--- description: Simpro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://fr.capterra.ca/software/10529/simpro-enterprise Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/10529/simpro-enterprise?page=2) > simPRO est l'un des principaux fournisseurs mondiaux en logiciels de gestion des interventions pour les entreprises. > > Conclusion : 147 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Simpro? Le logiciel Enterprise a été conçu par des entrepreneurs en commerce et services pour le secteur du commerce et des services, dont la plomberie, l'électricité, la mise en réseau des données, l'énergie solaire, les services CVC et la sécurité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 147 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Simpro Software - **Pays**: Brisbane, Australie - **Entreprise fondée en**: 2002 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, néerlandais - **Pays disponibles**: Australie, Canada, Irlande, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation des processus d'affaires - Base de données de contacts - Base de données de sous-traitants - Compte rendu et suivi de projet - Configuration des workflows - Contrôle du processus d'approbation - Devis - Estimation des coûts - Facility Asset Management - Facturation - Factures personnalisables - Fonction de glisser-déposer - Gestion de la disponibilité - Gestion de la maintenance - Gestion de projets - Gestion des calendriers - Gestion des documents - Gestion des flux de travail - Gestion des inspections - Gestion des ordres de travail - Gestion des réservations - Gestion des stocks - Gestion des tâches - Gestion des équipements - Gestion financière - Historique des services - Importation et exportation de données - Maintenance préventive - Modélisation et conception de processus - Opérations d'entreprise intégrées - Outils de collaboration - Paiements mobiles - Planification de la maintenance - Planification en temps réel - Planification et programmation de projets - Pour sous-traitants en commerce/électr. industrielle - Rappels - Rapports de suivi - Relevé des matériaux - Réservation en ligne - Suivi des coûts - Suivi des ressources - Suivi des réparations - Suivi du temps en ligne - Suivi du temps et des dépenses - Synchronisation du calendrier - Traitement des factures - Traitement des paiements ... et 82 fonctionnalités supplémentaires ## Intégrations (47 au total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... et 32 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software) - [Logiciels pour entrepreneurs](https://fr.capterra.ca/directory/30853/contractor-management/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1467 reviews) 2. [Xero](https://fr.capterra.ca/software/169561/xero) — 4.4/5 (3311 reviews) 3. [NetSuite](https://fr.capterra.ca/software/135757/netsuite) — 4.2/5 (2054 reviews) 4. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20664 reviews) 5. [FreshBooks](https://fr.capterra.ca/software/142390/freshbooks) — 4.5/5 (4521 reviews) ## Avis ### "Avoid at all cost\!" — 1.0/5 > **Edward** | *28 février 2026* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: Lots of options, capable of lots from quoting to invoicing, with lots of integrations with other software > > **Inconvénients**: Loses work regularly, not intuitive, expensive. Any issues are your fault not theirs so problems during get fixed > > After 2 years we are ready to quit\! Very outdated, the user interface is awkward and not intuitive, it reminds us of Windows 95\! We regularly loose work, I had to enter my notes THREE times recently\! Support was friendly but decided that it was probably our fault and won't do anything. Infuriating\!\! ----- ### "Transformative Field Service Management" — 4.0/5 > **Dean** | *6 juin 2022* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes, going from an old server-based system to this new cloud-based system. Overall simPRO is a versatile field service management and service desk software that can also incorporate the management of larger projects. > > **Inconvénients**: Asset management and asset/job history could be more transparent. The system is very much geared towards assets that do not have multiple parts to them as it's difficult to see what parts have been replaced or haven't over time, plus you cannot see total asset spend of callouts. ----- ### "Excellent Program - HIGHLY Recommend\!" — 5.0/5 > **Utilisateur vérifié** | *20 février 2022* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: They are continuously improving and updating simPRO. In comparison to other similar programs I've tried, it's not all pretty bells \& whistles, it's bells \& whistles with tangible depth and detail. > > **Inconvénients**: The implementation seemed cumbersome initially, but absolutely essential given the range of the software. The training was excellent and the customer service/help-desk is great. ----- ### "simpro honest review" — 1.0/5 > **Carl** | *13 novembre 2025* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... > > **Inconvénients**: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. > > one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. ----- ### "Excellent Product & Support" — 5.0/5 > **Pippa** | *8 mars 2022* | Sécurité et enquêtes | Taux de recommandation : 10.0/10 > > **Avantages**: It's very user friendly and just works for our business > > **Inconvénients**: Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can. > > From the first contact with Simpro, they were excellent. \[SENSITIVE CONTENT HIDDEN\] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/10529/simpro-enterprise?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/10529/simpro-enterprise) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées