---
description: LogMeIn Resolve : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: LogMeIn Resolve - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de cybersécurité](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://fr.capterra.ca/software/1026169/goto-resolve

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> Logiciel cloud d'assistance informatique pour les PME disposant d'équipes internes et distantes.
> 
> Conclusion : 214 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise LogMeIn Resolve?

GoTo Resolve est un nouveau logiciel cloud de gestion et d'assistance informatique conçu pour les PME.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 214 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: GoTo
- **Pays**: Orem, É.-U.
- **Fondé**: 2003

## Contexte commercial

- **À partir de**: 29,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Inde, Irlande, Italie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Accès sans surveillance
- Alertes/Notifications
- Alerts/Escalation
- Assistance à distance
- Audit des problèmes
- Chat en temps réel
- Contrôles/Permissions d'accès
- Définition des priorités
- Dépannage
- Gestion de la configuration
- Gestion de la conformité
- Gestion de la sécurité
- Gestion de logiciel
- Gestion des affectations
- Gestion des applications
- Gestion des billets
- Gestion des correctifs
- Gestion des données
- Gestion des points de terminaison
- Gestion des problèmes
- Gestion des problèmes
- Gestion des stocks
- Gestion des stratégies
- Gestion des tickets de support
- Gestion des tâches
- Gestion du déploiement
- Messagerie client en temps réel
- Outils de collaboration
- Partage d'écran
- Pour logiciels d'infogérance
- Rapports et analyses
- Rapports et statistiques
- Rapports informatiques
- Real-Time Notifications
- Reconnaissance auto des utilisateurs/appareils
- Sauvegarde et récupération
- Stratégie de marque personnalisable
- Suivi des activités
- Suivi des problèmes
- Suivi des ressources informatiques
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Transfert de fichiers

## Intégrations (11 au total)

- Acronis Cyber Protect
- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de cybersécurité](https://fr.capterra.ca/directory/31037/cybersecurity/software)

## Catégories connexes

- [Logiciels de cybersécurité](https://fr.capterra.ca/directory/31037/cybersecurity/software)
- [Logiciels antivirus](https://fr.capterra.ca/directory/30228/anti-virus/software)
- [Logiciels MDM  (mobile device management)](https://fr.capterra.ca/directory/30584/mobile-device-management/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)
- [Logiciels de bureau à distance](https://fr.capterra.ca/directory/31955/remote-desktop/software)

##  Logiciels similaires

1. [Freshdesk](https://fr.capterra.ca/software/124981/freshdesk) — 4.5/5 (3412 reviews)
2. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1760 reviews)
3. [Freshservice](https://fr.capterra.ca/software/132997/freshservice) — 4.5/5 (691 reviews)
4. [Zendesk Suite](https://fr.capterra.ca/software/164283/zendesk) — 4.4/5 (4077 reviews)
5. [Milvus](https://fr.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews)

## Avis

### "Produit excellent prix élevé" — 4.0/5

> **Nicolas** | *9 novembre 2024* | Services aux consommateurs | Taux de recommandation : 2.0/10
> 
> **Avantages**: La gestion d’incident , résolution prise en main création de groupe déploiement facile de client
> 
> **Inconvénients**: Avant il y avait GoTo assist on ne peut plus séparer les éditions
> 
> Bon produit d assistante et de prise en main utilisateur

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### "Live Tech Support" — 5.0/5

> **Angie** | *3 juin 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love how you can get help by letting a tech person log into your computer and fix it for you. Especially when you have tries and you don’t know what you are doing
> 
> **Inconvénients**: I love it. There is nothing that I don’t love about it. It is all very helpful, I don’t know what I would do with out it.
> 
> I have had to use this service many times when I can’t fix a problem on my computer and I need expert advice I submit a request with them and they help me.

-----

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 mars 2026* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Inconvénients**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 décembre 2025* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Inconvénients**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

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### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 mai 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Inconvénients**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1026169/goto-resolve)

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