--- description: Qualaroo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualaroo - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Qualaroo](/software/114046/qualaroo) # Qualaroo Canonical: https://fr.capterra.ca/software/114046/qualaroo Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/114046/qualaroo?page=2) > Qualaroo fournit un outil de sondage et de retour sur investissement que les propriétaires de sites web peuvent facilement installer sur leur site. > > Conclusion : 22 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Qualaroo? Les négociants, entrepreneurs, concepteurs de sites web, développeurs, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 22 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ProProfs - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 0,00 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Canada, France, Inde, Irlande, Italie, Mexique, Nouvelle-Zélande, Pays-Bas, Philippines, Royaume-Uni, Singapour, Suisse, Suède, Émirats arabes unis, États-Unis, îles mineures éloignées des États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Bibliothèque de questions - Commentaires anonymes - Créateur d'enquêtes - Distribution multicanal - Division des questions (question branching) - Enquête mobile - Enquêtes et feedback - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion des commentaires - Gestion des enquêtes et sondages - Importation et exportation de données - Logique d'évitement - Marketing par courriel - Modèles personnalisables - Outils de collaboration - Personnalisation des URL - Prise en charge de plusieurs langues - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Sondages d'opinion - Stratégie de marque personnalisable - Structure des enquêtes de Net Promoter Score (NPS) - Suivi de l'engagement - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ## Intégrations (15 au total) - Adobe Analytics - Fullstory - Google Analytics 360 - HubSpot CRM - Kissmetrics - Marketo Engage - Microsoft Power BI - Oracle Eloqua Marketing Automation - Salesforce Sales Cloud - Segment - SessionCam - Slack - Tableau - Tealium Customer Data Hub - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) ## Logiciels similaires 1. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (982 reviews) 2. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 3. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1207 reviews) 4. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) 5. [Broadly](https://fr.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews) ## Avis ### "User-Friendly And Effective For Customer Feedback" — 5.0/5 > **Ahsanul** | *17 août 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Simple survey creation, looks like a million bucks, terrific targeting capability (revisit questions), very solid mobile experience, and easy to understand reporting. > > **Inconvénients**: The white-label branding options work well for teams that want the surveys to be more on-brand, but could be a little less rigid. > > We use Qualaroo to survey our customers at the right time. Pretty simple to setup and the pop-up and nudge surveys feel seamless and not overly invasive. We have had it for Post Purchase Feedback, NPS and CSATs and the targeting options like page level, exit-intent and behavior based triggers has been really helpful. It's a report that provides enough details to target pain points without adding a burden of overhead work on the team. ----- ### "A customer feedback platform that fits naturally into our workflow" — 5.0/5 > **Zubair** | *18 septembre 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: We use website surveys and in-app surveys across different stages of the customer journey. Using behavior-based targeting, branching logic, and partial response collection techniques enables collecting customer feedback without disturbing the user experience. Integrations with your CRM and analytic tools allow turning valuable customer insights into product enhancements, UX studies, and the product roadmap. > > **Inconvénients**: Creating audience rules can take some trial and error, particularly when multiple segments of users are involved. > > We were looking for a customer feedback platform that could replace scattered email surveys and help us collect website feedback in context. Qualaroo has brought everything together in one place. ----- ### "Decent user and customer feedback tool" — 4.0/5 > **Utilisateur vérifié** | *7 novembre 2018* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration. > > **Inconvénients**: 1. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section. > > Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet. ----- ### "Honest Qualaroo Review" — 5.0/5 > **foster** | *11 septembre 2021* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction. > > **Inconvénients**: The visuals on the dashboard should be worked on. > > I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast. ----- ### "Great product for multi-channel surveys" — 5.0/5 > **Shashank** | *17 décembre 2021* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work. > > **Inconvénients**: We cannot create in-depth custom dashboards and charts. > > The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/114046/qualaroo?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/114046/qualaroo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées