--- description: monday CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://fr.capterra.ca/software/1024614/monday-crm Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/1024614/monday-crm?page=2) > Idéal pour les petites et moyennes entreprises, monday CRM est un CRM sans code entièrement personnalisable qui centralise vos ventes et votre communication avec les clients. > > Conclusion : 463 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise monday CRM? Parfait pour les chefs d’entreprises, les directeurs commerciaux et les équipes de tous les secteurs d'activité dans le monde entier. Il convient parfaitement aux gestionnaires chargés des relations client après les ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 463 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: monday.com - **Pays**: Tel Aviv, Israël - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 12,00 € - **Type de licence**: (Version d’essai gratuite) - **Prix**: 39€ pour 5 utilisateurs - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, coréen, espagnol, français, italien, japonais, néerlandais, portugais, portugais brésilien, portugais européen, russe, suédois, turc - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Brésil, Canada, Chili, Chine, Colombie, Corée du Sud, Danemark, Espagne, Finlande, France, Grèce, Inde, Irlande, Israël et 19 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Champs personnalisables - Communication multicanal - Devis - Définition des priorités - Engagement des clients - For Financial Institutions - Gestion de la communication - Gestion de projets - Gestion des activités commerciales - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des donateurs - Gestion des leads - Gestion des opportunités - Gestion des performances - Gestion des pipelines - Gestion des rendez-vous - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Historique des clients - Importation et exportation de données - Intégration des employés - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Modèles personnalisables - Outils de collaboration - Pour organisations et équipes commerciales - Prévision des ventes - Rappels - Rapports de ventes - Rapports et statistiques - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des clients - Suivi et analyse de l'utilisation - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations ... et 12 fonctionnalités supplémentaires ## Intégrations (26 au total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'assistant commercial avec IA](https://fr.capterra.ca/directory/34135/ai-sales-assistant/software) - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) - [Logiciels de gestion de contenu commercial](https://fr.capterra.ca/directory/32395/sales-content-management/software) - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18790 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3056 reviews) ## Avis ### "A great product to grow with" — 4.0/5 > **Ashley** | *23 avril 2026* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view. > > **Inconvénients**: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting). > > I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case. ----- ### "Great and easy software to use" — 5.0/5 > **Yolanda** | *29 juillet 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: - Ease of use - Quick setup and onboarding - Love that you can test most features before committing. - Can be modified for a specific use-case > > **Inconvénients**: - caps on emails that can be sent out (only 500 at a time) - would love more native integrations with other tools. - no text features included - limited marketing functions > > Overall, my experience with Monday.com has been great. I was able to test out the features quickly to see if it could work with our team. ----- ### "Liams Review" — 3.0/5 > **Liam** | *29 juillet 2025* | Construction | Taux de recommandation : 6.0/10 > > **Avantages**: Monday CRM is a flexible, user-friendly customer relationship management tool built on the Monday.com platform. It offers a visually appealing interface with customizable pipelines, automations, and integrations that simplify tracking leads, sales activities, and client communications. Its drag-and-drop functionality and prebuilt templates make it accessible even for non-technical users. The real-time collaboration tools and dashboard views are great for teams, though it may lack some advanced features found in more specialized CRMs. Overall, Monday CRM is ideal for small to mid-sized businesses looking for an intuitive, all-in-one solution to manage customer relationships and streamline sales workflows. > > **Inconvénients**: the same spreadsheet look for every single thing. I liked sales force because it was easy to get from group to group > > Working with Monday CRM has made managing our sales pipeline and shipment coordination far more efficient. I appreciate how customizable the boards are—I’ve tailored them to track shipments, customer communications, and internal tasks across our 14 independent entities. Automations save tons of time, and the visual layout makes it easy to spot delays or updates at a glance. Integrating forms and syncing with email has helped streamline communication across our teams. While there’s a learning curve for more complex workflows, once it’s set up, it runs smoothly. It’s become an essential tool in our day-to-day operations. ----- ### "monday CRM Makes Client Management Simple" — 5.0/5 > **Onuora** | *8 mai 2026* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: I love how easy it is to track leads, deals, and follow‑ups in one place while still keeping everything tied to my projects. The visual boards and simple drag‑and‑drop make it quick to update statuses, assign tasks, and see who’s responsible for what. It feels like a CRM that was built for people who care about workflow, not just sales numbers. > > **Inconvénients**: Sometimes the setup can feel a bit “blank canvas” if you don’t know exactly how you want to structure your pipeline. It takes a little time to design your perfect view, but once it’s done everything flows smoothly. > > Overall, it’s been a big upgrade for how I manage clients and projects. The interface is clean and intuitive, and I can keep everyone in the loop without switching tools. It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM. I’d definitely recommend it to anyone who wants more visibility and control over their customer journey. ----- ### "Monday Review" — 4.0/5 > **Joe** | *29 juillet 2025* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Sequencing/Mass email have been a huge help and the ability to have different views from other users has been very useful. > > **Inconvénients**: Easy to corrupt all files when not all are formatted the same. Had an issue where we lost all of our uploaded contacts and had to start over. > > Over all it is a pretty solid CRM. Huge step up from our last CRM, especially with the ability to speak with someone and get help walking through an issue. ----- Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/1024614/monday-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1024614/monday-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées