---
description: Vertafore AMS360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Vertafore AMS360 - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de workflow](/directory/30091/workflow-management/software) > [Vertafore AMS360](/software/113472/vertafore-ams360)

# Vertafore AMS360

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> Solution cloud de gestion d'assurance qui permet aux agents indépendants, courtiers et autres de gérer leur base de clientèle, les risques, etc.
> 
> Conclusion : 59 utilisateurs lui ont donné la note de **3.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Vertafore AMS360?

Conçue pour les agents indépendants, les courtiers et les entreprises de toutes tailles, cette solution cloud de gestion d'assurance permet de gérer la base de clientèle, les risques, les transactions réglementaires, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.5/5** | 59 Avis |
| Simplicité | 3.2/5 | D'après l'ensemble des avis |
| Support client | 3.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Vertafore
- **Entreprise fondée en**: 1991

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Configuration des workflows
- Contrôles/Permissions d'accès
- Gestion des documents
- Gestion des formulaires
- Gestion des tâches
- Piste d'audit
- Rapports et analyses
- Recherche/Filtre

## Intégrations (5 au total)

- AgencyZoom
- Agentero
- Formstack Sign
- Prophix One
- ePayPolicy

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)

## Catégories connexes

- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)
- [Logiciels pour compagnie d'assurance](https://fr.capterra.ca/directory/20035/insurance-agency/software)

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4. [Zapier](https://fr.capterra.ca/software/130182/zapier) — 4.7/5 (3082 reviews)
5. [TaxDome](https://fr.capterra.ca/software/186749/taxdome) — 4.7/5 (3626 reviews)

## Avis

### "Great product" — 4.0/5

> **Susan J.** | *16 juillet 2019* | Assurance | Taux de recommandation : 8.0/10
> 
> **Avantages**: I've used Vertafore software as a platform for company manuals at several different companies. The most helpful features are the saved links that can be renamed and organized, as well as the quick links offered on the home page.
> 
> **Inconvénients**: Just because of the volume of data being searched, sometimes I have trouble with the search function, if I am starting from scratch. I can usually find what I need eventually, but it sometimes takes longer than I like.
> 
> Overall, the platform is the perfect way to standardize manuals and make information easy to find, read, and manage.

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### "Great Agency Management System" — 4.0/5

> **Joshua** | *1 octobre 2019* | Assurance | Taux de recommandation : 8.0/10
> 
> **Avantages**: I love that this software will do exactly what I want it to do.  Most importantly running reports.  If I run a report I get exactly the results I want, there's no guessing the output data, and when I run the report again the data is the same.
> 
> **Inconvénients**: No One likes accord forms.  I wish this product was more integrated with Accord forms, where I could search for what I wanted and it was prefilled accordingly.
> 
> This product is more expensive than competitors, but at least I know it will get the job done.  It doesn't break, it gives accurate data, and the customer support is amazing.

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### "Redundant and inconsistent interface that forces too many manual workarounds" — 2.0/5

> **DJ** | *3 septembre 2026* | Assurance | Taux de recommandation : 2.0/10
> 
> **Avantages**: The software contains the necessary data fields required for day-to-day agency management, but navigating them is overly complicated.
> 
> **Inconvénients**: Inconsistent Data Entry: The user interface lacks uniform design logic. For example, some screens require clicking an on-screen delete button, while other functions force you to use the physical delete key on your keyboard.&#10;Redundant and Clunky: The system feels highly redundant and frequently glitchy and the platform is not intuitive. Daily usage requires constantly figuring out manual workarounds just to complete standard tasks.
> 
> Online training links are extremely difficult to navigate. When a relevant section is found, the documentation usually fails to address specific practical user questions.

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### "A Necessary Evil" — 4.0/5

> **Utilisateur vérifié** | *20 septembre 2018* | Hôtellerie | Taux de recommandation : 7.0/10
> 
> **Avantages**: Preview Pane in the policies view.  I have mine set to show activities which is very helpful and much less time consuming than wading thru the activity screen.
> 
> **Inconvénients**: Many features having to do with searching are not user friendly or intuitive. We should be able to search activities - in the view options - by keywords in the description field. Right now, I have to search Outlook and find an email with the information and then go to that date in activity to find what I’m looking for. This also means I can’t delete emails from Outlook because I’m using them as a search tool for activity in AMS. Very annoying and time consuming.
> 
> You get used to it because you have to use it every day. I have found ways around the clunky interface which makes it more tolerable but MUCH improvement can be made. We’ve used it for at least 7 years.

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### "AMS360 is a complete agency management system for most insurance" — 4.0/5

> **Utilisateur vérifié** | *26 septembre 2019* | Assurance | Taux de recommandation : 8.0/10
> 
> **Avantages**: This might be the gold standard for agency management systems. It is very competent for several insurance products.
> 
> **Inconvénients**: The software is pricey. It is very complex and can be a challenge for users that aren't the most proficient with technology.  It can be buggy and glitchy for novice users.
> 
> I was satisfied when using the software except when we had new users or non-savvy tech users.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/113472/vertafore-ams360)

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