--- description: Vertafore AMS360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertafore AMS360 - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de workflow](/directory/30091/workflow-management/software) > [Vertafore AMS360](/software/113472/vertafore-ams360) # Vertafore AMS360 Canonical: https://fr.capterra.ca/software/113472/vertafore-ams360 Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/113472/vertafore-ams360?page=2) > Solution cloud de gestion d'assurance qui permet aux agents indépendants, courtiers et autres de gérer leur base de clientèle, les risques, etc. > > Conclusion : 58 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Vertafore AMS360? Conçue pour les agents indépendants, les courtiers et les entreprises de toutes tailles, cette solution cloud de gestion d'assurance permet de gérer la base de clientèle, les risques, les transactions réglementaires, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 58 Avis | | Simplicité | 3.2/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Vertafore - **Fondé**: 1991 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Configuration des workflows - Contrôles/Permissions d'accès - Gestion des documents - Gestion des formulaires - Gestion des tâches - Rapports et analyses - Recherche/Filtre ## Intégrations (5 au total) - AgencyZoom - Agentero - Formstack Sign - Prophix One - ePayPolicy ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Jira](https://fr.capterra.ca/software/19319/jira) — 4.4/5 (15314 reviews) 2. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Asana](https://fr.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Zapier](https://fr.capterra.ca/software/130182/zapier) — 4.7/5 (3044 reviews) 5. [TaxDome](https://fr.capterra.ca/software/186749/taxdome) — 4.7/5 (3586 reviews) ## Avis ### "Great product" — 4.0/5 > **Susan J.** | *16 juillet 2019* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I've used Vertafore software as a platform for company manuals at several different companies. The most helpful features are the saved links that can be renamed and organized, as well as the quick links offered on the home page. > > **Inconvénients**: Just because of the volume of data being searched, sometimes I have trouble with the search function, if I am starting from scratch. I can usually find what I need eventually, but it sometimes takes longer than I like. > > Overall, the platform is the perfect way to standardize manuals and make information easy to find, read, and manage. ----- ### "Great Agency Management System" — 4.0/5 > **Joshua** | *1 octobre 2019* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I love that this software will do exactly what I want it to do. Most importantly running reports. If I run a report I get exactly the results I want, there's no guessing the output data, and when I run the report again the data is the same. > > **Inconvénients**: No One likes accord forms. I wish this product was more integrated with Accord forms, where I could search for what I wanted and it was prefilled accordingly. > > This product is more expensive than competitors, but at least I know it will get the job done. It doesn't break, it gives accurate data, and the customer support is amazing. ----- ### "AMS360 Old DB2 Engine Developed Before the Internet" — 2.0/5 > **Kathryn** | *3 octobre 2020* | Assurance | Taux de recommandation : 1.0/10 > > **Avantages**: Easy to customize activity, attachment and suspense categories to agency's culture. > > **Inconvénients**: Cost- it is staggering that Vertafore charges premium user rates for a product engine developed 1989-92 (before the internet). Clunky DB2 database indexing requires massive space. No capability to set up nested folders for activity display. Grouping assignment requires multiple reports requiring export to Excel for any sort of reason. Limited integrated apps for modern coverages like cyber, EPLI, pollution. No ability to rearrange e-forms display for non-integrated certificates and applications. Claims data capture is limited and does not populate loss notices correctly. Accounting is archaic dual entry GL. Clunky certificate/ app display in e-forms do not allow display reorganization in tree forcing creation of an integrated form with a non-integrated attachment. Marketing/Submission module is limited and does not interface well with suspense. This fossil should be burried. > > Sensitive entry in property modules throws numerous exception errors. Navigation in every aspect requires clicking through fields rather than allowing tab to preserve data integrity. Constant toggling in and out of apps is required for tedious data entry to be preserved. Import/Export feature has limited information capture. Product may be suitable for agency working with small business or personal lines. Downloads are fraught with errors in old AL3 flat files but cost is prohibitive. This product is definitely not suited to agencies working in upper middle or large market accounts. ----- ### "A Necessary Evil" — 4.0/5 > **Utilisateur vérifié** | *20 septembre 2018* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: Preview Pane in the policies view. I have mine set to show activities which is very helpful and much less time consuming than wading thru the activity screen. > > **Inconvénients**: Many features having to do with searching are not user friendly or intuitive. We should be able to search activities - in the view options - by keywords in the description field. Right now, I have to search Outlook and find an email with the information and then go to that date in activity to find what I’m looking for. This also means I can’t delete emails from Outlook because I’m using them as a search tool for activity in AMS. Very annoying and time consuming. > > You get used to it because you have to use it every day. I have found ways around the clunky interface which makes it more tolerable but MUCH improvement can be made. We’ve used it for at least 7 years. ----- ### "AMS360 is a complete agency management system for most insurance" — 4.0/5 > **Utilisateur vérifié** | *26 septembre 2019* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: This might be the gold standard for agency management systems. It is very competent for several insurance products. > > **Inconvénients**: The software is pricey. It is very complex and can be a challenge for users that aren't the most proficient with technology. It can be buggy and glitchy for novice users. > > I was satisfied when using the software except when we had new users or non-savvy tech users. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/113472/vertafore-ams360?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/113472/vertafore-ams360) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées