--- description: Hotello : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotello - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Hotello](/software/104276/hotello-pms) # Hotello Canonical: https://fr.capterra.ca/software/104276/hotello-pms Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/104276/hotello-pms?page=2) > Hotello est un PMS qui crée un hub technologique adéquat afin que différents types d’établissements puissent offrir à leurs clients une expérience exceptionnelle. > > Conclusion : 89 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hotello? Hotello est un système de gestion hôtelière de choix pour les hôtels et établissements indépendants. Hotello est disponible en français et en anglais. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 89 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hotello - **Pays**: Montreal, Canada - **Fondé**: 2001 ## Contexte commercial - **À partir de**: 1,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, France, Polynésie française, États-Unis ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des employés - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Mews](https://fr.capterra.ca/software/145487/mews-commander) — 4.6/5 (59 reviews) 3. [RoomKeyPMS](https://fr.capterra.ca/software/5937/roomkeypms) — 4.4/5 (89 reviews) 4. [ResNexus](https://fr.capterra.ca/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Preno](https://fr.capterra.ca/software/153164/preno) — 4.7/5 (48 reviews) ## Avis ### "Fully compatible with your system installed in your hotel and is in the cloud." — 5.0/5 > **Cristina Marcano** | *29 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others. > > **Inconvénients**: Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system. > > It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy. ----- ### "Excellent system and service" — 5.0/5 > **Daniel** | *26 mai 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs. > > **Inconvénients**: One area of improvement would be having an in house booking engine that would create a more seamless integration with Hotello. The current system works very well but is not as user friendly as Hotello. Overall it is not a major area of concern. > > Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own. ----- ### "A very Good tool" — 3.0/5 > **Djenabou** | *14 mars 2017* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: Easy to use > > It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance. ----- ### "Hotello Softwar usage" — 4.0/5 > **Benoît** | *26 mai 2021* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The software is easy to use and friendly. Many different options in all areas. > > **Inconvénients**: Configuration of room rates. Some steps have to be repeated to configure rates with the room types. > > Hotello software is good, very good. I do like it and have been using it at different properties. Great customer service and fast. ----- ### "User friendly and efficient" — 5.0/5 > **Catherine** | *12 mars 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Excellent technical support and they keep updating you with new tools or services available. Well organized for migration and training. Good partnership with specialists from different service branches. > > **Inconvénients**: Reports are customizable, but difficult to do so by yourself. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/104276/hotello-pms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/104276/hotello-pms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées