--- description: Social News Desk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Social News Desk - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de gestion de réseaux sociaux](/directory/30939/social-media-management/software) > [Social News Desk](/software/1061707/social-news-desk) # Social News Desk Canonical: https://fr.capterra.ca/software/1061707/social-news-desk Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1061707/social-news-desk?page=2) > Social News Desk est le seul logiciel de gestion des réseaux sociaux spécialement conçu pour les actualités importantes et les agences gouvernementales. > > Conclusion : 9 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Social News Desk? Communiqués de presse, municipalités, administrations et agences municipales, sécurité publique, universités et éducation, soins de santé. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 9 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Social News Desk ## Contexte commercial - **À partir de**: 299,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Campagnes multiples - Ciblage du public - Collecte de données multicanal - Engagement des clients - Gestion de contenu - Gestion de la réputation numérique - Gestion de plusieurs comptes - Gestion des campagnes - Intégration des médias sociaux - Mesure des performances - Outils de collaboration - Planification des publications - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Édition automatisée ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de gestion de réseaux sociaux](https://fr.capterra.ca/directory/30939/social-media-management/software) ## Catégories connexes - [Outils de gestion de réseaux sociaux](https://fr.capterra.ca/directory/30939/social-media-management/software) - [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software) - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Logiciels similaires 1. [Cloud Campaign](https://fr.capterra.ca/software/166130/cloud-campaign) — 4.9/5 (158 reviews) 2. [Vista Social](https://fr.capterra.ca/software/1021619/vista-social) — 4.9/5 (890 reviews) 3. [Publer](https://fr.capterra.ca/software/177145/publer) — 4.8/5 (900 reviews) 4. [Instagram](https://fr.capterra.ca/software/210721/instagram) — 4.7/5 (5144 reviews) 5. [Hootsuite](https://fr.capterra.ca/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Avis ### "SND contributes to effective social media campaigns" — 5.0/5 > **Greg** | *8 février 2024* | Médias de diffusion | Taux de recommandation : 10.0/10 > > **Avantages**: SND is easy to use and incorporates all social platforms across all my properties, making one-time simultaneous posting a breeze. It also features all the metadata options I need to create an effective post. The main reason why I enjoy using SND is because the support staff is very responsive and thorough. > > **Inconvénients**: As with any program, there are sometimes bugs that hinder tasks. Over the years, however, I have not experienced a widespread, long-term outage. ----- ### "Social Media Success in Education" — 5.0/5 > **Andrea** | *16 février 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Social News Desk provides a "one stop shop" for all your social media accounts and platforms. As a social media management tool, you can quickly post, add photos and video. > > **Inconvénients**: Social News Desk has been so responsive to the user community that of course we want more. I would love to be able to post directly to the Nextdoor platform. I love that I can monitor the chatter on Nextdoor, but it would be helpful to post, as well. I also wished that I could tag partners and collaborators on LinkedIn, but I am positive it is coming in the near future. > > I started using SND when I worked in government for a Township. When I moved over to my current position in Education, I knew I needed to continue using the product. It is the most user friendly of all the social media management tools, and I have used many. It is convenient, efficient, and helps to improve engagement. As a county-wide ISD, we need to connect with parents. Knowing when to post what critical. SND has allowed us to work smarter, not harder. ----- ### "Constant technical difficulties" — 1.0/5 > **Adria** | *17 mars 2026* | Production audiovisuelle | Taux de recommandation : 0.0/10 > > **Avantages**: When the autopilot feature on SND works, it's great. But it isn't always guaranteed to work. However, when it does work it makes regular posting to social media accounts a lot easier and faster, especially on weekends when off the clock. > > **Inconvénients**: The worst part about Social News Desk has been the constant technical difficulties. There is always something wrong, whether it's autopilot posting not working, accounts randomly being disconnected, incorrect post appearance, etc. At first SND Support was great, but lately they have been terrible. They give extremely vague directions for fixing an issue without an explanation of why the issue may have occurred. And it's usually the same "solution": reconnect your social accounts. But without knowing why all these issues are happening, we have no way of preventing them from happening. There is also very limited personalization when scheduling autopilot posts; you pretty much have to go into Instagram itself to do anything such as tagging pages, collaborating posts with pages, etc. The reporting feature is also AWFUL. The data is often inaccurate, listing things like 0 impressions but 5 likes, which doesn't make sense. And the reporting is not nearly as in-depth as other softwares such as Meta Business Suite. > > Overall, SND has been a huge stress for myself and the rest of the social media team at our company. We have something go wrong with SND at least once a week, and it often takes several hours for support to get back to us, and once they do, they give us very vague, half-effort "solutions." When completing things such as social media audits, the data I retrieve from SND is highly inaccurate which makes the audit invalid. SND has been about 80% stressful and 20% useful. ----- ### "SND automation really works" — 5.0/5 > **Scott** | *8 février 2024* | Presse écrite | Taux de recommandation : 9.0/10 > > **Avantages**: We use SND's AutoPilot feature across our many social accounts. This customizable feature lets our journalists focus on gathering the news. > > **Inconvénients**: I wish the permission settings were more customizable by top-end users so we could select which features various users can access. > > Like the social world in which we live, SND continues to evolve with new products and services. ----- ### "Easy to use, saves me labor" — 4.0/5 > **Ray** | *16 février 2024* | Presse écrite | Taux de recommandation : 7.0/10 > > **Avantages**: The auto posting is the most valuable asset Social News Desk provides for me. > > **Inconvénients**: Not really a con, but I want Social News to look into connecting to Next Door, which my community uses a lot. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1061707/social-news-desk?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1061707/social-news-desk) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées