---
description: wJewel : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: wJewel - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour bijouteries](/directory/10061/jewelry-store-management/software) > [wJewel](/software/118049/wjewel)

# wJewel

Canonical: https://fr.capterra.ca/software/118049/wjewel

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> Ventes, marquage, échanges, mises de côté, évaluations, achat de pièces usagées, CRM, réparations, consignations, chèques-cadeaux, crédits de magasin, imagerie, codes-barres.
> 
> Conclusion : 73 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise wJewel?

Commerces de bijoux, grossistes et fabricants, comptant un ou plusieurs magasins.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 73 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Ishal
- **Pays**: Great Neck, É.-U.
- **Entreprise fondée en**: 1998

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile)
- **Langues**: anglais, espagnol, français, italien, portugais, turc
- **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil et 143 de plus

##  Fonctionnalités

- Automatisation du marketing
- Barcode/Ticket Scanning
- Carte de fidélité
- Facturation
- Gestion des bons de commande
- Gestion des cartes cadeaux
- Gestion des fournisseurs
- Gestion des prix
- Gestion des remises
- Gestion des stocks
- Intégration comptable
- Logiciels CRM (gestion de la relation client)
- Paiements électroniques
- Prise en charge de plusieurs magasins
- Rapports de ventes
- Rapports et statistiques
- Sales Order Management
- Signature électronique
- Suivi des réparations

## Intégrations (13 au total)

- Avalara
- FedEx Ship Manager
- Gia
- Integrated Payments
- Microsoft Excel
- Online Auction System
- QuickBooks Online Advanced
- Salesforce Platform
- Sellbrite
- Shopify
- TaxJar
- Twilio
- USPS Certified Mail

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels pour bijouteries](https://fr.capterra.ca/directory/10061/jewelry-store-management/software)

## Catégories connexes

- [Logiciels pour bijouteries](https://fr.capterra.ca/directory/10061/jewelry-store-management/software)
- [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software)
- [Logiciels de caisse pour magasins](https://fr.capterra.ca/directory/31656/retail-pos-system/software)

##  Logiciels similaires

1. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (726 reviews)
2. [RepairDesk](https://fr.capterra.ca/software/146659/repairdesk) — 4.7/5 (244 reviews)
3. [Jewel360](https://fr.capterra.ca/software/1034705/jewel360) — 5.0/5 (3 reviews)
4. [Lightspeed Retail](https://fr.capterra.ca/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
5. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews)

## Avis

### "Complete jewelry store software that actually fits the trade" — 5.0/5

> **Antoine** | *3 juillet 2026* | Bijoux et produits de luxe | Taux de recommandation : 10.0/10
> 
> **Avantages**: WJewel covers everything we need to run our jewelry store in one system — invoicing, repair orders, inventory, scrap gold buying, and full accounting (AP/GL) without needing separate software. Their customer support is second to none. The point-of-sale is fast for day-to-day sales, and the reporting is detailed enough to actually manage the business: day summaries, profit reports, inventory as of any date. It's clearly built by people who understand the jewelry trade — things like karat/metal tracking, style-level costing, and repair workflows work the way a real store operates, not like a generic retail POS with jewelry features bolted on.
> 
> **Inconvénients**: The interface is functional rather than flashy — it takes a little time for new staff to learn where everything is.
> 
> Their support is knowledgeable and helpful. Sales, repairs, purchases, and accounting all flow into one place, so month-end is much easier than juggling separate systems. It's stable, the data is reliable, and the developers actively improve it — we've seen real updates and quick fixes when we've reported issues. I'd recommend it to any independent jeweler who wants software that actually fits how a jewelry store works.

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### "Wjewel is an excellent software/tool" — 5.0/5

> **Arya S** | *2 novembre 2025* | Vente au détail | Taux de recommandation : 3.0/10
> 
> **Avantages**: Everything all around. Great software. Great people. Great support. An excellent tool for inventory and great built in tagging system for printing tags — easy layout. \[sensitive content hidden\] is very helpful
> 
> **Inconvénients**: No cons really. Hopefully their level support of continues this way and of course always room for improvement.
> 
> Excellent overall. As mentioned above a great tool and software overall. Also easy to print tags with.

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### "My thoughts on WJewel" — 3.0/5

> **Rebecca** | *11 février 2020* | Bijoux et produits de luxe | Taux de recommandation : 2.0/10
> 
> **Avantages**: It is easy to find items in stock, manipulate the inventory, and add new products
> 
> **Inconvénients**: It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.
> 
> It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.

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### "Best pos system for jewelry stores" — 5.0/5

> **Naresh** | *14 novembre 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: User friendly and very quick customer service.
> 
> **Inconvénients**: Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements.
> 
> Very satisfied. 
Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements.

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### "Great company to work with...very comprehensive software" — 5.0/5

> **Deepu** | *23 août 2024* | Bijoux et produits de luxe | Taux de recommandation : 10.0/10
> 
> **Avantages**: This is a very versatile software that covers almost everything you need
> 
> **Inconvénients**: It took time to learn a few things...but it was time well spent
> 
> \[sensitive content hidden\] and his team are A+ professional that are extremely tech savvy and knowledgeable about what a client will need regarding software for the jewelry industry.  They will work with you to customize details of what you need, and are very patient and understanding of the jewelry industry.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/118049/wjewel)

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