---
description: LogMeIn Resolve : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: LogMeIn Resolve - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de cybersécurité](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

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> Logiciel cloud d'assistance informatique pour les PME disposant d'équipes internes et distantes.
> 
> Conclusion : 216 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise LogMeIn Resolve?

GoTo Resolve est un nouveau logiciel cloud de gestion et d'assistance informatique conçu pour les PME.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 216 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: GoTo
- **Pays**: Orem, É.-U.
- **Entreprise fondée en**: 2003

## Contexte commercial

- **À partir de**: 23,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, espagnol, français, italien, portugais
- **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Inde, Irlande, Italie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Accès mobile
- Accès sans surveillance
- Accès à distance et surveillance
- Accès à plusieurs moniteurs
- Alertes en temps réel
- Antivirus
- Barcode/Ticket Scanning
- Chat en temps réel
- Clavardage et messagerie
- Conférences vidéo
- Contrôles/Permissions d'accès
- Déploiement automatique des patchs
- Détection d'anomalies et de logiciels malveillants
- Gestion de la sécurité
- Gestion de logiciel
- Gestion de remédiation
- Gestion des appareils personnels
- Gestion des applications
- Gestion des applications
- Gestion des audits
- Gestion des données
- Gestion des incidents
- Gestion des points de terminaison
- Gestion des problèmes
- Gestion des problèmes
- Gestion des réunions
- Gestion des stocks
- Gestion des stratégies
- Gestion des tâches
- Gestion du déploiement
- Gestion à l'échelle du réseau
- Logiciels de protection des équipements
- Mesure des performances
- Outils de collaboration
- Partage d'écran
- Portail libre-service
- Pour logiciels d'infogérance
- Real-Time Monitoring
- Reconnaissance auto des utilisateurs/appareils
- Remote Update/Installation
- Sauvegarde et récupération
- Scans automatiques
- Suivi des problèmes
- Suivi des ressources informatiques
- Support client
- Surveillance et gestion à distance
- Sécurité des données
- Tableau de bord
- Transfert de fichiers

... et 42 fonctionnalités supplémentaires

## Intégrations (12 au total)

- Acronis Cyber Protect
- ConnectWise PSA
- Dynamics 365
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de cybersécurité](https://fr.capterra.ca/directory/31037/cybersecurity/software)

## Catégories connexes

- [Logiciels de cybersécurité](https://fr.capterra.ca/directory/31037/cybersecurity/software)
- [Logiciels antivirus](https://fr.capterra.ca/directory/30228/anti-virus/software)
- [Logiciels MDM  (mobile device management)](https://fr.capterra.ca/directory/30584/mobile-device-management/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)
- [Logiciels de bureau à distance](https://fr.capterra.ca/directory/31955/remote-desktop/software)

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5. [AnyDesk](https://fr.capterra.ca/software/149595/anydesk) — 4.6/5 (1798 reviews)

## Avis

### "Produit excellent prix élevé" — 4.0/5

> **Nicolas** | *9 novembre 2024* | Services aux consommateurs | Taux de recommandation : 2.0/10
> 
> **Avantages**: La gestion d’incident , résolution prise en main création de groupe déploiement facile de client
> 
> **Inconvénients**: Avant il y avait GoTo assist on ne peut plus séparer les éditions
> 
> Bon produit d assistante et de prise en main utilisateur

-----

### "Live Tech Support" — 5.0/5

> **Angie** | *3 juin 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love how you can get help by letting a tech person log into your computer and fix it for you. Especially when you have tries and you don’t know what you are doing
> 
> **Inconvénients**: I love it. There is nothing that I don’t love about it. It is all very helpful, I don’t know what I would do with out it.
> 
> I have had to use this service many times when I can’t fix a problem on my computer and I need expert advice I submit a request with them and they help me.

-----

### "Solid choice for remote support and endpoint management" — 4.0/5

> **William** | *17 août 2026* | Vente en gros | Taux de recommandation : 7.0/10
> 
> **Avantages**: We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing. i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.
> 
> **Inconvénients**: I found that while it supposed to work with MacOS, i encountered numerous issues when using this product for remote support for Macs. This is not necessarily the fault of LogMeIn, i found that the MacOS often blocks functionality of the software, and this adds additional time walking end user through steps to resolve that.
> 
> overall, it is a great remote support and management tool, with many additional options and features that we did not fully take advantage of. I think these is also good name recognition, so people know and trust GoTo and it's many iterations

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 décembre 2025* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Inconvénients**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 mai 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Inconvénients**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1026169/goto-resolve)

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