---
description: Trakwell : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Trakwell - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils BI (Business intelligence)](/directory/23/business-intelligence/software) > [Trakwell](/software/1061038/trakwell)

# Trakwell

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> Trakwell.ai est un logiciel analytique pour le commerce de détail qui utilise la vision de l’IA pour que les entreprises puissent voir leur circulation piétonnière, améliorer leurs équipes et automatiser leurs ventes.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 20 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Trakwell.ai

## Contexte commercial

- **À partir de**: 159,00 $ US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Analyse prédictive
- Analyse visuelle
- Data discovery
- Mesure des performances
- Rapports et analyses
- Sources de données multiples
- Tableau de bord
- Visualisation de données

## Intégrations (3 au total)

- Podium
- RICS Software
- RMS

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Outils BI (Business intelligence)](https://fr.capterra.ca/directory/23/business-intelligence/software)

## Catégories connexes

- [Logiciels d'analyse de données](https://fr.capterra.ca/directory/31077/data-analysis/software)
- [Outils BI (Business intelligence)](https://fr.capterra.ca/directory/23/business-intelligence/software)

##  Logiciels similaires

1. [Zoho Analytics](https://fr.capterra.ca/software/129749/zoho-analytics) — 4.4/5 (360 reviews)
2. [Minitab](https://fr.capterra.ca/software/109731/minitab-statistical-software) — 4.5/5 (388 reviews)
3. [Microsoft Power BI](https://fr.capterra.ca/software/176586/power-bi) — 4.6/5 (1871 reviews)
4. [Google Analytics 360](https://fr.capterra.ca/software/177042/google-analytics) — 4.7/5 (8089 reviews)
5. [Tableau](https://fr.capterra.ca/software/77260/tableau) — 4.6/5 (2348 reviews)

## Avis

### "Trakwell Review" — 5.0/5

> **Mathew** | *28 novembre 2024* | Meubles | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is an invaluable tool in keeping track of the foot traffic in the store
> 
> **Inconvénients**: Sometimes the camera doesn't take pictures, but that's more due to our placement.
> 
> The product and service have been great thus far

-----

### "Sales Consultant" — 3.0/5

> **Debra** | *19 novembre 2024* | Meubles | Taux de recommandation : 6.0/10
> 
> **Avantages**: As a CRM system it is easy to input information.
> 
> **Inconvénients**: Cluttered.  How can I click on one record and have it expand.  Small area to read.
When I input a phone number to see if the customer has been here it does not always come up.
> 
> Colleagues share the opportunity board.  But, must have a central computer if you are helping a colleague to go on break, or back up.
Reading opportunities in a long list more challenging.  
I understand more training is also involved.

-----

### "Great product" — 5.0/5

> **Jessica** | *19 novembre 2024* | Meubles | Taux de recommandation : 8.0/10
> 
> **Avantages**: How easy the program is to use. Just click on a picture and away you go.
> 
> **Inconvénients**: If this program integrated into profits it would be the best\!
> 
> Great\! Between the pictures and the reports it's user friendly.

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### "Waiting for better days" — 3.0/5

> **Diana** | *2 mai 2024* | Vente au détail | Taux de recommandation : 3.0/10
> 
> **Avantages**: Very helpful for the sales staff to know who is with which customers. Also to pull data to help coach the staff.
> 
> **Inconvénients**: Since it switched from Doorcounts to Trakwell there have been multiple problems we are still waiting to be resolved. 1. The calendar doesn't come up to select an appointment date, 2. We keep having customer information and history merge with one another making for poor customer service 3. I don't hear back from Trakwell for support. 4. It only auto populates US addresses. 5. If you edit a customer's information who purchase you still need to fill in potential value. 6. If you write long comments in potential sales, it makes it a challenge to scroll through your contact manager.
> 
> The problem is that Doorcounts was great; user friendly, easy to search for what you needed. Now that it is Trakwell we have so many problems we keep waiting to be resolved. Hopefully one day it with function better.

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### "My feedback/designer" — 5.0/5

> **Mahfam** | *2 mai 2024* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: Details that show for every single client
> 
> **Inconvénients**: I wanted to share some feedback on the new AI system. While the recent updates have greatly improved its performance, some areas remain of concern.
The accuracy remains inconsistent, occasionally mixing up items and misidentifying shadows as people in camera feeds, which can be confusing for the team. However, I appreciate the enhancements made to features and details recently.
> 
> It is great, and helps me a lot in every single project

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1061038/trakwell)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/10016562/Trakwell/> |
| en-AE | <https://www.capterra.ae/software/1061038/trakwell> |
| en-AU | <https://www.capterra.com.au/software/1061038/trakwell> |
| en-CA | <https://www.capterra.ca/software/1061038/trakwell> |
| en-GB | <https://www.capterra.co.uk/software/1061038/trakwell> |
| en-IE | <https://www.capterra.ie/software/1061038/trakwell> |
| en-IL | <https://www.capterra.co.il/software/1061038/trakwell> |
| en-IN | <https://www.capterra.in/software/1061038/trakwell> |
| en-NZ | <https://www.capterra.co.nz/software/1061038/trakwell> |
| en-SG | <https://www.capterra.com.sg/software/1061038/trakwell> |
| en-ZA | <https://www.capterra.co.za/software/1061038/trakwell> |
| fr | <https://www.capterra.fr/software/1061038/trakwell> |
| fr-BE | <https://fr.capterra.be/software/1061038/trakwell> |
| fr-CA | <https://fr.capterra.ca/software/1061038/trakwell> |
| fr-LU | <https://www.capterra.lu/software/1061038/trakwell> |

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