--- description: Rasayel : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rasayel - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Rasayel](/software/1035351/rasayel) # Rasayel Canonical: https://fr.capterra.ca/software/1035351/rasayel Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1035351/rasayel?page=2) > Plateforme de vente B2B tout-en-un pour WhatsApp > > Conclusion : 66 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Rasayel? Les moyennes et grandes entreprises B2B qui vendent sur WhatsApp. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 66 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Rasayel ## Contexte commercial - **À partir de**: 30,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Communication multicanal - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Qualification de leads - Rapports et analyses - Rapports et statistiques - Routage automatisé - Réponses automatisées - Suivi des interactions - Support client - Third-Party Integrations - Traitement automatique du langage naturel - Transfert à un agent - Transferts/Routage ## Intégrations (3 au total) - HubSpot CRM - Shopify - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de chatbots](https://fr.capterra.ca/directory/32448/chatbot/software) - [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software) - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1787 reviews) 2. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Intercom](https://fr.capterra.ca/software/134347/intercom) — 4.5/5 (1135 reviews) 4. [Smartsupp live chat](https://fr.capterra.ca/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) 5. [charles](https://fr.capterra.ca/software/1012151/charles) — 4.4/5 (21 reviews) ## Avis ### "Boosting Efficiency and Engagement with Rasayel" — 5.0/5 > **Daniel** | *12 juillet 2024* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth. > > **Inconvénients**: While Rasayel offers excellent features and support, some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them. > > Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success. ----- ### "operation review" — 4.0/5 > **Abd Elrahman** | *28 mai 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: RASAYL CRM is a comprehensive solution designed to enhance customer relationship management through automation, integration, and detailed analytics. It offers significant benefits in terms of efficiency, customer relationship building, and data-driven decision-making. However, businesses should consider the potential learning curve, customization needs, and cost when evaluating this CRM for their operations. Overall, RASAYL CRM stands out as a valuable tool for businesses looking to optimize their sales and customer service processes. > > **Inconvénients**: By centralizing customer information and interactions, RASAYL CRM helps businesses build stronger, more personalized relationships with their clients. > > The CRM supports integration with various third-party applications, such as email platforms, accounting software, and e-commerce systems. This interoperability ensures that businesses can seamlessly incorporate RASAYL CRM into their existing workflows. ----- ### "Rasayel review" — 3.0/5 > **Herbert** | *14 juin 2024* | Machines | Taux de recommandation : 4.0/10 > > **Avantages**: I like the templates function in rasayel which saves you from typing a particular sentence repeatedly. > > **Inconvénients**: What I don't like is the limitation of the templates. A user shouldn't need an approval from an administrator to create templates since the user knows the kind of messages he/she sends to the customers. Another dissatisfaction is the expiration of chats. We don't have reintroduce ourselves every 24 hours. Also I can only send pictures as pdf files And i can't even send two files at the same time so that makes two introductions. ----- ### "Great tool for Customer Service through Whatsapp" — 5.0/5 > **Anahí** | *25 mai 2023* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The number of features offered and easiness to use. The UI and the price. > > **Inconvénients**: The limited automated flows and not being able to export data such as tags. > > Transitioning to Rasayel has been a game changer for our customer service department at Perfekto. The user-friendly interface, ease of deployment, and notable features such as assigning notes to chats have been immensely beneficial in our daily operations. While there's room for improvement in the chat search feature, Rasayel's overall performance and value have far exceeded our old software. As a company on a mission to reduce food wastage and environmental impact, we appreciate tools like Rasayel that improve our efficiency. I wholeheartedly endorse Rasayel for businesses looking to enhance their customer service experience. ----- ### "Rasayel - "Inbox Chat Well Tought"" — 5.0/5 > **Tzlil** | *3 février 2023* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: The flexibility that the API provides with the webhook system can make Rasayel a beast with custom code to make selling flows smoother (tags integration and etc). > > **Inconvénients**: Integration with Hubspot is still not full and only partial, but I know they have plans to add a lot more features soon on that area so I'm still very satisifed. > > Rasayel just keep my agents on selling and not just randomly moving between platforms and misscommunicate.Before Rasayel we tried Respond.io and get.chat and WhatsApp Business, none of those was even close to the stability and flexbility that Rasayel provides, with a slick and functional UI they just nailed it. ♥ ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1035351/rasayel?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1035351/rasayel) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées