---
description: textback.ai : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: textback.ai - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [textback.ai](/software/1024972/textbackai)

# textback.ai

Canonical: https://fr.capterra.ca/software/1024972/textbackai

> Textback.ai est une plateforme cloud de SMS qui offre aux utilisateurs un service de SMS optimisé par IA pour les aider dans leurs démarches marketing.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise textback.ai?

Les petites, moyennes et grandes entreprises à la recherche d'une plateforme SMS éprouvée, avec une capacité d'envoi de volumes élevés et un routage international. Un outil conçu par des professionnels du marketing pour optimiser les campagnes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 2 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Textback.ai

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Autriche, Canada, Chypre, Danemark, Espagne, Estonie, Finlande, France, Grèce, Irlande, Islande, Italie, Lettonie, Lituanie, Malte, Monaco, Monténégro, Norvège et 13 de plus

##  Fonctionnalités

- Envoi de SMS en masse
- Gestion des contacts
- Messagerie bidirectionnelle
- Messagerie planifiée
- Personnalisation de messages
- Planification des campagnes
- Planification des campagnes
- Rapports et analyses
- Réponses automatisées
- Third-Party Integrations

## Ressources d'aide

- Service client/courriel
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)

## Catégories connexes

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)
- [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software)

##  Logiciels similaires

1. [TextP2P](https://fr.capterra.ca/software/183310/text-p2p) — 5.0/5 (124 reviews)
2. [Wati](https://fr.capterra.ca/software/204314/wati) — 4.6/5 (202 reviews)
3. [Sinch MessageMedia](https://fr.capterra.ca/software/150203/messagemedia) — 4.6/5 (51 reviews)
4. [Kimoby](https://fr.capterra.ca/software/1002618/kimoby) — 5.0/5 (22 reviews)
5. [Emotive](https://fr.capterra.ca/software/202425/emotive) — 4.3/5 (106 reviews)

## Avis

### "All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features" — 4.0/5

> **Stan** | *10 février 2022* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> **Avantages**: Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation.
> 
> **Inconvénients**: Does not support API, after updates the software can have some bugs, but these are often resolved soon
> 
> Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution.

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### "Best in class" — 5.0/5

> **Dan** | *15 février 2022* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product.
> 
> **Inconvénients**: Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful.
> 
> The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1024972/textbackai)

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