---
description: Churn360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Churn360 - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/30961/customer-success/software) > [Churn360](/software/1032439/churn360)

# Churn360

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> Une plateforme de réussite des clients optimisée par une IA axée sur les données qui aide les entreprises SaaS à accélérer leur croissance MRR (Monthly Recurring Revenue).
> 
> Conclusion : 9 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Churn360?

Les entreprises SaaS

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 9 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Kovai.co
- **Pays**: Sidcup, R.-U.
- **Fondé**: 2017

## Contexte commercial

- **À partir de**: 399,00 $ US
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Allemagne, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Brunéi, Brésil, Cambodge, Canada, Chili, Chine et 64 de plus

##  Fonctionnalités

- Engagement des clients
- Gestion des comptes
- Gestion des recettes
- Gestion des tâches
- Intégration des employés
- NPS des clients
- Rapports et analyses
- Score "health score"
- Suivi des activités
- Suivi et analyse de l'utilisation
- Tableau de bord d'activités

## Intégrations (15 au total)

- Aircall
- Canny
- Chargebee
- CloudTalk
- Freshchat
- Freshdesk
- Gmail
- Microsoft Outlook
- Pipedrive
- Recurly
- Segment
- Stripe
- SurveyMonkey
- Zendesk Suite
- Zoho Mail

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)

##  Logiciels similaires

1. [Custify](https://fr.capterra.ca/software/190125/custify) — 4.9/5 (122 reviews)
2. [monday CRM](https://fr.capterra.ca/software/1024614/monday-crm) — 4.7/5 (453 reviews)
3. [Product Fruits](https://fr.capterra.ca/software/1011214/product-fruits) — 4.7/5 (89 reviews)
4. [Customerscore.io](https://fr.capterra.ca/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
5. [Skalin](https://fr.capterra.ca/software/1018511/skalin) — 4.9/5 (55 reviews)

## Avis

### "Top-Notch Customer Services" — 5.0/5

> **Nima** | *18 avril 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10
> 
> **Avantages**: We have experienced significant improvements in communication, enabling us to better support and guide customers with inquiries or issues regarding our offerings. As a result of faster issue resolution we have seen a notable increase of at least 10% in new customer requests for our services
> 
> **Inconvénients**: Churn360 pricing may be on the higher end and like many similar products, it requires a significant implementation period within the organization.but we are happy with their continuos customer support

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### "Works Seamlessly" — 5.0/5

> **Ujjwal** | *4 août 2022* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: For our team, integration with HubSpot was a major drive in our decision to use Churn360. This integration works seamlessly.
> 
> **Inconvénients**: Nothing, it makes our life easier and is the bestest one i have ever used
> 
> User tracking and customer journey is massively useful for our team. We are now more intelligent about our clients.

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### "Features that makes Churn360 the best selling products in the market." — 5.0/5

> **Aayushi** | *23 août 2022* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease to use and the database management is the most that I like in the software. The best part is the services offered by it in such a affordable price range.
> 
> **Inconvénients**: So far I have not addressed any con in the product. Because for us it is working in it's best possible capacity.
> 
> I am highly impressed by the product and I would like to recommend it to others.

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### "Best Tool for business seeking to optimize Customer Retention." — 5.0/5

> **Neethu** | *4 avril 2024* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Churn360 is a tool that provides comprehensive solution for business seeking to optimize customer retention. It's predictive analytics feature offers valuable insights for proactive retention strategies.
> 
> **Inconvénients**: Churn360 met all my needs and  it works really well. I have not faced any issues so far.

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### "Complete Solution for Success Teams" — 5.0/5

> **Mona** | *10 août 2022* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Churn360 offer many integrations out of the box which can be customized as well. This feature enables our CSM to view and react on all the data points available in one platform.
> 
> **Inconvénients**: It could have an in-app tutorial built to make it easy to adapt.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1032439/churn360)

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