--- description: Rasayel : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rasayel - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Rasayel](/software/1035351/rasayel) # Rasayel Canonical: https://fr.capterra.ca/software/1035351/rasayel Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1035351/rasayel?page=2) > Plateforme de vente B2B tout-en-un pour WhatsApp > > Conclusion : 66 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Rasayel? Les moyennes et grandes entreprises B2B qui vendent sur WhatsApp. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 66 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Rasayel ## Contexte commercial - **À partir de**: 30,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Communication multicanal - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Qualification de leads - Rapports et analyses - Rapports et statistiques - Routage automatisé - Réponses automatisées - Suivi des interactions - Support client - Third-Party Integrations - Traitement automatique du langage naturel - Transfert à un agent - Transferts/Routage ## Intégrations (3 au total) - HubSpot CRM - Shopify - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de chatbots](https://fr.capterra.ca/directory/32448/chatbot/software) - [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software) - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) ## Logiciels similaires 1. [WhatsApp](https://fr.capterra.ca/software/180345/whatsapp) — 4.7/5 (16400 reviews) 2. [Viber](https://fr.capterra.ca/software/180348/viber) — 4.4/5 (4060 reviews) 3. [Telegram](https://fr.capterra.ca/software/180347/telegram) — 4.7/5 (6426 reviews) 4. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1786 reviews) 5. [Text Request](https://fr.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews) ## Avis ### "Boosting Efficiency and Engagement with Rasayel" — 5.0/5 > **Daniel** | *12 juillet 2024* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth. > > **Inconvénients**: While Rasayel offers excellent features and support, some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them. > > Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success. ----- ### "operation review" — 4.0/5 > **Abd Elrahman** | *28 mai 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: RASAYL CRM is a comprehensive solution designed to enhance customer relationship management through automation, integration, and detailed analytics. It offers significant benefits in terms of efficiency, customer relationship building, and data-driven decision-making. However, businesses should consider the potential learning curve, customization needs, and cost when evaluating this CRM for their operations. Overall, RASAYL CRM stands out as a valuable tool for businesses looking to optimize their sales and customer service processes. > > **Inconvénients**: By centralizing customer information and interactions, RASAYL CRM helps businesses build stronger, more personalized relationships with their clients. > > The CRM supports integration with various third-party applications, such as email platforms, accounting software, and e-commerce systems. This interoperability ensures that businesses can seamlessly incorporate RASAYL CRM into their existing workflows. ----- ### "Rasayel review" — 3.0/5 > **Herbert** | *14 juin 2024* | Machines | Taux de recommandation : 4.0/10 > > **Avantages**: I like the templates function in rasayel which saves you from typing a particular sentence repeatedly. > > **Inconvénients**: What I don't like is the limitation of the templates. A user shouldn't need an approval from an administrator to create templates since the user knows the kind of messages he/she sends to the customers. Another dissatisfaction is the expiration of chats. We don't have reintroduce ourselves every 24 hours. Also I can only send pictures as pdf files And i can't even send two files at the same time so that makes two introductions. ----- ### "Great tool for Customer Service through Whatsapp" — 5.0/5 > **Anahí** | *25 mai 2023* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The number of features offered and easiness to use. The UI and the price. > > **Inconvénients**: The limited automated flows and not being able to export data such as tags. > > Transitioning to Rasayel has been a game changer for our customer service department at Perfekto. The user-friendly interface, ease of deployment, and notable features such as assigning notes to chats have been immensely beneficial in our daily operations. While there's room for improvement in the chat search feature, Rasayel's overall performance and value have far exceeded our old software. As a company on a mission to reduce food wastage and environmental impact, we appreciate tools like Rasayel that improve our efficiency. I wholeheartedly endorse Rasayel for businesses looking to enhance their customer service experience. ----- ### "Rasayel is the most futuristic omnichannel communication tool that redefine customer support excellence" — 5.0/5 > **Curtiss** | *27 mars 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Rasayel's integration with WhatsApp is the real deal. It enable us to seamlessly interact with clients, making it easier to manage leads and sales over a popular messaging tool. The chatbox builder in Rasayel is easy to navigate and is intuitively designed making it easy to setup and customize our chatbots. Rasayel support robust integrations enable us to sync various systems and platforms to create custom solutions for our real estate projects that often involve multiple stakeholders and systems. Rasayel's reporting and analytics capabilities generate insights that aid in making data driven decisions on how to improve our customer service and use objective data to optimize our projects > > **Inconvénients**: Managing multiple teams across multiple numbers is confusing and having a robust chat search function would help us know where messages are stored. Also the reporting tool should be more comprehensive to enable us to measure customer satisfaction levels effectively > > Rasayel's overall performance and value have exceeded our expectations. It has provided us with a WhatsApp-based team inbox that has supercharged collaboration among our team members by allowing us to quickly onboard team mates and manage our conversations. This has profoundly streamlined our internal communication and enabled us to efficiently handle our customer interactions. Its integration with Zoho CRM is a real powerhouse of managing customers engagements and effective lead generation. It enable us manage multiple properties, coordinate clients and allow for timely and relevant communication across all stakeholders. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1035351/rasayel?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1035351/rasayel) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées