---
description: Deliveroo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deliveroo - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de livraison à domicile](/directory/30861/food-delivery/software) > [Deliveroo](/software/1030489/deliveroo)

# Deliveroo

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> Deliveroo est un logiciel de service de livraison qui agit comme un intermédiaire entre les clients, les conducteurs et les restaurants.
> 
> Conclusion : 37 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Deliveroo?

Deliveroo est un logiciel de service de livraison qui s'adresse non seulement aux personnes qui commandent de la nourriture, mais aussi aux chauffeurs et aux restaurants. Le menu comprend un large éventail de plats de différentes cuisines.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 37 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Deliveroo

## Contexte commercial

- **À partir de**: 3,49 £
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile)
- **Langues**: anglais, arabe, chinois, français, italien, néerlandais
- **Pays disponibles**: Australie, Belgique, Espagne, France, Irlande, Italie, Pays-Bas, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances

## Category

- [Logiciels de livraison à domicile](https://fr.capterra.ca/directory/30861/food-delivery/software)

##  Logiciels similaires

1. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (248 reviews)
2. [OpenTable](https://fr.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
3. [Shipday](https://fr.capterra.ca/software/211323/shipday) — 4.7/5 (29 reviews)
4. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews)
5. [Routific](https://fr.capterra.ca/software/142530/routific) — 4.9/5 (144 reviews)

## Avis

### "The best food delivery service in the UK" — 5.0/5

> **Ben** | *17 juin 2023* | Édition | Taux de recommandation : 10.0/10
> 
> **Avantages**: Deliveroo has a great range of restaurants and I find the customer support to be extremely responsive, especially when compared to their biggest competitor.
> 
> **Inconvénients**: The experience with riders can be a bit hit-or-miss. My fiancée is not comfortable using Deliveroo on her own.
> 
> Broadly extremely positive, but you need to be fairly firm with the riders.

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### "Expensive but Easy to use" — 4.0/5

> **Sunita** | *28 juin 2024* | Vente au détail | Taux de recommandation : 5.0/10
> 
> **Avantages**: convenience to see alot of food delivery options in one place.
> 
> **Inconvénients**: It is more expensive than Just Eat and ordering from restaurants website directly or by phonecalling to place an order.
> 
> Friendly riders. Easy to use website. Sometimes offer good coupons.

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### "Really terrible system" — 3.0/5

> **Hendrik** | *29 juin 2022* | Hôtellerie | Taux de recommandation : 5.0/10
> 
> **Avantages**: Don’t really think this software is great at all
> 
> **Inconvénients**: Hard to use, difficult to navigate, unable to set settings
> 
> Been pretty disappointed with this app amd made no impact on my business

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### "Ottimo" — 5.0/5

> **Giuseppina** | *24 juin 2023* | Relations publiques et communications | Taux de recommandation : 9.0/10
> 
> **Avantages**: Deliveroo è ormai il mio punto di riferimento per le consegne ad orario di cena; i rider sono sempre puntuali e l'assistenza è sempre cordiale e disposta ad aiutare. Veramente ottimo\!
> 
> **Inconvénients**: Purtroppo non tutti i ristoranti/pub che aderiscono a Deliveroo accettano il pagamento prima della consegna... un peccato\!

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### "Ottima Esperienza" — 5.0/5

> **Francesca** | *29 décembre 2023* | Photographie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Deliveroo è un'applicazione fatta molto bene; si può ordinare da molteplici locali che aderiscono alla consegna Deliveroo, in base al quantitativo di consegna ci sono varie tariffe che addirittura scompaiono e lasciano posto alla consegna gratuita. In ogni momento è possibile visualizzare in diretta la posizione del rider (ammesso abbia aderito a rivelarla) così da sapere in tempo reale dove si trova il proprio ordine.
> 
> **Inconvénients**: Non ho mai riscontrato problemi con Deliveroo, anzi mi sono ritrovata notevolmente sorpresa dalla serietà dell'assistenza clienti.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1030489/deliveroo)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/1030489/deliveroo> |
| de-AT | <https://www.capterra.at/software/1030489/deliveroo> |
| de-CH | <https://www.capterra.ch/software/1030489/deliveroo> |
| en | <https://www.capterra.com/p/252491/Deliveroo/> |
| en-AE | <https://www.capterra.ae/software/1030489/deliveroo> |
| en-AU | <https://www.capterra.com.au/software/1030489/deliveroo> |
| en-CA | <https://www.capterra.ca/software/1030489/deliveroo> |
| en-GB | <https://www.capterra.co.uk/software/1030489/deliveroo> |
| en-IE | <https://www.capterra.ie/software/1030489/deliveroo> |
| en-IL | <https://www.capterra.co.il/software/1030489/deliveroo> |
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| en-ZA | <https://www.capterra.co.za/software/1030489/deliveroo> |
| fr | <https://www.capterra.fr/software/1030489/deliveroo> |
| fr-BE | <https://fr.capterra.be/software/1030489/deliveroo> |
| fr-CA | <https://fr.capterra.ca/software/1030489/deliveroo> |
| fr-LU | <https://www.capterra.lu/software/1030489/deliveroo> |

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