--- description: monday service : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday service - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Solutions de gestion des services informatiques](/directory/30672/it-service/software) > [monday service](/software/1069948/monday-service) # monday service Canonical: https://fr.capterra.ca/software/1069948/monday-service Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/1069948/monday-service?page=2) > Solution cloud de services informatiques qui aide les entreprises à rationaliser la gestion des cas d'assistance et des actifs, l'assistance et l'optimisation des stocks. > > Conclusion : 110 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 110 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: monday.com - **Pays**: Tel Aviv, Israël - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 31,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, turc - **Pays disponibles**: Australie, Canada, Israël, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Alerts/Escalation - Analytique - Communication multicanal - Définition des priorités - Enquêtes et feedback - Gestion de la base de connaissances - Gestion de la configuration - Gestion des billets - Gestion des boîtes de messagerie - Gestion des changements - Gestion des commentaires - Gestion des connaissances - Gestion des flux de travail - Gestion des incidents - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stocks - Gestion des tickets de support - Gestion des tâches - Logiciels CRM (gestion de la relation client) - Modèles personnalisables - Outils de collaboration - Portail libre-service - Rapports et analyses - Rapports et statistiques - Rapports informatiques - Real-Time Notifications - Suivi des ressources - Support client - Tableau de bord - Tableau de bord d'activités - Task Automation - Third-Party Integrations ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software) ## Catégories connexes - [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software) - [Logiciels pour centres de services](https://fr.capterra.ca/directory/31027/service-desk/software) - [Logiciels CRM](https://fr.capterra.ca/directory/32315/customer-support/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software) ## Logiciels similaires 1. 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[LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1727 reviews) ## Avis ### "Automate your organizations workflows" — 4.0/5 > **Joe** | *4 octobre 2024* | Entreposage | Taux de recommandation : 7.0/10 > > **Avantages**: The ability to connect to hundreds of webservices and automate anything > > **Inconvénients**: Better way to visualize complex workflows > > It was the killer app when i started using it a couple years back tieing all my workflows together ----- ### "Visual and adaptable project management" — 5.0/5 > **Deep** | *7 novembre 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: The boards and colored states on monday com make keeping track of projects fun. I like how methods and project updates can be changed as needed. > > **Inconvénients**: When there are more users, prices can go up and complex services become hard to understand. > > Monday.com is a visual project management tool for teams that is flexible. Everyone is on the same page thanks to easy access. ----- ### "Monday Review, a top-of-the-line CRM" — 4.0/5 > **Utilisateur vérifié** | *29 juillet 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Coming from a residential background, I like that I can make a contact list to properly store information about who I am speaking with, when I last contacted them, and see all of my previous conversations with the person. > > **Inconvénients**: I think the automations need a little bit of work. I have been struggling to make solid automations regarding emails being stored as contacts, and while I do have a few working automations in place, there is definitely more than can be done with this feature. The custom automations have been no help, as I feel sometimes a simple task that I am asking cannot be accomplished. Not to mention the AI chat bot to help with the automation will sometimes get confused about its own automations abilities. > > Monday has a LOT of features. So while it took me a while to get used to them, it has turned into a helpful and essential tool to help keep my work organized and up to date. Really is a game changer when it comes to bettering the customer service side of my profession. Bravo Monday\! ----- ### "OK Service at an advertisers price" — 2.0/5 > **Ryan** | *29 juillet 2025* | Construction | Taux de recommandation : 1.0/10 > > **Avantages**: I can access it anywhere > > **Inconvénients**: cumbersome. TOO MANY ADDS. I now get random popups trying to sell me things constantly > > Its OK. Kind of a time waster. The adds are unforgivable. While I am working in monday, every time I click on a hyperlink to go somewhere else, I get a popup link. ----- ### "Great Tool for Staying Organized" — 5.0/5 > **Marbelin** | *29 juillet 2025* | Ressources humaines | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it helps me, and my team stay organized. It’s easy to see all our tasks in one place. I can also set reminders, track progress, and everything is clear and simple to use. > > **Inconvénients**: Sometimes it takes a little time to learn how to use all the features. It can feel a bit confusing at first. > > My experience has been very good. Monday service helps me stay organized, work faster, and keep track of everything. It makes my job easier, and I use it every day. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/1069948/monday-service?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1069948/monday-service) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées