--- description: WebRezPro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebRezPro - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [WebRezPro](/software/113348/webrezpro) # WebRezPro Canonical: https://fr.capterra.ca/software/113348/webrezpro Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/113348/webrezpro?page=2) > WebRezPro est un PMS (Property Management System) cloud tout-en-un conçu pour les établissements de tous types et de toutes tailles. > > Conclusion : 218 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise WebRezPro? Hôtels, motels, centres de vacances, auberges, bed \& breakfasts, terrains de camping, locations saisonnières, chambres d'hôtes, locations de plusieurs propriétés avec jusqu'à 100 chambres. Il coûte 5 dollars par mois et par chambre (montant minimum : 60 dollars par mois). ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 218 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: World Web Technologies - **Pays**: Calgary, Canada - **Entreprise fondée en**: 1994 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Barbade, Belgique, Bermudes, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Bélize, Canada, Chine et 98 de plus ## Fonctionnalités - Automatisation du marketing - Base de données de biens - Carte du site - Communications avec les invités - Comptabilité - Comptabilité fournisseurs - Entrée et sortie des invités - Facturation - For Hostel/Dorm Managers - Gestion de l'expérience invité - Gestion de la communication - Gestion de la maintenance - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des documents - Gestion des employés - Gestion des inscriptions - Gestion des recettes - Gestion des réservations - Gestion des réservations - Gestion des réservations de site - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Notes de réservation - Paiements en ligne - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Réservation en ligne - Réservations de groupe - Réservations en ligne - Self Check-In/Check-Out - Support client - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements ## Intégrations (86 au total) - 3CX - ALICE - Airbnb Calculator Spreadsheet - Aireus - Akia - Ascent360 - Avaya Experience Platform - Birdeye - Book4Time - BookingPal - Breezeway - CartStack - Constant Contact - Duve - Elavon ... et 71 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels pour auberges de jeunesse](https://fr.capterra.ca/directory/31457/hostel-management/software) - [Logiciels de gestion locative immobilière](https://fr.capterra.ca/directory/30929/rental-property-management/software) - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) - [Logiciels de comptabilité pour gestion des biens](https://fr.capterra.ca/directory/32654/property-management-accounting/software) ## Logiciels similaires 1. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (480 reviews) 2. [rezStream](https://fr.capterra.ca/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews) 3. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1598 reviews) 4. [Breezeway](https://fr.capterra.ca/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [Yanolja Cloud Solution Property Management System (PMS)](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) ## Avis ### "Wonderful experience" — 5.0/5 > **Jaxy** | *6 mai 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Our trainer \[sensitive content hidden\] was absolutely wonderful\! so patient and helpful\! Really felt that she went above and beyond\! > > **Inconvénients**: So far all great\! Have no negatives to report at this time. Would recommend to others. Account Rep and trainer have been wonderful\! > > From the beginning with our Account Rep \[sensitive content hidden\] to our trainer \[sensitive content hidden\] is has been a great experience\! Both \[sensitive content hidden\] are exceptional to work with\! ----- ### "Careful who you get into bed with" — 1.0/5 > **Jason** | *13 avril 2026* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: WebRezPro is a decent bit of software, but things have gone very much downhill since they were acquired by FullSteam. They have shifted from attempting to put out a great PMS, to seemingly solely figuring out how to squeeze their existing client base for "below the line dollars" by forcing you to switch to their payment processing. > > **Inconvénients**: When considering their payment processing, they absolutely refuse to put their best foot forward unless you prove to them exactly what you are paying elsewhere. Their initial "best foot forward" was roughly 10x what they came back with after we capitulated and provided them statements....and getting things in writing from them was like pulling teeth. When we made it clear that having our payment provider be the same as the PMS was a problem from a future competition standpoint, and asked them to lock in their margin at a fixed rate or tied to inflation, they refused. They have now given us 2 months notice that they are nearly tripling our monthly price for WebRezPro unless we switch to their payment provider....full well knowing that changing PMSes is not a 2 month project, especially for a small property. Its straight up bully tactics holding us hostage. > > For the first 6 years, things were very good. Since the acquisition by FullSteam, the focus, pride, wanting to do business in a reputable and hotel-focused fashion is gone. I cannot say anything good about fullsteam. ----- ### "Tofino Swell Lodge reivew" — 5.0/5 > **Sarayha** | *4 mai 2026* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: how intuitive and easy it is to use, the layout is clean and straightforward, which makes day-to-day tasks like managing reservations, guest details, and availability really smooth. We also really liked how everything is in one place—it keeps things organized and saves a lot of time. The system feels reliable, and it’s clear it’s built with hospitality in mind. > > **Inconvénients**: While overall we’ve had a positive experience, there are a few areas that could be improved, very happy with the system. > > Overall, our experience with WebRezPro has been very positive. It’s a reliable system that helps keep our day-to-day operations organized and running smoothly. Once you get familiar with it, it becomes a really useful tool for managing reservations, guest information, and availability all in one place. ----- ### "Webrez boutique inn review" — 5.0/5 > **Jake** | *24 juillet 2026* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The accessibility to customer support is extraordinary. No wait times, and support agent knowledge is the \#1 reason I’m with web rez pro. The booking management is clean intuitive. > > **Inconvénients**: What the user sees could be more visually appealing and updated. Also being able to see daily rates on the calandra while you are selecting dates to search availability, would be advantageous. > > I have had a great experience so far, and really value the access to live agent support, who are knowledgeable and can communicate clearly. ----- ### "Great Customer Support" — 5.0/5 > **Kate** | *2 mars 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: the video/shared screen was so helpful in navigating my questions > > **Inconvénients**: although the training videos are helpful, in my case - I am not the one to have set up the system from start - it means at times I have a hard time finding exactly what I'm looking for. > > so good. Webrez customer service is the best. the platform is complicated and detailed. the more I learn, the more I realize I have so much learning to do. your support staff are patient and understanding. ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/113348/webrezpro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/113348/webrezpro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées