--- description: HiRUM Software Solutions : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HiRUM Software Solutions - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [HiRUM Software Solutions](/software/102629/hirum-pms) # HiRUM Software Solutions Canonical: https://fr.capterra.ca/software/102629/hirum-pms Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/102629/hirum-pms?page=2) > Ce logiciel de gestion de biens immobiliers propose une solution complète et de bout en bout pour le secteur hôtelier. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HiRUM Software Solutions? L'éditeur propose ses services aux hôtels, motels, centres de villégiature, hôtels-boutiques, chambres d'hôtes, complexes résidentiels, logements étudiants, centres pour personnes âgées, lodges de ski, marinas, auberges de jeunesse, agences immobilières et entreprises de gestion immobilière. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 18 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HiRUM Software Solutions, A Guesty Company - **Fondé**: 1981 ## Contexte commercial - **À partir de**: 200,00 $ AU - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Fidji, Indonésie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Vanuatu, États-Unis ## Fonctionnalités - Analytique des canaux - Automatisation du marketing - Calcul et validation des frais - Comptabilité - Comptabilité de fiducie - Comptabilité des actifs - Distribution multicanal - Facturation - Gestion de la conformité - Gestion de la maintenance - Gestion des biens - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des contacts - Gestion des employés - Gestion des factures - Gestion des partenaires - Gestion des promotions - Gestion des reçus - Gestion des réservations - Gestion des réservations - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Importation et exportation de données - Intégration GDS et OTA - Inventaire des salles - Logiciels CRM (gestion de la relation client) - Mesure des performances - Notes de réservation - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Tarification dynamique - Third-Party Integrations - Traitement des paiements ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) - [Logiciels de comptabilité fiduciaire](https://fr.capterra.ca/directory/30238/trust-accounting/software) - [Logiciels de channel manager](https://fr.capterra.ca/directory/31615/hotel-channel-management/software) ## Logiciels similaires 1. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 2. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [eviivo](https://fr.capterra.ca/software/66294/eviivo-suite) — 4.0/5 (393 reviews) 4. [RMS](https://fr.capterra.ca/software/208061/rms-cloud) — 4.4/5 (412 reviews) 5. [Semper](https://fr.capterra.ca/software/164816/hospitality-software) — 4.3/5 (138 reviews) ## Avis ### "Assistance regarding cyber virus" — 5.0/5 > **Geoff** | *12 août 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: very much adaptable to Resort Accommodation,and assistance given after a cyber attack. > > **Inconvénients**: no problems whatsoever, has all the bells and whistles we require to operate a 60 apartment building > > Daily input of bookings and end of month reports are exceptionally helpful to management. The connection of hisite OTA has driven our occupancy from 70% to 90%+ over the past 2 years ----- ### "Switching from RMS to Hirum" — 5.0/5 > **Colette** | *12 août 2021* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Very glad so far that we made the switch to Hirum Hisite from RMS. The Support has been 10/10. The Support Team understand english, are local and not off-shore. The system is far more simplified and user friendly and they do not charge you extra to assist with something like adding a new property which RMS did. In fact, RMS charged extra for any little thing they did. > > **Inconvénients**: The Booking Ledger is too busy and needs to be clear and easier to read. > > So far, excellent. ----- ### "Big headache." — 2.0/5 > **Utilisateur vérifié** | *20 février 2019* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: It has been made with a focus on management right properties. Integrates with third parties. > > **Inconvénients**: - Insanely glitchy - Unintuitive, and many buttons don't even work; graphics look like they've come out of the 90s. - Customer service only during work hours. - Only works on Windows. - Not cloud-based. > > My parents use this for their hotel business and I'm actively looking to find an alternative for them because this software is a downright headache. ----- ### "Software at its Best" — 5.0/5 > **Karen** | *6 septembre 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Easy of use, functionality, add-on capabilities with the front desk and maintenance Aps, the variety of reports capable of being generated that assist decision making and operational requirements, and ability to meet Office of Fair TradingTrust Account audit processes. > > **Inconvénients**: Not a negative but it would be advantageous to have an interface to the program that allows you to add in externally managed properties but controlled within the same program to allow more accurate reporting from an operational perspective. In other words, two rent rolls (one internal / one external) with Trust Account reporting capabilities but able to be shown as two entities rather than running 2 separate independent Hirum programs to manage these properties. > > Hirum software has enabled our business to work smarter rather than harder with the tools and mobile applications that cater for changes in our working environment, and in particular the challenges that COVID-19 thrust upon us. We have portability and flexibility that allows us to remotely service our guests and unit owners needs along with the tools to constantly measure, assess and benchmark our performance and adapt accordingly. Hirum are constantly looking at new and innovative ways in which we can better engage with our guests and owners alike, and in doing so allow our business to develop lasting relationships and build upon our success as an accommodation provider. ----- ### "Very Functional System" — 5.0/5 > **Bill** | *12 juillet 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Great reporting system and the more I use the additional reports the better I like it. > > **Inconvénients**: I originally thought that HiRUM was very clunky and didn't enjoy using the system, that was because I didn't understand it very well. It took me a while to get to know it, but now I am enjoy using HiRUM. > > I have used many Trust Accounting Systems in the past, Consol, REST, Easy Res, REIMaster to say a few. We have now been using HiRUM for 5 years now and I have always said if you follow the daily reconcile banking steps you won't have to many issues, if any at all. I also check the Cross Referencer \& Managers Summary regularly as well this makes for a very simple EOM and EOM Roll. The most important thing is the support team. I am blown away by there professionalism and complete knowledge of HiRUM. If I do require some assistance they are more than happy help and I learn different things or ways to do what I need. Overall they are brilliant to talk to and discuss aspects of HiRUM plus nothing is to much trouble. Great team. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/102629/hirum-pms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/102629/hirum-pms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées