--- description: ServiceM8 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceM8 - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour électriciens](/directory/31006/electrical-contractor/software) > [ServiceM8](/software/110711/servicem8) # ServiceM8 Canonical: https://fr.capterra.ca/software/110711/servicem8 Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/110711/servicem8?page=2) > L'application des petites entreprises. Planifiez des tâches, créez des devis et des factures, complétez vos formulaires OHS et acceptez les paiements par carte de crédit. > > Conclusion : 311 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ServiceM8? ServiceM8 est destiné aux secteurs de l'électricité, de la plomberie, de l'aménagement paysager, de l'informatique, du nettoyage, des services CVC, de la lutte antiparasitaire, de la serrurerie, de l'immobilier, de la sécurité, de l'énergie solaire, des services immobiliers et de la réparation d'appareils électroménagers. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 311 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ServiceM8 - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 0,00 $ AU - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de contacts - Comptabilité - Devis - Devis automatisé - Estimation - Facturation - GPS - Gestion client - Gestion de la disponibilité - Gestion de projets - Gestion des calendriers - Gestion des expéditions - Gestion des factures - Gestion des flux de travail - Gestion des immobilisations - Gestion des inspections - Gestion des ordres de travail - Gestion des réservations - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Génération d'offres - Historique des clients - Historique des services - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Maintenance préventive - Paiements électroniques - Piste d'audit - Planification - Planification de la maintenance - Planification en temps réel - Pour sous-traitants en commerce/électr. industrielle - Rapports et analyses - Rapports et statistiques - Real-Time Updates - Rendez-vous récurrents - Routage - Réservation en ligne - Signature électronique - Stratégie de marque personnalisable - Suivi des tâches - Suivi des équipements - Suivi du temps - Suivi du temps en ligne - Suivi du temps et des dépenses - Synchronisation du calendrier - Third-Party Integrations ... et 14 fonctionnalités supplémentaires ## Intégrations (10 au total) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels pour entreprises de dératisation](https://fr.capterra.ca/directory/30592/pest-control/software) - [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software) - [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews) 3. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 4. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews) ## Avis ### "Was good but not for me" — 2.0/5 > **GWEN** | *12 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: I like the fact that the peogram has a calendar and your able to add customers details whwn booking services > > **Inconvénients**: I disnt like the fact that i wasnt able to have users or employee update their availability. For my service company, that was very critical for me. > > Its a good progam, and likes some features but sadly with the structure of my compaglny, i needed the ability to have on demand availability and poating to have people pick up jobs as they become available. There was also no option to include tasks for forms to jobs. All of which i need. ----- ### "I love this product. I am a daily user and use it for all of my online invoicing for my business." — 5.0/5 > **Timothy** | *12 décembre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: My favorite feature is the way you can send via email, a past due notice for your invoices and how easy it is to customize all email templates. Customize your quotes, estimates, invoices, past due invoices, and schedule the past due invoice notice date > > **Inconvénients**: Only that you can only schedule one follow-up past due invoice. I would like to send past due notices every 15, 30, 45 days and send demand for payment emails at 60 and 90 days and then a notice for collections notice at 112 days stating past due account goes into collection at 120 days - Then it is out of our hands - > > A real time-saver and great for monitoring all invoice statuses - ----- ### "Needs Improvement" — 4.0/5 > **Guida** | *31 janvier 2024* | Eau/gaz/électricité | Taux de recommandation : 4.0/10 > > **Avantages**: It is easy to use, affordable and customisation of quotes, invoice templates. Has some great features like client reminder emails/sms Mobile app is great for field techs Integration with Xero > > **Inconvénients**: Support is via chat only and they often don't know why errors/issues occur Illogical features such as when you reply to a client enquiry in the inbox, all email replies will go to the inbox enquiry regardless of whether you have converted the job. This means manually copying and pasting all correspondence into the job which is a huge time waster Reoccuring jobs are based on 24 hours not work hours of 8 or whatever your work hours are set to so when booking a job over several consecqutive days its appears in the calendar incorrectly which confuses not only the clients but also field techs. Needs to be changed to work hours for our specific business Tutorials are often not updated to the curren version of SM8 so can be confusing Some functions perform illogically A lack of desire to implement improvements that would benefit many trade business' > > Whilst its been good for the most part it can be very frustrating when illogical things happen and they just throw their hands up and say or well that's just how it works. ----- ### "large Fees." — 1.0/5 > **Simon** | *31 juillet 2025* | Fabrication électrique/électronique | Taux de recommandation : 2.0/10 > > **Avantages**: Easy to use. Value for money monthly fees with the option to scale when required. There app is easy to use. > > **Inconvénients**: Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses. > > Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected. ----- ### "Very pleased that we chose ServiceM8 as my work management system." — 4.0/5 > **Marcus** | *7 février 2024* | Eau/gaz/électricité | Taux de recommandation : 9.0/10 > > **Avantages**: It's a completely joined up system and it has streamlined our back office operation. Customers love the notifications when an engineer is enroute. > > **Inconvénients**: We haven't encountered major stumbling blocks with ServiceM8. The only criticisms are that it is not as intuitive as I would have imagined and integration with Google Calendar could be better (an issue with Google Calendar apparently). > > It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been pretty easy. You do have to mould some of your traditional working practices to fit the system, but I'm quite opening to finding newer and more efficient ways of working. There is lots of guidance available and the support team have been great. We've also hade to change from Adroid to iPhone at the same time, as ServiceM8 is only available on iPhone. ServiceM8 have helped with the cost of the change. Without doubt we have selected the most appropriate system. It has transformed the way we work. The efficiency the system has provided has probably halved our admin time. ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/110711/servicem8?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/110711/servicem8) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées