--- description: in1touch : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: in1touch - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des membres](/directory/20045/membership-management/software) > [in1touch](/software/102891/in1touch) # in1touch Canonical: https://fr.capterra.ca/software/102891/in1touch Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/102891/in1touch?page=2) > Aucun code. Solution SaaS pour les associations, les organismes de réglementation et de délivrance de licences. Une plateforme riche en fonctionnalités en tant que service. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise in1touch? Organismes de réglementation, d'autorisation et de certification de taille moyenne, associations commerciales, associations professionnelles. Besoins modérés à complexes. Plusieurs langues, localisation internationale. De nombreux portails. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 19 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: OlaTech - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 100,00 $ - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, grec, hébreu, italien, portugais, portugais brésilien - **Pays disponibles**: Albanie, Allemagne, Andorre, Australie, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Bélarus, Canada, Chypre, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland et 36 de plus ## Fonctionnalités - Base de données de contacts - Base de données de membres - Communautés de membres - Communication avec les membres - Gestion de la communication - Gestion de site web - Gestion des applications - Gestion des cotisations - Gestion des inscriptions - Gestion des événements - Marketing par courriel - Paiements électroniques - Planification des événements - Portail des membres - Renouvellement d'abonnements - Répertoire de membres - Traitement des paiements - Types de membres ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) ## Catégories connexes - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) - [Logiciels de gestion d'association](https://fr.capterra.ca/directory/30113/association-management/software) ## Logiciels similaires 1. [StarChapter](https://fr.capterra.ca/software/57588/starchapter) — 4.2/5 (645 reviews) 2. [GrowthZone](https://fr.capterra.ca/software/124449/growthzone) — 4.4/5 (276 reviews) 3. [MemberLeap](https://fr.capterra.ca/software/47310/memberleap) — 4.8/5 (107 reviews) 4. [Easy HOA](https://fr.capterra.ca/software/1019872/easy-hoa) — 4.6/5 (98 reviews) 5. [Glue Up](https://fr.capterra.ca/software/134209/glue-up) — 4.5/5 (192 reviews) ## Avis ### "Would recommend this product for associations\!" — 5.0/5 > **Lisa** | *1 août 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It's an all-in-one product. We used to use so many different platforms before- AMS, surveys, email, website, conference, etc. Having everything in one place makes it simple for staff. > > **Inconvénients**: For most users it is pretty straightforward but it takes a while before you can start doing the more complicated set-ups on your own. > > We have been using In1Touch since 2017. Overall, we are very satisfied with it. With all of the automation you can set up, it has decreased the HR time significantly. We have one main support person- which is great because he knows all of the ins and outs of our system. ----- ### "Platform of the future for the association sector" — 5.0/5 > **Ghyslaine** | *4 février 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: - Very high capacity for customizing the system according to our work processes. - Ability to operate the system without the need for a computer programmer. - Olatech's customer service was beyond our expectations throughout the implementation. - The flexibility of the architecture behind the system allows the platform to evolve quickly to carry out our new projects. > > **Inconvénients**: - With the great flexibility of the system comes a longer learning curve and requires more personalization work to our work processes. > > A year ago we were looking for a system that would allow us to modernize our service to members. We evaluated three member management systems and it was Olatech who really stood out. We have created a portal which now allows us to manage, among other things, the renewal of memberships, meetings of our political caucuses and commissions, communications with our thousands of contacts, our purchasing groups, our labor relations services, our events, billing, our help center, etc. Each time we want to add a new project we are surprised at the ease and speed of realization. ----- ### "in1touch Works Well For Us" — 3.0/5 > **Aileen** | *6 décembre 2016* | Sécurité publique | Taux de recommandation : 6.0/10 > > **Avantages**: -Reporting functions. -Issue tracking. -Event registrations. > > **Inconvénients**: -Lack of current manual. -Emails are difficult to format. -Doesn't export to Sage Accounting. > > We have been clients of Olatech since 2012. Initial set up was good. Migration of data was pretty smooth. The integration with our payment gateway took a long time to get working but that was more the fault of Chase Paymentech than Olatech. We received a couple of training visits and were provided ample support in the initial set-up stages. With this system, there was definitely a learning curve. We are a small organization with two super-users and three casual users. The casual users find the interface is not intuitive and are not using the system to its capacity. The super users are fairly proficient but it took several years to get to that level. We use in1touch to register members, grant licenses, hold elections, record professional development, register users for events, publish rosters, and email newsletters and notices. The graphic interface needs to be improved. We have provided a lot of feedback about the graphic interface that has gone unaddressed. Because the system is a reflection of our association's identity and values, and we want our members to use the system to its fullest, we would prefer more attention to detail in the way information is displayed. The developers are more concerned with how it works, which is fine but it needs to look polished too. The pluses: Response time to the issue tracking system is very good. System downtime is almost non-existent. The speed of the processes is quick. I like being able to access the system anywhere I have access to the internet. It allows me to work from home or quickly check something when away from the office. The report features are useful. There are a ton of data fields to run reports on. Reports are easily generated and exported to Excel. For an "off the shelf" solution, in1touch works well for our organization. There are a few things that could be improved, for example, communication between the users and developers. There should be a customer service layer, NOT a salesperson, who can bridge the gap between what the customer wants and what the developers care able to do. I think that would cut down on a lot of frustration and miscommunication. ----- ### "A configurable platform that meets all our needs" — 4.0/5 > **ClaudeAlain** | *23 mai 2022* | Traduction et localisation | Taux de recommandation : 8.0/10 > > **Avantages**: The infinity variety of solutions to the needs we have and will have. A tracibility at hands of the super users. in1touch has at its disposition such configurable tools that confer to this IT solution a level of granularity in the set-up and the running of its processes that is barely provided by other softwares. Everything is at hand and manageable at the same place, including the CMS. > > **Inconvénients**: Training and processes integrations take more time than with other platform. Super-users are key success of this solution. > > A giant learning curve for new clients. Multiple processes that can be adapted to our needs. GDPR compliant. A cheap solution for Associations looking for a secure, serious and professional Saas platform. ----- ### "in1touch for regulatory college" — 5.0/5 > **Patricia** | *2 décembre 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Manages our registrant database and website content all in one place > > **Inconvénients**: Takes time to learn how to use the back end > > Great service ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/102891/in1touch?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/102891/in1touch) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées