--- description: Fireberry : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fireberry - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour gestion d'affaire](/directory/30532/business-management/software) > [Fireberry](/software/1033535/fireberry) # Fireberry Canonical: https://fr.capterra.ca/software/1033535/fireberry Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1033535/fireberry?page=2) > Fireberry est une plateforme de gestion d’entreprise de bout en bout adaptée aux besoins spécifiques de votre entreprise. > > Conclusion : 8 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Fireberry? Conçu pour les secteurs de l’éducation, de la finance, du marketing, de l’informatique, des ressources humaines et des assurances, il s’agit d’un logiciel de gestion d’entreprise basé sur le cloud qui permet d’analyser les ventes, de suivre les dépenses, de collaborer avec les équipes, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 8 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Powerlink - **Fondé**: 1997 ## Contexte commercial - **À partir de**: 35,00 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, hébreu - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Alerts/Escalation - Automatisation du marketing - Comptabilité - Contrôles/Permissions d'accès - Devis - Enquêtes et feedback - Facturation - Gestion de la base de connaissances - Gestion de projets - Gestion des boîtes de messagerie - Gestion des centres d'appel - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des listes d'attente - Gestion des stocks - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Mesure des performances - Qualification de leads - Rapports et analyses - Rapports et statistiques - Segmentation - Stockage de documents - Suivi des interactions - Suivi du temps et des dépenses - Sécurité des données - Tableau de bord d'activités - Task Automation ## Intégrations (13 au total) - Aircall - Facebook Business Suite - Gmail - Google Ads - Google Calendar - Google Contacts - Mailchimp - Make - Microsoft 365 - PayPal - Wix - WordPress - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) ## Catégories connexes - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Freshdesk](https://fr.capterra.ca/software/124981/freshdesk) — 4.5/5 (3408 reviews) 3. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://fr.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews) ## Avis ### "CRM for every industry\!" — 5.0/5 > **Oded** | *4 décembre 2023* | Génie civil | Taux de recommandation : 10.0/10 > > **Avantages**: As an employee in the construction industry, the system helps me in managing our construction projects processes, communicating with customers and in managing the organization's HR. The ability to design and customize the system to my needs helps our organization work better and move faster in changing environmental conditions. > > **Inconvénients**: As a mobile worker, who spends a lot of time on the go, working with the mobile app is very important to me and there are some things that can be improved in order to make it from very good to excellent. > > The ability to get a 360 picture of my business at any moment and the communication with my customers is priceless. At any given moment I can be updated on the status of each project, in communication with each client and get a glimpse of my meetings and tasks in a daily schedule. Fireberry's automations help me turn manual and long processes into fast and automatic processes and streamline the entire sales process. ----- ### "A System That Gives Me Peace of Mind" — 5.0/5 > **Ron** | *1 juin 2025* | Automatisation industrielle | Taux de recommandation : 10.0/10 > > **Avantages**: I really love the system – also because of the leadership, guidance, and automations on the side. Clear dashboards, accessible people, and real-time data – in clear visibility – it’s possible to grow with it, to add more team members, and everything stays in one place instead of being scattered across systems. This peace of mind, where the business owner sits in one place and gets a clear picture to keep growing the business – that's worth everything. > > **Inconvénients**: I don’t really like the limitation on the number of users required to start using the system, and the fact that it's not possible to purchase additional automations for an extra monthly fee — instead, you have to upgrade the entire plan. > > In general, I’ve implemented over 100 CRM systems in the past three years, and the strongest and best system I offer to clients is this one. I wholeheartedly believe it's the most powerful system for service-based businesses — the world I specialize in. ----- ### "Fireberry CRM – True Smart, Flexible, and Built for True Real Teams" — 5.0/5 > **Tal** | *21 mai 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The flexibility of the platform. You can really tailor it to your business processes without needing heavy development work. For teams across Europe, where workflows often vary by country or industry, this flexibility makes a big difference. Also, the support team is responsive and open to feedback, which helps a lot during onboarding. > > **Inconvénients**: Right now, there’s no built-in customer portal, which has been disappointing for some of my clients. I currently offer a third-party solution to fill this gap. I really hope this will be resolved by the end of this year or early 2026, with the release of Fireberry Service. There's no official launch date yet — that’s just my personal hope. > > From my experience as a business partner and implementer, Fireberry fits companies of all sizes, from small to large. Unlike systems like Salesforce, you don’t need an expert or developer to manage it. I’ve seen that anyone with some technical skills can easily take control because it’s a true no-code system. With the launch of Fireberry Marketing, my clients can now connect their marketing teams directly to the system, allowing them to manage their customer journeys right from within the platform. ----- ### "Highly recommend 🌟" — 5.0/5 > **Ronit** | *13 mars 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: One of the things we appreciate most about Fireberry CRM is the contact management feature. It allows us to keep track of our customers' contact information, purchase history, and preferences all in one place. The system also makes it easy to segment our customers based on different criteria, which has helped us personalize our marketing efforts and improve customer engagement. > > **Inconvénients**: I don't have any Cons about Fireberry CRM. > > Overall, we highly recommend Fireberry CRM to any business looking for a comprehensive and user-friendly customer relationship management solution. The system is powerful, easy to use, and has helped us improve our communication, increase our sales, and ultimately grow our business. ----- ### "Intuitive and easy to use CRM" — 5.0/5 > **Roni** | *4 décembre 2023* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Intuitive and easy to use, lots of tools that tought me alot along the way and improved my insights > > **Inconvénients**: sometimes the work flow is interopted and not as amooth as should be > > i love it, it took me few weeks but now i know how to use it for my needs and more\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1033535/fireberry?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1033535/fireberry) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées