--- description: FieldEdge : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEdge - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'affectation du personnel](/directory/30059/service-dispatch/software) > [FieldEdge](/software/111740/fieldedge) # FieldEdge Canonical: https://fr.capterra.ca/software/111740/fieldedge Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/111740/fieldedge?page=2) > Le logiciel idéal pour gérer l'ensemble de votre entreprise : FieldEdge vous aide à gagner du temps et à gagner plus d'argent \! > > Conclusion : 312 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FieldEdge? FieldEdge propose un logiciel pour interventions disponible à un prix avantageux et accompagné d'un support client haut de gamme. Découvrez pourquoi FieldEdge est le partenaire de confiance des fournisseurs de services CVC et de plomberie depuis plus de 35 ans. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 312 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Xplor Technologies - **Pays**: Atlanta, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Base de données des coûts - Coût des tâches - Devis - Estimation des coûts - Facturation - GPS - Gestion client - Gestion de projets - Gestion des contrats/licences - Gestion des expéditions - Gestion des factures - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Historique des services - Intégration QuickBooks - Logiciels CRM (gestion de la relation client) - Maintenance préventive - Paiements électroniques - Planification - Planification de la maintenance - Pour sous-traitants en commerce/électr. industrielle - Rapports et statistiques - Real-Time Updates - Recouvrement des paiements sur le terrain - Routage - Signature électronique - Stockage de documents - Suivi des tâches - Suivi des équipements - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations - Traitement des paiements ## Intégrations (14 au total) - Broadly - Customer Lobby - Dispatch - Docusign - HVACBizPro - Mailchimp - Podium - QuickBooks Desktop - QuickBooks Online - ReviewBuzz - Sage Intacct - Twilio - Xplor Pay - pulseM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software) ## Catégories connexes - [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software) - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software) - [Logiciels pour volets roulants et portes de garage automatiques](https://fr.capterra.ca/directory/31415/garage-door/software) ## Logiciels similaires 1. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (339 reviews) 2. [Service Fusion](https://fr.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 3. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2743 reviews) 4. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (490 reviews) 5. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) ## Avis ### "Mon avis sur FieldEdge63" — 4.0/5 > **Sébastien** | *14 juillet 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: fieldedge aide beaucoup dans la gestion des interventions et le suivi des activités terrain Tout est centralisé. > > **Inconvénients**: je n’ai pas utiliser longtemp ce logiciel pour decouvrir plus de probleme mais je pense que ses fontionnnalite sont pas facile a comprendre ----- ### "Receiving field edge" — 4.0/5 > **Bhawna** | *9 août 2026* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: FieldEdge is easy to use and provides helpful tools for scheduling, dispatching, invoicing, and managing customer information. It helps streamline daily field service operations and keeps important information organized. > > **Inconvénients**: Some features can take time to learn, and the interface could be more modern and customizable. Managing larger amounts of information can also feel a little overwhelming at times. > > Overall, my experience with FieldEdge was positive. It is a useful platform for managing field service operations, improving scheduling and organization, and keeping customer and job information in one place. ----- ### "A great tool for the contractor with several teams in the field" — 3.0/5 > **Christopher** | *17 janvier 2019* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: I easily communicate vital instructions and resources to my teams in the field allowing me to manage multiple projects in several areas . Works great when working in storm zones where rapidly deploying subs is a must. > > **Inconvénients**: It has taken some time to effectively use this software . > > This software over all has served me well and I will continue to use it . ----- ### "Helps manage, organize, and grow your service business." — 5.0/5 > **Dan** | *14 avril 2021* | Construction | Taux de recommandation : 9.0/10 > > **Avantages**: FieldEdge has been instrumental in helping our business automate so many of the daily tasks of operating our service business. From tracking how marketing works, setting up new service calls through our dispatcher, informing our techs where and when they need to be at jobs, invoicing, quoting, historical work completed, and even uploading photos. By in large, FieldEdge has the service process covered and help companies that use it, become better at communicating with customers, employees, and management. I have been impressed with most every feature that they offer. The one feature which I think has helped us grow the most is the use of packages. A package is a grouping of items that are typically sold together. These packages have the individual items used to create the package as invisible to the consumer and a blank freeform data field to explain what the package is. The use of packages has grown our average sales ticket and improved the efficiency of our technicians. Customer love that they get detailed written invoices and quotes promptly emailed to them. Dispatchers love see where the techs are in the day so they can squeeze in an extra service call or two. From an owner and management side of things, I sincerely appreciate how this tool helps customer, dispatcher(s), field service technicians, and our management to all work together. > > **Inconvénients**: Can't really think of any major cons. There are some "Wish-List" items which I have for fine tuning the software, but they are minor disadvantages. One such example is the history of customer interactions. It is visible on the mobile application, but it isn't easily viewed. For example, it may say that we had an invoices in May 2016, September 2017, February 2019, and July 2020. To find if a customer purchased a widget from us, we have to review each invoice to "hunt" for the widget and when or if it was sold by us. > > I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well. Although implementation took some time and we still are improving our data set, we are glad that we selected to use FieldEdge as our SMS (Service Management Software). It truly brought our company from where we were to the next level. We are now a more consistent, more efficient, and more profitable company. If you do select FieldEdge to help your company, my one piece of sage advice is to spend time building out your pricebook for your Field Service Technicians. Adding photos, detailed descriptions, and the like will help them select the right part for the job and help you make sure you are billing the customer for the right part,.....etc.... etc.... ----- ### "FieldEdge: A Fair Review" — 3.0/5 > **David** | *4 avril 2025* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: Compared to other CRMs, it's okay. It does what it is designed to do. > > **Inconvénients**: A lot less intuitive than say, ServiceTitan. > > It was alright, getting data was kind of a pain, but that honestly could be the company that was entering the data. The old "Garbage In, Garbage Out" thing. ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/111740/fieldedge?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/111740/fieldedge) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées