--- description: Bonterra Network for Good : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Network for Good - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des dons](/directory/30548/donation-management/software) > [Bonterra Network for Good](/software/111128/bonterra-guided-fundraising) # Bonterra Network for Good Canonical: https://fr.capterra.ca/software/111128/bonterra-guided-fundraising Page : 1/39\ Suivant: [Page suivante](https://fr.capterra.ca/software/111128/bonterra-guided-fundraising?page=2) > Un logiciel de collecte de fonds, de gestion des donateurs et de sites de dons qui a aidé plus de 125 000 organismes à but non lucratif à collecter 2,4 milliards de dollars. > > Conclusion : 937 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bonterra Network for Good? Network for Good propose un logiciel de gestion des donateurs intégré aux principaux sites de collecte de fonds et un coaching personnalisé pour les organismes à but non lucratif en pleine croissance basés aux États-Unis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 937 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Bonterra - **Pays**: Washington, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Billetterie - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Enchères en ligne - Facturation - Gestion de la communication - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des offres - Gestion des promesses de don - Gestion des reçus - Gestion des événements - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mise en vente en ligne - Option d'achat instantané - Promotion sociale - Rapports et analyses - Rapports et statistiques - Traitement des paiements ## Intégrations (1 au total) - QuickBooks Online ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) ## Catégories connexes - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels pour enchères](https://fr.capterra.ca/directory/30528/auction/software) - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 4. [Zeffy](https://fr.capterra.ca/software/220131/zeffy) — 4.8/5 (479 reviews) 5. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Avis ### "Poor customer service" — 1.0/5 > **Carolyn** | *27 septembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: features: email management and donation pages in one product > > **Inconvénients**: bad reporting options few options for customizing fields poor customer service > > Bonterra's product works ok, it's difficult to pull accurate data because of the lack of options for soft-credit management, and there are not reporting options. In general you can't do global changes and the options for custom fields are not robust. There are MANY better, cheaper options out there right now for a CRM if the main thing you need is quality data management and reporting. That said, the main reason for this review is Bonterra as a company seems to be going for the buying up all the small companies to weed out competition strategy instead of actually improving their product or user experience. Since they bought out Network for Good we went from having an account representative who we could get on the phone to having to beg to get in the faceless cue of a ticketing system whenever I have any issue. The customer service is now gone and no apologies made, we are just a number. ----- ### "Vivian's Door Network For Good Review" — 5.0/5 > **Janice** | *14 juin 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The software is feature packed and there is great customer support. An individual coach makes the experience operating the software within the framework of your fundraising efforts is the icing on the cake. > > **Inconvénients**: There are a lot of moving pieces, so you have to stay abreast of the software. > > I've had an overall great experience with Network For Good. My coach makes sure that I know how to use the software to accomplish our fundraising goals. ----- ### "Such a great tool ...especially for a new non-profit or ministry" — 4.0/5 > **Angela** | *25 mars 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: When we began as a new organization - this was a super useful and helpful tool for us. We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more about the trends of our donors. > > **Inconvénients**: I appreciate the confidentiality and security of the platform but wish that as an organization we could be trusted to input our donors as they join us into NFG with thier recurring donation commitment and if given to us the credit card information they provide us. Many donors I feel will give on the spot at an event by writing in the payment information but so many are still intimidated by the QR code, and getting on a device to do it whether there or at home when they may forget. I also wish the month end ( LDOM) Dashboard would be still be there with all the graphs etc....maybe saved somewhere so on the 5th as I prepare for board meeting the graphs would be there. > > As the Founder, Exec. D. I used NFG more often than I do today in the early years - however I do appreciate the way that it has helped guide us with donor development. My most recent Director of Admin was really able to organize our groups, and contacts in a way that was more helpful for us, we are still not super savvy with our Bonterra Guided Fundraising...we seem to be always running at such a fast pace in our ministry that we lack the time to sit through all the webinars and read the very many emails that come through but we do feel it is a great product and look forward to utilizing it a bit more in the future. ----- ### "Lack of customer support" — 1.0/5 > **Brandon** | *10 février 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: Was great when it was network for good and could speak to a live dedicated representative. > > **Inconvénients**: No customer support exists its and when you open an email ticket you get a generic response with no resolution. > > If you value real customer service, look elsewhere. Since this company’s corporate acquisition, the quality of support has completely deteriorated. What used to be a responsive and helpful service has now turned into an impersonal, automated nightmare. We had an ongoing issue that was never resolved because we could never reach a live person. Every attempt to contact customer service resulted in automated replies, endless ticket numbers, and generic responses—but never an actual human being willing to take ownership of the problem. There was zero accountability and no attempt to genuinely assist us. The final straw? Instead of resolving our issue or offering a real solution, the company canceled our account without our consent. Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service. This is a perfect example of how a corporate takeover can ruin a once-reliable company. When customer service is replaced by cost-cutting measures and automation, the result is a company that no longer cares about the people who keep them in business. If you want to be treated like a valued customer—not just a support ticket number—choose a company that still offers live, human support. Find a provider that actually listens, addresses concerns, and prioritizes service over profit. This company has proven that customers are no longer a priority, and that’s why we’re taking our business elsewhere. ----- ### "Very satisffied" — 5.0/5 > **Susan** | *21 mars 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Very helpful information. All presenters were focused, friendly and effective communicators. > > **Inconvénients**: Not a thing. The information was useful - no straying off topic - and the presenters made their work and mine seem human and accessible. > > I always learn useful information and appreciate the real people at Bonterra pitching in to help. ----- Page : 1/39\ Suivant: [Page suivante](https://fr.capterra.ca/software/111128/bonterra-guided-fundraising?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/111128/bonterra-guided-fundraising) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées