--- description: Axxess Home Health : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Axxess Home Health - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [Axxess Home Health](/software/114010/agencycore) # Axxess Home Health Canonical: https://fr.capterra.ca/software/114010/agencycore Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/114010/agencycore?page=2) > Une des entreprises de technologies d'aide médicale à domicile qui connait la croissance la plus rapide du secteur, autonomisant les soins de santé avec des solutions logicielles basées sur le cloud pour améliorer la vie des patients. > > Conclusion : 313 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Axxess Home Health? Cette solution s'adresse aux organismes de soins de santé basés aux États-Unis qui fournissent des soins médicaux à domicile à travers le pays. Les utilisateurs d'Axxess incluent : administrateurs, directeur de soins infirmiers, gestionnaires de cas, cliniciens, personnel administratif, émetteurs de factures, aides santé à domicile, thérapeutes, médecins et professionnels de l'assurance qualité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 313 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Axxess - **Pays**: Dallas, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **À partir de**: 899,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Facturation - Gestion de la conformité - Gestion des calendriers - Gestion des dossiers patients - Gestion des plans de soins - Gestion des réclamations - Graphiques ## Intégrations (7 au total) - ADP Comprehensive Services - Acclivity - Forcura - Health Recovery Solutions - SHP for Home Health Agencies - Trella - WorldView ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) ## Logiciels similaires 1. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (94 reviews) 2. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [AlayaCare](https://fr.capterra.ca/software/147424/alayacare) — 4.1/5 (188 reviews) 4. [eRSP](https://fr.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews) 5. [Alora Home Health](https://fr.capterra.ca/software/69030/alora-homecare-software) — 4.5/5 (152 reviews) ## Avis ### "User Friendly" — 4.0/5 > **Sarah** | *6 août 2019* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: It is self explanatory and user friendly, easy to learn. > > **Inconvénients**: Training modules can be tricky to understand ----- ### "Serves it purpose but does not keep up in pricing with other systems" — 4.0/5 > **Irina** | *28 septembre 2023* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: We use just a limited number of features from the system. The user friendly interface and ease of scheduling. > > **Inconvénients**: Pricing... I have been looking at other software to switch from Axxess due to pricing. They are at least 3x as expensive as others. If you are in a process of looking for a new software, keep looking. There are more affordable options with similar features, and more (option to send faxes from the system, as an example)Slow in fixing the bugs.... I assume if they charge an arm and a leg for the services they should be faster in resolving glitches. They are not. The ticketing system is easy to use, but they take months at times to "fix" the issue, and then never fix. > > We have been using Axxess for over 10 years. Back then, the options were limited and it was one of the first we demoed. I guess, they are too big to fail each client and will not care whether you stay or go. Their accounting person \[sensitive content hidden\] is so rule and does not care about client retention. I bet if they check their statistics, they will notice that clients are leaving in flocks (every demo I did with other companies told me that many Axxess users are switching). Don't think you are too big to fail, the time will come if you dont' value your clients. ----- ### "A Challenging Software that does not meet it's description." — 2.0/5 > **Chris** | *25 juin 2024* | Hôpitaux et soins de santé | Taux de recommandation : 2.0/10 > > **Avantages**: It hits some of the basic requirements, but it does not perform very well. > > **Inconvénients**: The software and updates are clunky. It does not manage claims well, and the customer service is terrible. Good luck getting a response from them in a timely manner. Many times, we had to call CMS or other entities to determine what the software was not doing. Highly frustrating to use this software. > > Not a good overall experience, at all. They did not live up to the commitments they made, and the customer service was bad. If it functioned as they promised then it might be all right, but we never experienced this. We do not recommend to other clients. ----- ### "Zoey Health Services Report/Experience With Axxess." — 5.0/5 > **CHINWE** | *5 novembre 2017* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness. There staff takes correction without frowning, makes amend their mistakes without victimizing there customers. In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience. Where I have problem is the " Billing Department". > > **Inconvénients**: The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous. > > Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems. ----- ### "Great for billing and charting transparency" — 5.0/5 > **Edgar** | *31 août 2017* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Simple to use and mostly intuitive. A good tool would be to have a curriculum / test for each module "How to complete and OASIS ' based on their permissions. This shows the Administrator that a new / current employee is competent in completing such a task.....Video, then test, where they need to pass 80%. if not, the employee stays on 'probation'. Of course you can give the administrator to wave the testing and let them 'wing it' at their peril. > > **Inconvénients**: Need deeper reporting functionality that enables the Administrator to understand what steps, employees are delaying the OASIS, RAP and Final process. We need a report that becomes a checklist of steps needed to complete for each patient's claim.....by insurance, by task, tied to the RAP/Final status, tied to an ability to input contact withe the RN's for Tasks and MD's / MD offices for Orders.....i.e., 'Contacted dr Jones 5/4, sent 2nd fax of order 5/27, Office closed for holiday 6/2-9.' Agencies more transparency as to what is holding up a RAP or Final and an ability to simply report this graphically / metrically with team members. Keep up the great work\! > > Please build a notes functionality that is reportable for Billing. We would also benefit from a reporting function for the Stick notes AND the Status Names from Activity Logs. Also, please build a CRM that links to the patients, Physicians and Referrals\! This will help us keep the tracking of patients or referrals in one place. Keep up the Great Work\! ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/114010/agencycore?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/114010/agencycore) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées