--- description: IT Retail : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Retail - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour la gestion de magasin](/directory/30838/convenience-store/software) > [IT Retail](/software/113668/retail-professional) # IT Retail Canonical: https://fr.capterra.ca/software/113668/retail-professional Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/113668/retail-professional?page=2) > IT Retail est un PDV (point de vente) basé sur le cloud abordable et conçu spécifiquement pour les petites épiceries et les magasins de proximité. > > Conclusion : 22 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise IT Retail? Épiceries Épiceries biologiques Magasins d'aliments naturels Marchés aux poissons Boucheries Magasins de proximité ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 22 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: POS Nation - **Pays**: Charlotte, É.-U. - **Fondé**: 2001 ## Contexte commercial - **À partir de**: 69,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile) - **Langues**: anglais - **Pays disponibles**: Anguilla, Antigua-et-Barbuda, Aruba, Bermudes, Cuba, Guadeloupe, Guatemala, Honduras, Martinique, Nicaragua, Porto Rico, République dominicaine, Saint-Pierre-et-Miquelon, Sainte-Lucie, États-Unis, Îles Turques-et-Caïques, îles Vierges américaines ## Fonctionnalités - Accès mobile - Barcode/Ticket Scanning - Carte de fidélité - Comptes clients - Emplacements multiples - Gestion de la loterie - Gestion des cartes cadeaux - Gestion des employés - Gestion des prix - Gestion des remises - Gestion des retours - Gestion des stocks - Intégration comptable - Price/Margin Management - Rapports de ventes - Rapports et statistiques - Signature électronique - Suivi de l'inventaire - Suivi des retours - Écran tactile ## Intégrations (3 au total) - Mailchimp - QuickBooks Online Advanced - eCommerce ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour la gestion de magasin](https://fr.capterra.ca/directory/30838/convenience-store/software) ## Catégories connexes - [Logiciels pour la gestion de magasin](https://fr.capterra.ca/directory/30838/convenience-store/software) - [Logiciels de caisse pour magasins](https://fr.capterra.ca/directory/31656/retail-pos-system/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) ## Logiciels similaires 1. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [RetailEdge](https://fr.capterra.ca/software/76636/retailedge) — 4.8/5 (186 reviews) 3. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6667 reviews) 4. [PayPal](https://fr.capterra.ca/software/179251/paypal) — 4.6/5 (26301 reviews) 5. [Lightspeed Retail](https://fr.capterra.ca/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Avis ### "Competent Compassionate Understanding and Bright" — 5.0/5 > **Adrian** | *14 mai 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: The user interface, how easy it is to use the actual software. > > **Inconvénients**: I don't know if there are language settings. If there are I'd like that and think that would be helpful. > > It was just really great. The person who helped me \[sensitive content hidden\] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand. ----- ### "\[sensitive content hidden\] is the best\!" — 5.0/5 > **Enrique** | *26 juin 2024* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: What I like the most about IT retail is that it’s Fast \& efficient. > > **Inconvénients**: There are NO cons on what I least liked about IT RETAIL > > I would describe my overall experience with IT retail as great\! ----- ### "The Worst System Imaginable" — 1.0/5 > **Rhonda** | *31 mai 2024* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible. > > **Inconvénients**: The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues. In one week we spent over 10 hours on trouble calls. They promised quickbooks integration that would offer quality reports, they don't. The sales reports suck. The restaurant pos is horrid and has so many glitches that they will not address. The retail point of sale is awful and half of the time rings things up incorrectly. You can enter an item in, save it, and then poof it's gone. If I could get my money back I would. RUN AWAY FROM THIS SYSTEM\! > > The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk. ----- ### "excellent" — 5.0/5 > **Zaman** | *15 mai 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: andres work really well setup the system quick. Really like the service. > > **Inconvénients**: there is nothing which i dont like everything going perfect > > excellent service setup very quick we transfer our data from another system very quick ----- ### "Very useful" — 5.0/5 > **Kelly** | *16 mai 2024* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I like that the backend is synced via cloud to the front end > > **Inconvénients**: I wish I would be able be more hands on with settings ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/113668/retail-professional?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/113668/retail-professional) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées