--- description: TRIFFT : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TRIFFT - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [TRIFFT](/software/1034776/trifft) # TRIFFT Canonical: https://fr.capterra.ca/software/1034776/trifft Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1034776/trifft?page=2) > Une plateforme cloud de fidélisation des clients qui aide les entreprises à gérer des programmes de récompense, des cartes digitales, des concours en ligne, etc. > > Conclusion : 13 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TRIFFT? Commerces de détail de moyenne envergure, centres commerciaux, hôtels et marques de produits de grande consommation. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 13 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: TRIFFT ME ## Contexte commercial - **À partir de**: 250,00 $ US - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, polonais, roumain, slovaque, tchèque - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Carte de fidélité - Cartes de fidélité - Enquêtes et feedback - Gestion des abonnements - Gestion des contacts - Gestion des courriels - Gestion des promotions - Gestion des récompenses - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Rapports et analyses - Rapports et statistiques - Segmentation - Suivi de l'activité des clients - Suivi de l'engagement - Tableau de bord d'activités ## Intégrations (7 au total) - Bloomreach - Firebase - Mailchimp - Mailgun - Microsoft Power BI - Storyous - Twilio ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) ## Avis ### "Amazing platform for our loyalty needs\!" — 5.0/5 > **Patrik** | *3 novembre 2022* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Great customer service, quick response, fast implementation. > > **Inconvénients**: Suits perfectly for our needs so I can´t find any cons. > > Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way\! ----- ### "Great loyalty platform" — 5.0/5 > **Sindi** | *8 octobre 2024* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies. > > **Inconvénients**: Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly. > > I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base. The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement. We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business. The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions. Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program. ----- ### "2in1 platform for web and app" — 5.0/5 > **Kristýna** | *11 janvier 2023* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice. > > **Inconvénients**: Unable to upload unique codes. But Trifft is already working on this problem. ----- ### "The go-to platform for loyalty\!" — 5.0/5 > **Andrei** | *9 novembre 2022* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company. > > **Inconvénients**: One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team. > > Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands. ----- ### "A go-to platform for a modern loyalty program with hands-on support" — 5.0/5 > **Katja** | *19 janvier 2023* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets. > > **Inconvénients**: There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way. > > We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1034776/trifft?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1034776/trifft) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées