--- description: ClickTale : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClickTale - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de web analytics](/directory/30073/web-analytics/software) > [ClickTale](/software/113270/clicktale) # ClickTale Canonical: https://fr.capterra.ca/software/113270/clicktale Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/113270/clicktale?page=2) > Regarder le comportement de navigation réel. Optimisez la convivialité du site web. Augmentez les taux de conversion. Visualisez le comportement de l'utilisateur avec des heat maps. > > Conclusion : 9 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 9 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ClickTale ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Chine, Inde, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse de texte - Analyse des comportements - Collecte de données multicanal - Gestion des enquêtes et sondages - Heatmaps - Rapports et analyses - Suivi des interactions entre utilisateurs - Tableau de bord - Web analytics ## Intégrations (2 au total) - Mailchimp - Salesforce Marketing Cloud ## Ressources d'aide - FAQ/forums - Base de connaissances ## Category - [Outils de web analytics](https://fr.capterra.ca/directory/30073/web-analytics/software) ## Catégories connexes - [Outils de web analytics](https://fr.capterra.ca/directory/30073/web-analytics/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Outils de heatmap](https://fr.capterra.ca/directory/30977/heatmap/software) - [Logiciels de test utilisateur](https://fr.capterra.ca/directory/32295/user-testing/software) - [Logiciels de monitoring website](https://fr.capterra.ca/directory/10021/website-monitoring/software) ## Logiciels similaires 1. [Lucky Orange](https://fr.capterra.ca/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Freshsales](https://fr.capterra.ca/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Hootsuite](https://fr.capterra.ca/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Avis ### "Clicktale Review" — 5.0/5 > **foster** | *14 décembre 2021* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: Clicktale records and analyze my prospects in real time and gives me feedback on how they are interacting with my marketing sales funnel. It's easy to install with a unique value proposition with an insane granular data analysis. Clicktale has video recording of my clients entire session on my website > > **Inconvénients**: Tracking tags slows down my entire website. Watching one recording after the other is time consuming. > > Clicktale has comprehensive page reports and very easy to implement. It pinpoints conversion leakages on my landing pages ----- ### "Expensive, but worth it\!" — 5.0/5 > **Joel** | *25 février 2019* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: - Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers > > **Inconvénients**: - Can be cost prohibitive for most small businesses > > We used ClickTale to see how our web site users were interacting with our content and all I can say is wow\! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors. ----- ### "Not the greatest" — 3.0/5 > **Erin** | *30 mars 2018* > > **Avantages**: The concept behind the software sounds great\! Being able to see all how people interact with your website from screen recordings, heat maps, etc... but in reality it never really worked that well for my company. The one good thing the company did was provide on-site training for the product. However, even after the training it felt it was super hard to use. > > **Inconvénients**: We have a large, multinational corporation with users from around the globe in multiple languages and currencies. Our codebase is more than 20 years old and our product is very complex. Because of this, our subscription never really got set up so well that I found any use for the software. It seemed like something was always going wrong, no screen recordings were available, etc... every time I sat down to try to find something it was hard to figure out where to go and what to click on. The usability really needed a serious improvement. In the end, we cancelled our subscription as the money we were paying and the use we got out of it didn't make sense. I would not recommend it unless you have a very simple product with a new codebase. ----- ### "Excellent Web Analytics Tool for Optimizing User Experience" — 4.0/5 > **Utilisateur vérifié** | *16 mars 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: I have been using ClickTale for my business for the past year, and it has proven to be an essential tool in optimizing the user experience on my website, I find ClickTale's interface is easy to navigate, making it simple to access and understand the data provided and it's unique features such as heat maps, session replays, and conversion funnels have helped me gain valuable insights into my customers' behavior and preferences. > > **Inconvénients**: It does not integrate with as many third-party tools as some other web analytics tools, limiting its overall functionality ----- ### "Mobile experience monitor" — 5.0/5 > **Carine Sylvie** | *28 novembre 2023* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: The best software to monitor mobile app experience. Very practice to uderstand users behaviour. > > **Inconvénients**: The princing can be considered as a litle higher compared to competitors. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/113270/clicktale?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/113270/clicktale) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Données structurées