---
description: HR Acuity : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: HR Acuity - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'analyse criminelle](/directory/30572/investigation-management/software) > [HR Acuity](/software/111531/hr-acuity-on-demand)

# HR Acuity

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> Une solution d'enquête et de gestion des relations entre collaborateurs sur laquelle les entreprises s'appuient pour suivre, analyser et enquêter sur ces préoccupations de manière adéquate.
> 
> Conclusion : 31 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise HR Acuity?

Soins de santé&#10;Enseignement supérieur&#10;Services financiers&#10;Technologie&#10;Manufacture&#10;K-12&#10;Hôtellerie&#10;Autres secteurs d'activité

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 31 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: HR Acuity
- **Pays**: Summit, É.-U.
- **Fondé**: 2006

## Contexte commercial

- **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Base de données intégrée
- Gestion de la conformité
- Gestion des admissions
- Gestion des cas
- Gestion des contacts
- Gestion des documents
- Gestion des données
- Gestion des incidents
- Outils de collaboration
- Profils de sujets
- Rapports et analyses
- Rapports et statistiques
- Suivi des interactions
- Suivi des problèmes
- Workflow configurable

## Intégrations (10 au total)

- HRIS
- Microsoft Azure
- Microsoft Entra Verified ID
- NAVEXEngage
- Okta
- Ping Identity
- SAP SuccessFactors HCM
- ServiceNow
- Workday Financial Management
- Workday HCM

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels d'analyse criminelle](https://fr.capterra.ca/directory/30572/investigation-management/software)

## Catégories connexes

- [Logiciels d'analyse criminelle](https://fr.capterra.ca/directory/30572/investigation-management/software)
- [Logiciels de gestion des plaintes](https://fr.capterra.ca/directory/30674/complaint-management/software)

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3. [Neocase HR](https://fr.capterra.ca/software/85956/neocase-hr) — 4.3/5 (7 reviews)
4. [XM for Customer Experience](https://fr.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews)
5. [Case IQ](https://fr.capterra.ca/software/73201/Case-IQ) — 4.6/5 (11 reviews)

## Avis

### "Thoughts on HR Acuity" — 5.0/5

> **Buster** | *26 octobre 2016* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: Its easy to use, but makes sure you provide needed information.
> 
> **Inconvénients**: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.
> 
> We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information.  I think you can make it as simple or as detailed as necessary.&#13;&#10;&#13;&#10;However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick  to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution.&#13;&#10;&#13;&#10;I highly recommend HR Acuity.

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### "HR Acuity rocks\!" — 5.0/5

> **Janet** | *1 juillet 2020* | Défense et aérospatiale | Taux de recommandation : 10.0/10
> 
> **Avantages**: Integration with current HR software&#10;Ease of: configuration, implementation, daily usage&#10;Reporting and analytics&#10;HR Acuity has a robust online support and training center&#10;Responsiveness and customer service from all our HRAcuity contacts is outstanding
> 
> **Inconvénients**: Can't think of anything we don't like or that doesn't meet our needs.
> 
> The HR acuity team accepts customer input and continually makes updates and enhancements to the product, especially in the area of reporting and analytics.  An added and unexpected bonus are the networking, webinars, and surveys HR Acuity regularly provides.   We have found an excellent community of Employee Relations leaders and practitioners.

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### "User Friendly" — 2.0/5

> **Lissa** | *26 octobre 2016* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10
> 
> **Avantages**: User friendly
> 
> This software has simplified the employee documentation and streamlined process for our organization.

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### "Superb Aide to Conducting Professional Consistent Investigations" — 5.0/5

> **Maureen** | *22 octobre 2010*
> 
> **Avantages**: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator.  For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation.  The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well.&#13;&#10;&#13;&#10;The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. &#13;&#10;&#13;&#10;I highly recommend this system to anyone who conducts even ONE investigation a year.  The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.
> 
> **Inconvénients**: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations.  Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.
> 
> High quality, cost effective product.  Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

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### "Review" — 4.0/5

> **Anne** | *1 juillet 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use. Reporting and analytics are also easy and helpful.
> 
> **Inconvénients**: Unable to add fields to primary case page. I understand that this is being worked on now.
> 
> Ensuring that all ER info is in one place. Overall experience has been positive.

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