they have to forward your issue to the tech department. > > **Inconvénients**: Sometimes, after waiting for Customer Support, they have to turn the problem over to Tech Support, so sometimes it takes longer than 24 hours for them to resolve it. > > \[SENSITIVE CONTENT\] and genius programmer behind the scenes (remember the wizard behind the curtain in the Wizard of Oz) still manages to be \*very\* present for customer questions and issues. He's so brilliant, sometimes his answers go whizzing over my head\! Then again, I also know that \[SENSITIVE CONTENT\] brings you back down to earth when you try to overcomplicate something that has a simple solution.If you have, or want to have, the younger generations as customers/clients, sms marketing via SMS-iT is seriously something you should consider and then act on\! Be proactive rather than reactive\! After all, the times, they are a-changin' - don't get left behind. SMS-iT represents the future of omni-channel marketing, allowing you to be everywhere your customers are. ----- ### "My Journey in SMS-iT" — 5.0/5 > **Kheir** | *19 novembre 2022* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: The interface of the platform is very user-friendly. I loved the Smart Tools and how to use them. The price of the plan is so cheap compared to other text messaging platforms. The customer service of SMS-iT team is very responsive. > > **Inconvénients**: It may sometimes feel like the service is lagging, but this is understandable and can be fixed by the Tech Team. > > SMS-IT is a cloud-based SMS customer engagement platform that helps businesses to better understand and engage with their customers through text messaging. SMS-IT provides a variety of features including powerful text messaging analytics, real-time customer insights, and powerful customer management tools. SMS-IT helps businesses to improve customer engagement, increase customer loyalty, and reduce customer churn. You'll be shocked by the new features of V2.0. We're really looking forward to this release\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1024159/sms-it?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1024159/sms-it) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées